TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Not impressed I originally wanted to file for free and if I had been informed that the information I was entering would then lead to the paid version, then I would have printed out my own 1040 from the government and done it myself. I figured I was dug in at this point, so I continued and got several pages of errors later on with no context and no real help from the support team. I luckily found the issue on a chat room and found that the deluxe form is not smart enough to round my decimal points, and have decimals on some (though not all) forms can shut down the program. This was positive for the clarifying links and the speed that they can e-file. If it were not for those features I would never consider the $40.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy - love it! Help boxes gave me more confidence in choosing my answers.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great and convenient!!! Turbo tax will walk you thru in an easy to understand terms that will make you confident that you are on the right track and doing taxes the way it should be done.
Date published: 2021-02-27
Rated 5 out of 5 by from helpful easy to understand. simple steps.questionnaires ae easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Is Super Great !!!!! It was just like walking down the road step by step it was so easy. Turbo tax walks you right threw ever step of the way.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax is quick & easy! First time completing my taxes and it was honestly a good experience. The directions were self explanatory and I managed to file my taxes for free in little to no time.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product I have been using TurboTax for years. I like the user interface, the intuitive screens, multiple checks and overall experience. Will continue to use the product
Date published: 2021-02-27
Rated 4 out of 5 by from Great but over priced Great and user friendly but too expensive. I don't know if I'm willing to pay that amount again.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is great It was fast and easy. I answered some questions and poof they were filed
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing Caught an error on my SSN with a reject and lead me through fixing it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2871
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Not impressed I originally wanted to file for free and if I had been informed that the information I was entering would then lead to the paid version, then I would have printed out my own 1040 from the government and done it myself. I figured I was dug in at this point, so I continued and got several pages of errors later on with no context and no real help from the support team. I luckily found the issue on a chat room and found that the deluxe form is not smart enough to round my decimal points, and have decimals on some (though not all) forms can shut down the program. This was positive for the clarifying links and the speed that they can e-file. If it were not for those features I would never consider the $40.
Date published: 2021-02-27
Rated 5 out of 5 by from So easy - love it! Help boxes gave me more confidence in choosing my answers.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great and convenient!!! Turbo tax will walk you thru in an easy to understand terms that will make you confident that you are on the right track and doing taxes the way it should be done.
Date published: 2021-02-27
Rated 5 out of 5 by from helpful easy to understand. simple steps.questionnaires ae easy to follow
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax Is Super Great !!!!! It was just like walking down the road step by step it was so easy. Turbo tax walks you right threw ever step of the way.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax is quick & easy! First time completing my taxes and it was honestly a good experience. The directions were self explanatory and I managed to file my taxes for free in little to no time.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Product I have been using TurboTax for years. I like the user interface, the intuitive screens, multiple checks and overall experience. Will continue to use the product
Date published: 2021-02-27
Rated 4 out of 5 by from Great but over priced Great and user friendly but too expensive. I don't know if I'm willing to pay that amount again.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax is great It was fast and easy. I answered some questions and poof they were filed
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is amazing Caught an error on my SSN with a reject and lead me through fixing it.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2871