TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
KayvanMj from
Turbo Tax is easy to use
It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by
JanelleBT from
TurboTax is great.
Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
Rated 2 out of 5 by
AHwu from
Turbo Tax is not doing a good job for CA Tax fili
Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by
sscott28 from
Terrible.
I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by
Mjhn from
So easy to use!
Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by
rosieeeerrooseeee from
turbo tax is awesome
it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by
GreenPen7382 from
If I could rate TurboTax any higher, I would!
We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by
DRW5 from
Turbo tax rocks
I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by
Frustrated in SC from
Multiple rejections due to software errors
The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by
chocolatestarfish from
This is amazing!
This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
All TurboTax® Offerings Reviews - Page 2887
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
KayvanMj from
Turbo Tax is easy to use
It was very easy to use and helpful experts were available and they answered our questions.
Date published: 2021-02-19
Rated 5 out of 5 by
JanelleBT from
TurboTax is great.
Had a good experience with Turbo Tax this year. I had some issues with retirement income and forms for underpayment. Aske.d for help, and the lady figured it out for me. She was excellent.
Date published: 2021-02-19
Rated 2 out of 5 by
AHwu from
Turbo Tax is not doing a good job for CA Tax fili
Not a good experience this year, my CA state tax filing was rejected three time..still not being accept yet....
Date published: 2021-02-19
Rated 1 out of 5 by
sscott28 from
Terrible.
I upgraded to get additional help with my deductions. I tried to live chat, didn’t work. So I scheduled a call that took 20 mins to even call me just for them to offer me no help!!!!!! Submitted my return and it gets rejected.. so I had to go find the problem and fix it myself. Wasted money on the upgrade for nothing.
Date published: 2021-02-19
Rated 5 out of 5 by
Mjhn from
So easy to use!
Very user friendly easy to finish quickly can do it on your phone
Date published: 2021-02-19
Rated 5 out of 5 by
rosieeeerrooseeee from
turbo tax is awesome
it made filing taxes so easy. I will always file my owm taxes.
Date published: 2021-02-19
Rated 5 out of 5 by
GreenPen7382 from
If I could rate TurboTax any higher, I would!
We've spent nearly a decade together, and you have always shot me straight. Quick, Easy, Painless...you have all the answers to my questions right at my fingertips, thanks!
Date published: 2021-02-19
Rated 5 out of 5 by
DRW5 from
Turbo tax rocks
I’m pleased with Turbo Tax & Will use Turbo Tax in the future
Date published: 2021-02-19
Rated 1 out of 5 by
Frustrated in SC from
Multiple rejections due to software errors
The title pretty much says it all. It also took me 50 minutes to get to a customer service representative on the first attempt, and they couldn't help. The "fixes" don't appear to do anything, leaving the filer with no confidence the return has been amended, is now correct, and won't be rejected for a third time. Will consider a CPA next time.
Date published: 2021-02-19
Rated 5 out of 5 by
chocolatestarfish from
This is amazing!
This is the six, or seventh year I filed with Turbo Tax and it gets easier every time. I love it.
All TurboTax® Offerings Reviews - Page 2887
Date published: 2021-02-19