TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great Turbo Tax is real easy to use the tax Experts are real friendly and helpful Claudette was friendly and informative. the software was great in double check and advising my next step.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Good Service Turbo Tax was very easy to use at a fraction of the cost of our CPA firm. Since retirement our taxes have become a little less complicated but still had a number of issues. We are very confident that software produced very accurate returns.
Date published: 2021-02-27
Rated 5 out of 5 by from Every person I spoke with was awesome and patient. I am an older individual and do not understand computers very well. They were so patient with me while helping me navigate. Before I spoke with them I was ready to cry. Now I am smiling ear to ear.
Date published: 2021-02-27
Rated 5 out of 5 by from I have been using Turbo Tax for Years I never have any issues with turbo tax and like its intuitive style. I can always find what I am look for.
Date published: 2021-02-27
Rated 5 out of 5 by from Jennifer is the best! I really enjoyed my TurboTax experience with Jennifer. She was incredibly knowledgeable, helpful, and patient with me as it was my first time filing. I would recommend both her and TurboTax to anyone looking to file.
Date published: 2021-02-27
Rated 5 out of 5 by from It was great It went great. I had no problems with my taxes with Turbo tax. Going on the 4th year with them
Date published: 2021-02-27
Rated 3 out of 5 by from 2020 use I traditionally like Turbotax a lot, but this year the system seemed to have a few more glitches, deleted fields wouldn't remove, instead of the back button returning you to a previous screen it was returning it several screens back. Also under the review field it showed error messages that weren't relatable to the issue it was finding or directing you to perform any corrective action.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Awesome Experience! User friendly and so easy to follow the step-by-step guidance. Chat was available for questions that I didn't understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy andAmazing Turbo tax was so easy for me to do I will be doing my taxes for now on ,on this site it save me tons of money special when i knew i had to pay back
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax makes my taxes easy After I get past the changes the government makes every year turbo tax walks me through, taking a lot of stress away from doing my taxes
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2849
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great Turbo Tax is real easy to use the tax Experts are real friendly and helpful Claudette was friendly and informative. the software was great in double check and advising my next step.
Date published: 2021-02-27
Rated 5 out of 5 by from Very Good Service Turbo Tax was very easy to use at a fraction of the cost of our CPA firm. Since retirement our taxes have become a little less complicated but still had a number of issues. We are very confident that software produced very accurate returns.
Date published: 2021-02-27
Rated 5 out of 5 by from Every person I spoke with was awesome and patient. I am an older individual and do not understand computers very well. They were so patient with me while helping me navigate. Before I spoke with them I was ready to cry. Now I am smiling ear to ear.
Date published: 2021-02-27
Rated 5 out of 5 by from I have been using Turbo Tax for Years I never have any issues with turbo tax and like its intuitive style. I can always find what I am look for.
Date published: 2021-02-27
Rated 5 out of 5 by from Jennifer is the best! I really enjoyed my TurboTax experience with Jennifer. She was incredibly knowledgeable, helpful, and patient with me as it was my first time filing. I would recommend both her and TurboTax to anyone looking to file.
Date published: 2021-02-27
Rated 5 out of 5 by from It was great It went great. I had no problems with my taxes with Turbo tax. Going on the 4th year with them
Date published: 2021-02-27
Rated 3 out of 5 by from 2020 use I traditionally like Turbotax a lot, but this year the system seemed to have a few more glitches, deleted fields wouldn't remove, instead of the back button returning you to a previous screen it was returning it several screens back. Also under the review field it showed error messages that weren't relatable to the issue it was finding or directing you to perform any corrective action.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use! Awesome Experience! User friendly and so easy to follow the step-by-step guidance. Chat was available for questions that I didn't understand.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax was easy andAmazing Turbo tax was so easy for me to do I will be doing my taxes for now on ,on this site it save me tons of money special when i knew i had to pay back
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax makes my taxes easy After I get past the changes the government makes every year turbo tax walks me through, taking a lot of stress away from doing my taxes
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2849