TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Error in software Due to an error in the Turbo tax software, my tax return was rejected. Not cool Turbo Tax. I should have had my refund by now but instead I am having to refile and getting $2,00.00 less that before.
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax made easy I have enjoyed the ease of TurboTax for years, I have looked at other service's but none are as easy. You enter your information and they do the rest. They are their for you always if needed.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Excellent and comprehensive service! Tax expert was direct and knowledgeable
Date published: 2021-02-18
Rated 5 out of 5 by from Great TurboTax was easy to use and great with assisting with the whole process
Date published: 2021-02-18
Rated 5 out of 5 by from Great! Easy to file! Was simple to walk through program!.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is great Confusing at times, but that was on my end. Turbo Tax is very helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Most likely be the last year I use TurboTax Filling taxes should not cost me $80 just because I have an HSA. So entirely disappointed. Also had a big issue filling my my state getting the message, "not entitled to efile one or more formsets". That was entirely a pain. TurboTax has turned into click bait.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Good fast and efficient it was very fast and everything was easy all you have to do is follow the instructions
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Over all turbo tax is a good tax prep software. It still needs some tweaking in certain areas for view ability and user friendliness. A feature I have been asking for for years is the ability to see what I entered last year in the window pane.
Date published: 2021-02-18
Rated 5 out of 5 by from We Love TurboTax! TurboTax representatives were ready to help when it was needed and walked us through anything we had questions about.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2744
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Error in software Due to an error in the Turbo tax software, my tax return was rejected. Not cool Turbo Tax. I should have had my refund by now but instead I am having to refile and getting $2,00.00 less that before.
Date published: 2021-02-18
Rated 4 out of 5 by from TurboTax made easy I have enjoyed the ease of TurboTax for years, I have looked at other service's but none are as easy. You enter your information and they do the rest. They are their for you always if needed.
Date published: 2021-02-18
Rated 5 out of 5 by from TurboTax Excellent and comprehensive service! Tax expert was direct and knowledgeable
Date published: 2021-02-18
Rated 5 out of 5 by from Great TurboTax was easy to use and great with assisting with the whole process
Date published: 2021-02-18
Rated 5 out of 5 by from Great! Easy to file! Was simple to walk through program!.
Date published: 2021-02-18
Rated 4 out of 5 by from TT is great Confusing at times, but that was on my end. Turbo Tax is very helpful.
Date published: 2021-02-18
Rated 1 out of 5 by from Most likely be the last year I use TurboTax Filling taxes should not cost me $80 just because I have an HSA. So entirely disappointed. Also had a big issue filling my my state getting the message, "not entitled to efile one or more formsets". That was entirely a pain. TurboTax has turned into click bait.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Good fast and efficient it was very fast and everything was easy all you have to do is follow the instructions
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax Over all turbo tax is a good tax prep software. It still needs some tweaking in certain areas for view ability and user friendliness. A feature I have been asking for for years is the ability to see what I entered last year in the window pane.
Date published: 2021-02-18
Rated 5 out of 5 by from We Love TurboTax! TurboTax representatives were ready to help when it was needed and walked us through anything we had questions about.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2744