TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great I was really happy with the step by step process of filing this year. made it so easy.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax makes life easier. Turbo Tax makes filing income tax easy and well explained including the one in step by step options.
Date published: 2023-01-31
Rated 2 out of 5 by from Not Very Helpful for Questions Would love to see how the EIC is calculated. I could only see why I was eligible. Charging twice for the deluxe version seems like a scam--for the state and federal? Just give me a price that includes both if you're going to tell me I need both.
Date published: 2023-01-31
Rated 5 out of 5 by from My second year in a long time doing my Turbotaxes A fellow named Bill helped me with a question; he was very helpful, called me direct and we worked the problem out!! Very professional and courteous.
Date published: 2023-01-31
Rated 4 out of 5 by from very happy great product, just wish that when my taxes would not file that I got an explanation without having to go to live help.
Date published: 2023-01-31
Rated 3 out of 5 by from TurboTax is great but could be better. Everything was going great until I got to my 1099G. It wouldn’t get all the information of the picture and kept telling me it wasn’t from unemployment. I eventually had to put it in myself and it took the information no problem. Other than that doing taxes with TurboTax is a breeze.
Date published: 2023-01-31
Rated 5 out of 5 by from Fasst and easy Been using the TurboTax service for many years and they seem to make it simpler and less stressful each year.
Date published: 2023-01-31
Rated 5 out of 5 by from Super easy to use and fast!!! I love using turbotax!!! It's so easy to use!!! It's really nice to be able to use this instead of other companies
Date published: 2023-01-31
Rated 5 out of 5 by from quick and easy great product. i have used it for many years, trusted brand
Date published: 2023-01-31
Rated 5 out of 5 by from Taxes I love doing my taxes with Turbo tax. I will tell my family and friends
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great I was really happy with the step by step process of filing this year. made it so easy.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax makes life easier. Turbo Tax makes filing income tax easy and well explained including the one in step by step options.
Date published: 2023-01-31
Rated 2 out of 5 by from Not Very Helpful for Questions Would love to see how the EIC is calculated. I could only see why I was eligible. Charging twice for the deluxe version seems like a scam--for the state and federal? Just give me a price that includes both if you're going to tell me I need both.
Date published: 2023-01-31
Rated 5 out of 5 by from My second year in a long time doing my Turbotaxes A fellow named Bill helped me with a question; he was very helpful, called me direct and we worked the problem out!! Very professional and courteous.
Date published: 2023-01-31
Rated 4 out of 5 by from very happy great product, just wish that when my taxes would not file that I got an explanation without having to go to live help.
Date published: 2023-01-31
Rated 3 out of 5 by from TurboTax is great but could be better. Everything was going great until I got to my 1099G. It wouldn’t get all the information of the picture and kept telling me it wasn’t from unemployment. I eventually had to put it in myself and it took the information no problem. Other than that doing taxes with TurboTax is a breeze.
Date published: 2023-01-31
Rated 5 out of 5 by from Fasst and easy Been using the TurboTax service for many years and they seem to make it simpler and less stressful each year.
Date published: 2023-01-31
Rated 5 out of 5 by from Super easy to use and fast!!! I love using turbotax!!! It's so easy to use!!! It's really nice to be able to use this instead of other companies
Date published: 2023-01-31
Rated 5 out of 5 by from quick and easy great product. i have used it for many years, trusted brand
Date published: 2023-01-31
Rated 5 out of 5 by from Taxes I love doing my taxes with Turbo tax. I will tell my family and friends
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2837