TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
william lee from
turbo tax
great, easy to follow, and easy to complete have used turbo tax before
Date published: 2023-01-30
Rated 5 out of 5 by
Rotten Ralph from
The Only Way To Go
I've been using Turbo Tax for years. It is very thorough. The worksheets alone are invaluable -- I was "dinged" by the IRS, but the worksheets demonstrated that my calculations were correct
Date published: 2023-01-30
Rated 5 out of 5 by
Rashanda13 from
Turbo tax is great
Very easy to understand and all of the instructions were clear.
Date published: 2023-01-30
Rated 5 out of 5 by
WoodenShoeWarrior from
Turbo Tax is the bomb!
It's awesome and very convenient. I have talked to a professional expert and it was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
tt dawn from
Turbo tax is awesome
easy,and staff is so nice.this is my 9th year with them
Date published: 2023-01-30
Rated 5 out of 5 by
KrisT79 from
Turbo Tax is great
Very quick and easy to use. Anyone can do there taxes with this app.
Date published: 2023-01-30
Rated 5 out of 5 by
JAJ 46 from
FAST & EASY
I WAS DONE IN ABOUT 45 minutes / Very satisfied. Will use turbotax again next year.
Date published: 2023-01-30
Rated 5 out of 5 by
Keesharuffin from
Turbo tax is amazing and so easy to use
Turbo tax is awesome. The app is easy to use and walks you through your tax preparation process with no problems. I love that there is always someone available to answer your questions or assist with anything.
Date published: 2023-01-30
Rated 4 out of 5 by
KNguyen1 from
Feels like it changes every year
When I had first used TurboTax, it was easy and straightforward. But as the years go by it felt like the system changed or it wasn't becoming user-friendly to where I would have to keep going back and forth to find where I can enter in my information such as my 1098-T stuff and such so if someone is using TurboTax I would highly recommend double/triple checking everything before you file or pay a little extra to have someone do it for you. Other than that, I do like the accessibility of TurboTax. It's easier to file through here and a little cheaper than going to someone. What's nice is that TurboTax will pull out your previous W-2 files so no need to worry about reuploading.
Date published: 2023-01-30
Rated 4 out of 5 by
Rtrkat from
New format is a little confusing
The new format is a little confusing and I had to purchase the tax expert help just to ask one stupid question. So it ended up costing me an extra $50. That sucked.
All TurboTax® Offerings Reviews - Page 2792
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
william lee from
turbo tax
great, easy to follow, and easy to complete have used turbo tax before
Date published: 2023-01-30
Rated 5 out of 5 by
Rotten Ralph from
The Only Way To Go
I've been using Turbo Tax for years. It is very thorough. The worksheets alone are invaluable -- I was "dinged" by the IRS, but the worksheets demonstrated that my calculations were correct
Date published: 2023-01-30
Rated 5 out of 5 by
Rashanda13 from
Turbo tax is great
Very easy to understand and all of the instructions were clear.
Date published: 2023-01-30
Rated 5 out of 5 by
WoodenShoeWarrior from
Turbo Tax is the bomb!
It's awesome and very convenient. I have talked to a professional expert and it was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
tt dawn from
Turbo tax is awesome
easy,and staff is so nice.this is my 9th year with them
Date published: 2023-01-30
Rated 5 out of 5 by
KrisT79 from
Turbo Tax is great
Very quick and easy to use. Anyone can do there taxes with this app.
Date published: 2023-01-30
Rated 5 out of 5 by
JAJ 46 from
FAST & EASY
I WAS DONE IN ABOUT 45 minutes / Very satisfied. Will use turbotax again next year.
Date published: 2023-01-30
Rated 5 out of 5 by
Keesharuffin from
Turbo tax is amazing and so easy to use
Turbo tax is awesome. The app is easy to use and walks you through your tax preparation process with no problems. I love that there is always someone available to answer your questions or assist with anything.
Date published: 2023-01-30
Rated 4 out of 5 by
KNguyen1 from
Feels like it changes every year
When I had first used TurboTax, it was easy and straightforward. But as the years go by it felt like the system changed or it wasn't becoming user-friendly to where I would have to keep going back and forth to find where I can enter in my information such as my 1098-T stuff and such so if someone is using TurboTax I would highly recommend double/triple checking everything before you file or pay a little extra to have someone do it for you. Other than that, I do like the accessibility of TurboTax. It's easier to file through here and a little cheaper than going to someone. What's nice is that TurboTax will pull out your previous W-2 files so no need to worry about reuploading.
Date published: 2023-01-30
Rated 4 out of 5 by
Rtrkat from
New format is a little confusing
The new format is a little confusing and I had to purchase the tax expert help just to ask one stupid question. So it ended up costing me an extra $50. That sucked.
All TurboTax® Offerings Reviews - Page 2792
Date published: 2023-01-30