TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax great, easy to follow, and easy to complete have used turbo tax before
Date published: 2023-01-30
Rated 5 out of 5 by from The Only Way To Go I've been using Turbo Tax for years. It is very thorough. The worksheets alone are invaluable -- I was "dinged" by the IRS, but the worksheets demonstrated that my calculations were correct
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is great Very easy to understand and all of the instructions were clear.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the bomb! It's awesome and very convenient. I have talked to a professional expert and it was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome easy,and staff is so nice.this is my 9th year with them
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is great Very quick and easy to use. Anyone can do there taxes with this app.
Date published: 2023-01-30
Rated 5 out of 5 by from FAST & EASY I WAS DONE IN ABOUT 45 minutes / Very satisfied. Will use turbotax again next year.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is amazing and so easy to use Turbo tax is awesome. The app is easy to use and walks you through your tax preparation process with no problems. I love that there is always someone available to answer your questions or assist with anything.
Date published: 2023-01-30
Rated 4 out of 5 by from Feels like it changes every year When I had first used TurboTax, it was easy and straightforward. But as the years go by it felt like the system changed or it wasn't becoming user-friendly to where I would have to keep going back and forth to find where I can enter in my information such as my 1098-T stuff and such so if someone is using TurboTax I would highly recommend double/triple checking everything before you file or pay a little extra to have someone do it for you. Other than that, I do like the accessibility of TurboTax. It's easier to file through here and a little cheaper than going to someone. What's nice is that TurboTax will pull out your previous W-2 files so no need to worry about reuploading.
Date published: 2023-01-30
Rated 4 out of 5 by from New format is a little confusing The new format is a little confusing and I had to purchase the tax expert help just to ask one stupid question. So it ended up costing me an extra $50. That sucked.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 2792
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax great, easy to follow, and easy to complete have used turbo tax before
Date published: 2023-01-30
Rated 5 out of 5 by from The Only Way To Go I've been using Turbo Tax for years. It is very thorough. The worksheets alone are invaluable -- I was "dinged" by the IRS, but the worksheets demonstrated that my calculations were correct
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is great Very easy to understand and all of the instructions were clear.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is the bomb! It's awesome and very convenient. I have talked to a professional expert and it was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome easy,and staff is so nice.this is my 9th year with them
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is great Very quick and easy to use. Anyone can do there taxes with this app.
Date published: 2023-01-30
Rated 5 out of 5 by from FAST & EASY I WAS DONE IN ABOUT 45 minutes / Very satisfied. Will use turbotax again next year.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is amazing and so easy to use Turbo tax is awesome. The app is easy to use and walks you through your tax preparation process with no problems. I love that there is always someone available to answer your questions or assist with anything.
Date published: 2023-01-30
Rated 4 out of 5 by from Feels like it changes every year When I had first used TurboTax, it was easy and straightforward. But as the years go by it felt like the system changed or it wasn't becoming user-friendly to where I would have to keep going back and forth to find where I can enter in my information such as my 1098-T stuff and such so if someone is using TurboTax I would highly recommend double/triple checking everything before you file or pay a little extra to have someone do it for you. Other than that, I do like the accessibility of TurboTax. It's easier to file through here and a little cheaper than going to someone. What's nice is that TurboTax will pull out your previous W-2 files so no need to worry about reuploading.
Date published: 2023-01-30
Rated 4 out of 5 by from New format is a little confusing The new format is a little confusing and I had to purchase the tax expert help just to ask one stupid question. So it ended up costing me an extra $50. That sucked.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 2792