TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Good good and sometimes hard to understand read this is it...
Date published: 2023-02-01
Rated 4 out of 5 by from TurboTax refund taxes Honestly honestly I really don't know how to do my taxes so when I did this TurboTax it was pretty self-explanatory step by step but I feel like there could be a lot more offered to me when I pay $120 as too far as like the deductions they can get for me or like having an actual help well finally you know because I feel like that for the money I paid I'm sure a little bit more interaction with someone to accessories because obviously I don't know what to do that's why I wanted to text expert taxes expert but overall it's okay it's okay
Date published: 2023-02-01
Rated 5 out of 5 by from awesome!! turbo tax is a great service. and I would recommend using it to all my family and friends
Date published: 2023-02-01
Rated 3 out of 5 by from My fees I don't understand why I had to pay $154 and upgrade just to file with yall, It should be ways to file for less money for people who are not getting back less money.
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax been sniffing glue/eating lead paint chip I have been using TurboTax Deluxe for Mac Desktop for over two decades without issue. This time it would not e-file. Spoke with tech support for over a half hour. The ONLY resolution was to scrap the desktop version and instead use the online TurboTax. Which meant I had to enter ALL of the data all over again. Including data that would normally have been automatically imported from last year's returns. I basically lost over 3 hours of my time. The phone support did give me a Service Code so I wouldn't have to pay for the online version. But still, I paid over $75 for the desktop version and if it worked I'd be happy. I'm not happy.
Date published: 2023-02-01
Rated 5 out of 5 by from East To Use Easy to use with effective resources and guidance.
Date published: 2023-02-01
Rated 5 out of 5 by from Highly recommend Turbo Tax Turbo Tax is simple and easy to use. They ask the questions needed to help you get the most out of your taxes, have explanations for things, and have people there to chat or talk to within minutes. Highly recommend using them!
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax was easy and user friendly. I don't have any additional comments.
Date published: 2023-02-01
Rated 5 out of 5 by from Fast and Easy to Use! This was my first year to use TurboTax after an issue with H&R Block and I am so glad I made the switch! TurboTax was so fast and easy to use. The prices are EXTREMELY reasonable! I love that you have the option of having live help should you run into an issue. I would definitely recommend TurboTax!
Date published: 2023-02-01
Rated 5 out of 5 by from Simplified Year Over Year The fact that prior year tax figures can be compared is a tremendous help.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2708
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good good and sometimes hard to understand read this is it...
Date published: 2023-02-01
Rated 4 out of 5 by from TurboTax refund taxes Honestly honestly I really don't know how to do my taxes so when I did this TurboTax it was pretty self-explanatory step by step but I feel like there could be a lot more offered to me when I pay $120 as too far as like the deductions they can get for me or like having an actual help well finally you know because I feel like that for the money I paid I'm sure a little bit more interaction with someone to accessories because obviously I don't know what to do that's why I wanted to text expert taxes expert but overall it's okay it's okay
Date published: 2023-02-01
Rated 5 out of 5 by from awesome!! turbo tax is a great service. and I would recommend using it to all my family and friends
Date published: 2023-02-01
Rated 3 out of 5 by from My fees I don't understand why I had to pay $154 and upgrade just to file with yall, It should be ways to file for less money for people who are not getting back less money.
Date published: 2023-02-01
Rated 1 out of 5 by from TurboTax been sniffing glue/eating lead paint chip I have been using TurboTax Deluxe for Mac Desktop for over two decades without issue. This time it would not e-file. Spoke with tech support for over a half hour. The ONLY resolution was to scrap the desktop version and instead use the online TurboTax. Which meant I had to enter ALL of the data all over again. Including data that would normally have been automatically imported from last year's returns. I basically lost over 3 hours of my time. The phone support did give me a Service Code so I wouldn't have to pay for the online version. But still, I paid over $75 for the desktop version and if it worked I'd be happy. I'm not happy.
Date published: 2023-02-01
Rated 5 out of 5 by from East To Use Easy to use with effective resources and guidance.
Date published: 2023-02-01
Rated 5 out of 5 by from Highly recommend Turbo Tax Turbo Tax is simple and easy to use. They ask the questions needed to help you get the most out of your taxes, have explanations for things, and have people there to chat or talk to within minutes. Highly recommend using them!
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax was easy and user friendly. I don't have any additional comments.
Date published: 2023-02-01
Rated 5 out of 5 by from Fast and Easy to Use! This was my first year to use TurboTax after an issue with H&R Block and I am so glad I made the switch! TurboTax was so fast and easy to use. The prices are EXTREMELY reasonable! I love that you have the option of having live help should you run into an issue. I would definitely recommend TurboTax!
Date published: 2023-02-01
Rated 5 out of 5 by from Simplified Year Over Year The fact that prior year tax figures can be compared is a tremendous help.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2708