TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax gets better and better with every year! Simple to use and my favorite lightning fast Refunds!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Turbo tax is very easy to use for a first time tax preparation with assurance that someone is there to help
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience! I was able to file my taxes myself and with out paying a tax specialist.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use Tax Program It was very easy to us and walked me through my taxes with ease.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax ausome Turbotax is awesome it was a great experience overall
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent The process of filing was very easy and simple. I did not have any problems using the software.
Date published: 2021-02-21
Rated 5 out of 5 by from Informational and precise. Bravo... No matter the changes or status of filing needs....turbo tax always comes thru with precise accuarc. Thanks
Date published: 2021-02-21
Rated 2 out of 5 by from Wash sale bug cost me hours There's a rounding bug in the TurboTax software, where small amounts (less than $1) reported from wash sale in 1099-B are rounded down to zero. But $0.00 is not an accepted value for entry, according to the TT software - and this issue gets flagged during the Federal review. TT customer service rep said this is a well-known bug and has had several customers call about it, but TT still doesn't have (a) a fix or (b) a workaround. The customer service rep was friendly but totally at a loss. To be clear, this wasn't a bank import error - the correct amount was imported from the 1099-B. The TurboTax software incorrectly rounded the amount down to zero, and then threw an error on its own rounding function. In the end I just left these fields blank, which passed TT Review - but that meant I actually couldn't report my taxes exactly correctly. Sure, a few pennies aren't a big deal, but it's still kind of ridiculous that this issue exists, TT knows about it, and still their service team couldn't help and I ended up wasting a lot of time.
Date published: 2021-02-21
Rated 5 out of 5 by from Been using using turbo tax for 10 years!! Been using using turbo tax for 10 years!! It gets easier and easier every year. This year was a breeze! see ya'll next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Super. Completed on one setting. Great job done. Will use again next year .
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2832
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax gets better and better with every year! Simple to use and my favorite lightning fast Refunds!!!!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience Turbo tax is very easy to use for a first time tax preparation with assurance that someone is there to help
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience! I was able to file my taxes myself and with out paying a tax specialist.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use Tax Program It was very easy to us and walked me through my taxes with ease.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax ausome Turbotax is awesome it was a great experience overall
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent The process of filing was very easy and simple. I did not have any problems using the software.
Date published: 2021-02-21
Rated 5 out of 5 by from Informational and precise. Bravo... No matter the changes or status of filing needs....turbo tax always comes thru with precise accuarc. Thanks
Date published: 2021-02-21
Rated 2 out of 5 by from Wash sale bug cost me hours There's a rounding bug in the TurboTax software, where small amounts (less than $1) reported from wash sale in 1099-B are rounded down to zero. But $0.00 is not an accepted value for entry, according to the TT software - and this issue gets flagged during the Federal review. TT customer service rep said this is a well-known bug and has had several customers call about it, but TT still doesn't have (a) a fix or (b) a workaround. The customer service rep was friendly but totally at a loss. To be clear, this wasn't a bank import error - the correct amount was imported from the 1099-B. The TurboTax software incorrectly rounded the amount down to zero, and then threw an error on its own rounding function. In the end I just left these fields blank, which passed TT Review - but that meant I actually couldn't report my taxes exactly correctly. Sure, a few pennies aren't a big deal, but it's still kind of ridiculous that this issue exists, TT knows about it, and still their service team couldn't help and I ended up wasting a lot of time.
Date published: 2021-02-21
Rated 5 out of 5 by from Been using using turbo tax for 10 years!! Been using using turbo tax for 10 years!! It gets easier and easier every year. This year was a breeze! see ya'll next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Super. Completed on one setting. Great job done. Will use again next year .
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2832