TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Turbo Tax is easy to use It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great. Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax is not doing a good job for CA Tax fili Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by from Terrible. I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from If I could rate TurboTax any higher, I would! We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax rocks I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by from Multiple rejections due to software errors The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by from This is amazing! This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2887
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is great. Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax is not doing a good job for CA Tax fili Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by from Terrible. I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy to use! Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from If I could rate TurboTax any higher, I would! We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax rocks I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by from Multiple rejections due to software errors The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by from This is amazing! This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2887