TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
debk99 from
Fast and Efficient
This year was even easier as my info from previous years was imported and I could upload other income info.
Date published: 2023-01-21
Rated 5 out of 5 by
Mobile Hunter from
Tax Preparation
Been using them for years and will continue. Thanks!
Date published: 2023-01-21
Rated 5 out of 5 by
Nattty from
2022
I loved using turbotax. It process was super easy to follow.
Date published: 2023-01-21
Rated 5 out of 5 by
oakesg57 from
Awesome
Easy to navigate around. Step by step instructions.
Date published: 2023-01-21
Rated 3 out of 5 by
gingerpumpkin from
difficult to use this time
I have always used TurboTax for my returns and have always been very pleased. However this time I found it very frustrating. Kept being told I had not done my state taxes even though I live in the State of Florida and therefore do not have state taxes. After going back three times and clicking Skip State taxes I tried to get help from the automatic robotic answer system which was totally useless. After finally getting through the state tax fiasco I then was stalled by the advertisement towards the end trying to get me to pay for the service instead of using TurboTax basic. Not sure how I got past that but I finally did and got my return filed. Hopefully will not be as frustrating next year.
Date published: 2023-01-21
Rated 5 out of 5 by
BC2005 from
Fast and easy to use
I’ve been using TurboTax for years and they make the process easy and answer all of my questions quickly!
Date published: 2023-01-21
Rated 5 out of 5 by
CantThinkOfOneThatsNot from
Great Product
Great product that is easy to use and dare i say, intuitive.
Date published: 2023-01-21
Rated 5 out of 5 by
Boi16 from
User Friendly
Excellent and very easy to use. Questions about taxes and other related topics are very easy to understand.
Date published: 2023-01-21
Rated 5 out of 5 by
JenLily from
So easy!!
This was so easy. Just did a simple return, but didn't need to type anything. It was all digitally transferred from my W2 that I downloaded from my work website to my computer. Needed to update a couple things, but there is a chance to verify everything. You have to pay attention to your own information.
Date published: 2023-01-21
Rated 5 out of 5 by
Texas Slim from
Easypeasy
123 and you are done. Simply to follow instructions
All TurboTax® Offerings Reviews - Page 2743
Date published: 2023-01-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
debk99 from
Fast and Efficient
This year was even easier as my info from previous years was imported and I could upload other income info.
Date published: 2023-01-21
Rated 5 out of 5 by
Mobile Hunter from
Tax Preparation
Been using them for years and will continue. Thanks!
Date published: 2023-01-21
Rated 5 out of 5 by
Nattty from
2022
I loved using turbotax. It process was super easy to follow.
Date published: 2023-01-21
Rated 5 out of 5 by
oakesg57 from
Awesome
Easy to navigate around. Step by step instructions.
Date published: 2023-01-21
Rated 3 out of 5 by
gingerpumpkin from
difficult to use this time
I have always used TurboTax for my returns and have always been very pleased. However this time I found it very frustrating. Kept being told I had not done my state taxes even though I live in the State of Florida and therefore do not have state taxes. After going back three times and clicking Skip State taxes I tried to get help from the automatic robotic answer system which was totally useless. After finally getting through the state tax fiasco I then was stalled by the advertisement towards the end trying to get me to pay for the service instead of using TurboTax basic. Not sure how I got past that but I finally did and got my return filed. Hopefully will not be as frustrating next year.
Date published: 2023-01-21
Rated 5 out of 5 by
BC2005 from
Fast and easy to use
I’ve been using TurboTax for years and they make the process easy and answer all of my questions quickly!
Date published: 2023-01-21
Rated 5 out of 5 by
CantThinkOfOneThatsNot from
Great Product
Great product that is easy to use and dare i say, intuitive.
Date published: 2023-01-21
Rated 5 out of 5 by
Boi16 from
User Friendly
Excellent and very easy to use. Questions about taxes and other related topics are very easy to understand.
Date published: 2023-01-21
Rated 5 out of 5 by
JenLily from
So easy!!
This was so easy. Just did a simple return, but didn't need to type anything. It was all digitally transferred from my W2 that I downloaded from my work website to my computer. Needed to update a couple things, but there is a chance to verify everything. You have to pay attention to your own information.
Date published: 2023-01-21
Rated 5 out of 5 by
Texas Slim from
Easypeasy
123 and you are done. Simply to follow instructions
All TurboTax® Offerings Reviews - Page 2743
Date published: 2023-01-21