TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from EASY EASY EASY VERY EASY TO USE AND SUPER SIMPLE. I USE TO FILE MY TAXES WITH BIG COMPANIES LIKE H&R BLOCK BUT NOT ANY MORE!
Date published: 2021-02-19
Rated 5 out of 5 by from This is well worth it!!! Kinda a struggle at first had to go back and fix alot of things. Overall good in the end...
Date published: 2021-02-19
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years because it is so easy to use and the information transfers over from the previous year.
Date published: 2021-02-19
Rated 4 out of 5 by from For me, So Far, So Good I love the useability of the site. The "Learn More" tabs really help me a lot. I have Stocks and Crypto, so that was a bit challenging, especially because due to some tech issues with my securities exchange llc, I had to input some of the info myself but using all of Turbo Tax's resources I was able to figure out where to input everything. It takes a bit of time but is so empowering and worth not having to pay anyone else to do my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Awesome mostly easy to interpret instructions. great online or phone help when you get stuck. very good help when there is some sort of problem with the return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great Quick and easy. Not hard and very simple steps. Doesn't make you hate to do taxes. No waiting hours to get taxes done.
Date published: 2021-02-19
Rated 3 out of 5 by from Not happy I have done Turbo Tax for the past 15 years and I've never had as many problems as I did this year with the software
Date published: 2021-02-19
Rated 1 out of 5 by from no able to attach necessary documents to return Every year its a pain to file my state taxes because I have to attach my solar credit paperwork. The last 2 years the state has not asked for the paper to be submitted but this year i have to mail them in. Why does an advanced tax system not have the capability for us to attach necessary documents to file our taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from It was amazing to have an expert guide you to file I enjoyed filing my own taxes with the help of a professional. Desiree was an amazing specialist.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is so easy and reliable!!! I find using Turbotax is easy, quick, and I'm always confident my returns are complete and accurate. Thank you Turbotax!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2800
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EASY EASY EASY VERY EASY TO USE AND SUPER SIMPLE. I USE TO FILE MY TAXES WITH BIG COMPANIES LIKE H&R BLOCK BUT NOT ANY MORE!
Date published: 2021-02-19
Rated 5 out of 5 by from This is well worth it!!! Kinda a struggle at first had to go back and fix alot of things. Overall good in the end...
Date published: 2021-02-19
Rated 5 out of 5 by from Simple to use I have used Turbo Tax for years because it is so easy to use and the information transfers over from the previous year.
Date published: 2021-02-19
Rated 4 out of 5 by from For me, So Far, So Good I love the useability of the site. The "Learn More" tabs really help me a lot. I have Stocks and Crypto, so that was a bit challenging, especially because due to some tech issues with my securities exchange llc, I had to input some of the info myself but using all of Turbo Tax's resources I was able to figure out where to input everything. It takes a bit of time but is so empowering and worth not having to pay anyone else to do my taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Awesome mostly easy to interpret instructions. great online or phone help when you get stuck. very good help when there is some sort of problem with the return.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great Quick and easy. Not hard and very simple steps. Doesn't make you hate to do taxes. No waiting hours to get taxes done.
Date published: 2021-02-19
Rated 3 out of 5 by from Not happy I have done Turbo Tax for the past 15 years and I've never had as many problems as I did this year with the software
Date published: 2021-02-19
Rated 1 out of 5 by from no able to attach necessary documents to return Every year its a pain to file my state taxes because I have to attach my solar credit paperwork. The last 2 years the state has not asked for the paper to be submitted but this year i have to mail them in. Why does an advanced tax system not have the capability for us to attach necessary documents to file our taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from It was amazing to have an expert guide you to file I enjoyed filing my own taxes with the help of a professional. Desiree was an amazing specialist.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is so easy and reliable!!! I find using Turbotax is easy, quick, and I'm always confident my returns are complete and accurate. Thank you Turbotax!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2800