TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy Once the Covid forms were available everything went smooth.
Date published: 2021-02-25
Rated 2 out of 5 by from Too Expensive Seems like it’s getting more expensive to use turbo tax I don’t think I will be returning next year
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT FOR IDIOTS LIKE ME TurboTax is super easy to use. I only use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT! 100%------------------------------------------100%
Date published: 2021-02-25
Rated 5 out of 5 by from Easy as Pie I have used this site and had great results each year!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax Online is too restricted Having used TurboTax desktop for many years, I decided to try the online version this year and found it very restricted. I couldn't view my returns in progress, I couldn't access certain functions like putting some of my refund towards this years taxes and every time I went back to a previous step in the process I had to click through all of the step I left to return to where I left. Even though I didn't have to reenter anything, it was frustrating. In the end I paid as much as I would have had to pay for the desktop version without the freedom. Next year I'll go back to the desktop version.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax is unfair pricing I feel turbo tax is set up to take as much money out of a person as possible, my forms are simple, so why I end up paying so much is ridiculous, I should not have to pay for state when the is no need to send in, I should have the options of not sending in, but I get socked with a fee not right.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax makes doing my taxes easier Owning 2 businesses can be very time consuming when it comes to taxes. I am a hands on person, especially when it comes to money, so I have not hired an account yet. Turbo tax helps filing my taxes be a smooth process and the assistance is right there when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Good product for the price Excellent results for all my returns and assistance on when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from easy to do---thank you did not use---there was no need but it was reassuring to know that I could use if necessary
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2721
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Once the Covid forms were available everything went smooth.
Date published: 2021-02-25
Rated 2 out of 5 by from Too Expensive Seems like it’s getting more expensive to use turbo tax I don’t think I will be returning next year
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT FOR IDIOTS LIKE ME TurboTax is super easy to use. I only use TurboTax.
Date published: 2021-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT! 100%------------------------------------------100%
Date published: 2021-02-25
Rated 5 out of 5 by from Easy as Pie I have used this site and had great results each year!
Date published: 2021-02-25
Rated 2 out of 5 by from TurboTax Online is too restricted Having used TurboTax desktop for many years, I decided to try the online version this year and found it very restricted. I couldn't view my returns in progress, I couldn't access certain functions like putting some of my refund towards this years taxes and every time I went back to a previous step in the process I had to click through all of the step I left to return to where I left. Even though I didn't have to reenter anything, it was frustrating. In the end I paid as much as I would have had to pay for the desktop version without the freedom. Next year I'll go back to the desktop version.
Date published: 2021-02-25
Rated 4 out of 5 by from turbo tax is unfair pricing I feel turbo tax is set up to take as much money out of a person as possible, my forms are simple, so why I end up paying so much is ridiculous, I should not have to pay for state when the is no need to send in, I should have the options of not sending in, but I get socked with a fee not right.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Tax makes doing my taxes easier Owning 2 businesses can be very time consuming when it comes to taxes. I am a hands on person, especially when it comes to money, so I have not hired an account yet. Turbo tax helps filing my taxes be a smooth process and the assistance is right there when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from Good product for the price Excellent results for all my returns and assistance on when needed.
Date published: 2021-02-25
Rated 5 out of 5 by from easy to do---thank you did not use---there was no need but it was reassuring to know that I could use if necessary
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2721