TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Mark320 from
Wonderful Tax Tool
First return rejected due to incorrect tax id number. Turbo tax made it easy to locate and repair the incorrect number.
Date published: 2023-01-29
Rated 1 out of 5 by
StaciaTay from
turbotax overcharges
In my opinion Trubotax is a great place to file your taxes however, to be charged to file state and federal taxes separately is utterly ridiculous. If this is supposed to be a one stop shop why am I being charged twice to file by Turbotax especially if I'm using an agent to do the secure check. I am already paying for the advanced check why charge me separately?
Date published: 2023-01-29
Rated 5 out of 5 by
Deya81 from
Yay
I did it I was fun first time I will use this all the time
Date published: 2023-01-29
Rated 5 out of 5 by
RAINY NIGHTS from
TURBO TAX SIMPLE AND EASY
I HAVE BEEN USING IT FOR YEARS AND ITS STILL GREAT
Date published: 2023-01-29
Rated 5 out of 5 by
Tara for the win from
Tara w/8 yrs of expert experience for the win!
I needed some assistance with an issue and chose the online chat format, Tara was my expert representative. Tara was excellent, patient and didn’t give up until she figured out how to resolve the problem.
Date published: 2023-01-29
Rated 4 out of 5 by
mike1234wsxedc from
So far so good.
People told me that I am missing out on money using this sight. (And I hope thats not true). I have always loved the simplicity of this site.
Date published: 2023-01-29
Rated 5 out of 5 by
Timbo12243 from
Great Service!
They were very helpful & so willing to go the extra mile to help with what ever is needed!
Date published: 2023-01-29
Rated 5 out of 5 by
Shadow40 from
Always easy
The memory function makes life so much easier doing taxes year after year
Date published: 2023-01-29
Rated 4 out of 5 by
MsNadaHill from
TurboTax
I like the piece of mind and conveinence of preparing taxes in the comfort of my own space
Date published: 2023-01-29
Rated 5 out of 5 by
erobjr from
.great help
called the help desk for a question. she was very helpful
All TurboTax® Offerings Reviews - Page 2758
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mark320 from
Wonderful Tax Tool
First return rejected due to incorrect tax id number. Turbo tax made it easy to locate and repair the incorrect number.
Date published: 2023-01-29
Rated 1 out of 5 by
StaciaTay from
turbotax overcharges
In my opinion Trubotax is a great place to file your taxes however, to be charged to file state and federal taxes separately is utterly ridiculous. If this is supposed to be a one stop shop why am I being charged twice to file by Turbotax especially if I'm using an agent to do the secure check. I am already paying for the advanced check why charge me separately?
Date published: 2023-01-29
Rated 5 out of 5 by
Deya81 from
Yay
I did it I was fun first time I will use this all the time
Date published: 2023-01-29
Rated 5 out of 5 by
RAINY NIGHTS from
TURBO TAX SIMPLE AND EASY
I HAVE BEEN USING IT FOR YEARS AND ITS STILL GREAT
Date published: 2023-01-29
Rated 5 out of 5 by
Tara for the win from
Tara w/8 yrs of expert experience for the win!
I needed some assistance with an issue and chose the online chat format, Tara was my expert representative. Tara was excellent, patient and didn’t give up until she figured out how to resolve the problem.
Date published: 2023-01-29
Rated 4 out of 5 by
mike1234wsxedc from
So far so good.
People told me that I am missing out on money using this sight. (And I hope thats not true). I have always loved the simplicity of this site.
Date published: 2023-01-29
Rated 5 out of 5 by
Timbo12243 from
Great Service!
They were very helpful & so willing to go the extra mile to help with what ever is needed!
Date published: 2023-01-29
Rated 5 out of 5 by
Shadow40 from
Always easy
The memory function makes life so much easier doing taxes year after year
Date published: 2023-01-29
Rated 4 out of 5 by
MsNadaHill from
TurboTax
I like the piece of mind and conveinence of preparing taxes in the comfort of my own space
Date published: 2023-01-29
Rated 5 out of 5 by
erobjr from
.great help
called the help desk for a question. she was very helpful
All TurboTax® Offerings Reviews - Page 2758
Date published: 2023-01-29