TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Sadarius from
Love Turbo Tax
Love Turbo Tax! Been using for almost 10 years now and it has never done me wrong! Always so easy and really does make sure you get what you can get.
Date published: 2023-01-31
Rated 5 out of 5 by
Kai B from
Easy Peezy
Very simple and easy to understand. Will definitely be my go-to from this point forward.
Date published: 2023-01-31
Rated 5 out of 5 by
Maplewood Taxes from
Turbo Tax in Maplewood Missouri
It was great and fast and I love the quick refund loan with no fees.
Date published: 2023-01-31
Rated 4 out of 5 by
Micheal906 from
No sweat
I've had a great experience with turbo tax. Filing has never been so easy, simple, and straightforward questions. I also love the reviews after each category it's excellent for those of us who struggle with anxiety.
Date published: 2023-01-31
Rated 1 out of 5 by
fhjfdfj from
its getting really annoying
the amount of times i have to decline additional costs is absurd and you make it harder every year to find the no thanks button. I will be filing elsewhere next year
Date published: 2023-01-31
Rated 2 out of 5 by
BG11414 from
Not Great for Complex / Self Employed Situations
Turbotax is a poor solution for self employed people. It needs to be far simpler!!! I should be able to do this myself. But I found that anything other than "plain vanilla" takes forever to get through. Some examples: Self employed 401K Healthcare premiums Business expenses Personal deductions Multiple states of residence / separate states for spouses (and dates of residency for one spouse vs. another)
Date published: 2023-01-31
Rated 5 out of 5 by
NikkiDavi from
15 years!
I have used them now maybe 15+ years and TRUST them, I will NEVER do taxes any other way!
Date published: 2023-01-31
Rated 5 out of 5 by
Rana Rene from
FAST AND SIMPLE
have used their service for eleven years , always reliable
Date published: 2023-01-31
Rated 5 out of 5 by
null from
Love it
I have been using Turbotax since I was 18. I will never use anyone else to file. Thanks Turbo!
Date published: 2023-01-31
Rated 5 out of 5 by
gotalovme42 from
Simple and Easy To Use
Very user friendly and straight forward. Anyone can file using Turbo Tax
All TurboTax® Offerings Reviews - Page 2764
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sadarius from
Love Turbo Tax
Love Turbo Tax! Been using for almost 10 years now and it has never done me wrong! Always so easy and really does make sure you get what you can get.
Date published: 2023-01-31
Rated 5 out of 5 by
Kai B from
Easy Peezy
Very simple and easy to understand. Will definitely be my go-to from this point forward.
Date published: 2023-01-31
Rated 5 out of 5 by
Maplewood Taxes from
Turbo Tax in Maplewood Missouri
It was great and fast and I love the quick refund loan with no fees.
Date published: 2023-01-31
Rated 4 out of 5 by
Micheal906 from
No sweat
I've had a great experience with turbo tax. Filing has never been so easy, simple, and straightforward questions. I also love the reviews after each category it's excellent for those of us who struggle with anxiety.
Date published: 2023-01-31
Rated 1 out of 5 by
fhjfdfj from
its getting really annoying
the amount of times i have to decline additional costs is absurd and you make it harder every year to find the no thanks button. I will be filing elsewhere next year
Date published: 2023-01-31
Rated 2 out of 5 by
BG11414 from
Not Great for Complex / Self Employed Situations
Turbotax is a poor solution for self employed people. It needs to be far simpler!!! I should be able to do this myself. But I found that anything other than "plain vanilla" takes forever to get through. Some examples: Self employed 401K Healthcare premiums Business expenses Personal deductions Multiple states of residence / separate states for spouses (and dates of residency for one spouse vs. another)
Date published: 2023-01-31
Rated 5 out of 5 by
NikkiDavi from
15 years!
I have used them now maybe 15+ years and TRUST them, I will NEVER do taxes any other way!
Date published: 2023-01-31
Rated 5 out of 5 by
Rana Rene from
FAST AND SIMPLE
have used their service for eleven years , always reliable
Date published: 2023-01-31
Rated 5 out of 5 by
null from
Love it
I have been using Turbotax since I was 18. I will never use anyone else to file. Thanks Turbo!
Date published: 2023-01-31
Rated 5 out of 5 by
gotalovme42 from
Simple and Easy To Use
Very user friendly and straight forward. Anyone can file using Turbo Tax
All TurboTax® Offerings Reviews - Page 2764
Date published: 2023-01-31