TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Unacceptable Charges I have used Turbo Tax for 5 years for free as I am capable of filing my own, but due to having an HSA caused a need to charge me $120 additional dollars for filling in 1 box, which I could have done myself.
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy!!! Easy and fast if you can read you can do it !!!!!!
Date published: 2021-02-18
Rated 5 out of 5 by from First time doing my taxes Great user experience and support. First time doing my taxes without an accountant.
Date published: 2021-02-18
Rated 5 out of 5 by from Concise Reporting Program offers easy to follow steps. Check and balances regarding quality control are well placed.
Date published: 2021-02-18
Rated 5 out of 5 by from Always Correct! I have used turbotax since I was 18 (now I'm in my 40's) and I've never had a problem. Everyone is so nice and always answers all the dumb questions I have.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome This process was very easy, I am glad I will be protected if any issues arrise
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing Very patient very nice very efficient courteous and proffessional
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Live is the best I had the privilege of speaking with “Queen Elizabeth”, and what an honor. QE is very professional and knows her stuff. She helped me finish my taxes and QE deserves a raise in her royal salary!
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and easy A lot of help for for something difficult for the average person do plus who has the time, thanks for the fast and easy service
Date published: 2021-02-18
Rated 5 out of 5 by from Tax Novice Filed Her Own Taxes I have filed my taxes alone a couple times in my life but this time it was SO EASY! Thanks Turbo Tax!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2775
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Unacceptable Charges I have used Turbo Tax for 5 years for free as I am capable of filing my own, but due to having an HSA caused a need to charge me $120 additional dollars for filling in 1 box, which I could have done myself.
Date published: 2021-02-18
Rated 5 out of 5 by from Super easy!!! Easy and fast if you can read you can do it !!!!!!
Date published: 2021-02-18
Rated 5 out of 5 by from First time doing my taxes Great user experience and support. First time doing my taxes without an accountant.
Date published: 2021-02-18
Rated 5 out of 5 by from Concise Reporting Program offers easy to follow steps. Check and balances regarding quality control are well placed.
Date published: 2021-02-18
Rated 5 out of 5 by from Always Correct! I have used turbotax since I was 18 (now I'm in my 40's) and I've never had a problem. Everyone is so nice and always answers all the dumb questions I have.
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome This process was very easy, I am glad I will be protected if any issues arrise
Date published: 2021-02-18
Rated 5 out of 5 by from Amazing Very patient very nice very efficient courteous and proffessional
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Live is the best I had the privilege of speaking with “Queen Elizabeth”, and what an honor. QE is very professional and knows her stuff. She helped me finish my taxes and QE deserves a raise in her royal salary!
Date published: 2021-02-18
Rated 5 out of 5 by from Fast and easy A lot of help for for something difficult for the average person do plus who has the time, thanks for the fast and easy service
Date published: 2021-02-18
Rated 5 out of 5 by from Tax Novice Filed Her Own Taxes I have filed my taxes alone a couple times in my life but this time it was SO EASY! Thanks Turbo Tax!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2775