TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Wonderful Tax Tool First return rejected due to incorrect tax id number. Turbo tax made it easy to locate and repair the incorrect number.
Date published: 2023-01-29
Rated 1 out of 5 by from turbotax overcharges In my opinion Trubotax is a great place to file your taxes however, to be charged to file state and federal taxes separately is utterly ridiculous. If this is supposed to be a one stop shop why am I being charged twice to file by Turbotax especially if I'm using an agent to do the secure check. I am already paying for the advanced check why charge me separately?
Date published: 2023-01-29
Rated 5 out of 5 by from Yay I did it I was fun first time I will use this all the time
Date published: 2023-01-29
Rated 5 out of 5 by from TURBO TAX SIMPLE AND EASY I HAVE BEEN USING IT FOR YEARS AND ITS STILL GREAT
Date published: 2023-01-29
Rated 5 out of 5 by from Tara w/8 yrs of expert experience for the win! I needed some assistance with an issue and chose the online chat format, Tara was my expert representative. Tara was excellent, patient and didn’t give up until she figured out how to resolve the problem.
Date published: 2023-01-29
Rated 4 out of 5 by from So far so good. People told me that I am missing out on money using this sight. (And I hope thats not true). I have always loved the simplicity of this site.
Date published: 2023-01-29
Rated 5 out of 5 by from Great Service! They were very helpful & so willing to go the extra mile to help with what ever is needed!
Date published: 2023-01-29
Rated 5 out of 5 by from Always easy The memory function makes life so much easier doing taxes year after year
Date published: 2023-01-29
Rated 4 out of 5 by from TurboTax I like the piece of mind and conveinence of preparing taxes in the comfort of my own space
Date published: 2023-01-29
Rated 5 out of 5 by from .great help called the help desk for a question. she was very helpful
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2758
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Wonderful Tax Tool First return rejected due to incorrect tax id number. Turbo tax made it easy to locate and repair the incorrect number.
Date published: 2023-01-29
Rated 1 out of 5 by from turbotax overcharges In my opinion Trubotax is a great place to file your taxes however, to be charged to file state and federal taxes separately is utterly ridiculous. If this is supposed to be a one stop shop why am I being charged twice to file by Turbotax especially if I'm using an agent to do the secure check. I am already paying for the advanced check why charge me separately?
Date published: 2023-01-29
Rated 5 out of 5 by from Yay I did it I was fun first time I will use this all the time
Date published: 2023-01-29
Rated 5 out of 5 by from TURBO TAX SIMPLE AND EASY I HAVE BEEN USING IT FOR YEARS AND ITS STILL GREAT
Date published: 2023-01-29
Rated 5 out of 5 by from Tara w/8 yrs of expert experience for the win! I needed some assistance with an issue and chose the online chat format, Tara was my expert representative. Tara was excellent, patient and didn’t give up until she figured out how to resolve the problem.
Date published: 2023-01-29
Rated 4 out of 5 by from So far so good. People told me that I am missing out on money using this sight. (And I hope thats not true). I have always loved the simplicity of this site.
Date published: 2023-01-29
Rated 5 out of 5 by from Great Service! They were very helpful & so willing to go the extra mile to help with what ever is needed!
Date published: 2023-01-29
Rated 5 out of 5 by from Always easy The memory function makes life so much easier doing taxes year after year
Date published: 2023-01-29
Rated 4 out of 5 by from TurboTax I like the piece of mind and conveinence of preparing taxes in the comfort of my own space
Date published: 2023-01-29
Rated 5 out of 5 by from .great help called the help desk for a question. she was very helpful
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2758