TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Heat12345 from
Great
I was really happy with the step by step process of filing this year. made it so easy.
Date published: 2023-01-31
Rated 5 out of 5 by
edindo from
Turbo Tax makes life easier.
Turbo Tax makes filing income tax easy and well explained including the one in step by step options.
Date published: 2023-01-31
Rated 2 out of 5 by
Jsorg from
Not Very Helpful for Questions
Would love to see how the EIC is calculated. I could only see why I was eligible. Charging twice for the deluxe version seems like a scam--for the state and federal? Just give me a price that includes both if you're going to tell me I need both.
Date published: 2023-01-31
Rated 5 out of 5 by
Emmitt69 from
My second year in a long time doing my Turbotaxes
A fellow named Bill helped me with a question; he was very helpful, called me direct and we worked the problem out!! Very professional and courteous.
Date published: 2023-01-31
Rated 4 out of 5 by
Shaun199 from
very happy
great product, just wish that when my taxes would not file that I got an explanation without having to go to live help.
Date published: 2023-01-31
Rated 3 out of 5 by
Code24 from
TurboTax is great but could be better.
Everything was going great until I got to my 1099G. It wouldn’t get all the information of the picture and kept telling me it wasn’t from unemployment. I eventually had to put it in myself and it took the information no problem. Other than that doing taxes with TurboTax is a breeze.
Date published: 2023-01-31
Rated 5 out of 5 by
TwoWheels MT10 from
Fasst and easy
Been using the TurboTax service for many years and they seem to make it simpler and less stressful each year.
Date published: 2023-01-31
Rated 5 out of 5 by
Nicolecatlove from
Super easy to use and fast!!!
I love using turbotax!!! It's so easy to use!!! It's really nice to be able to use this instead of other companies
Date published: 2023-01-31
Rated 5 out of 5 by
exeutioner from
quick and easy
great product. i have used it for many years, trusted brand
Date published: 2023-01-31
Rated 5 out of 5 by
Sunshine422023 from
Taxes
I love doing my taxes with Turbo tax. I will tell my family and friends
All TurboTax® Offerings Reviews - Page 2837
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Heat12345 from
Great
I was really happy with the step by step process of filing this year. made it so easy.
Date published: 2023-01-31
Rated 5 out of 5 by
edindo from
Turbo Tax makes life easier.
Turbo Tax makes filing income tax easy and well explained including the one in step by step options.
Date published: 2023-01-31
Rated 2 out of 5 by
Jsorg from
Not Very Helpful for Questions
Would love to see how the EIC is calculated. I could only see why I was eligible. Charging twice for the deluxe version seems like a scam--for the state and federal? Just give me a price that includes both if you're going to tell me I need both.
Date published: 2023-01-31
Rated 5 out of 5 by
Emmitt69 from
My second year in a long time doing my Turbotaxes
A fellow named Bill helped me with a question; he was very helpful, called me direct and we worked the problem out!! Very professional and courteous.
Date published: 2023-01-31
Rated 4 out of 5 by
Shaun199 from
very happy
great product, just wish that when my taxes would not file that I got an explanation without having to go to live help.
Date published: 2023-01-31
Rated 3 out of 5 by
Code24 from
TurboTax is great but could be better.
Everything was going great until I got to my 1099G. It wouldn’t get all the information of the picture and kept telling me it wasn’t from unemployment. I eventually had to put it in myself and it took the information no problem. Other than that doing taxes with TurboTax is a breeze.
Date published: 2023-01-31
Rated 5 out of 5 by
TwoWheels MT10 from
Fasst and easy
Been using the TurboTax service for many years and they seem to make it simpler and less stressful each year.
Date published: 2023-01-31
Rated 5 out of 5 by
Nicolecatlove from
Super easy to use and fast!!!
I love using turbotax!!! It's so easy to use!!! It's really nice to be able to use this instead of other companies
Date published: 2023-01-31
Rated 5 out of 5 by
exeutioner from
quick and easy
great product. i have used it for many years, trusted brand
Date published: 2023-01-31
Rated 5 out of 5 by
Sunshine422023 from
Taxes
I love doing my taxes with Turbo tax. I will tell my family and friends
All TurboTax® Offerings Reviews - Page 2837
Date published: 2023-01-31