TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Free is not free - Caused delays Misleading to use turbotax. Also, caused my state tax to be returned due to a software issue with turbotax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax live is great. I have quite a few questions about my tax. Turbo Tax live is awesome. Very patient with me and knowledgeable. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from Sr Collections Analyst Great love it very easy ,makes every tax year easy
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is #1 Turbo Tax caught a software error on my State Tax return after I attempted to file, was able to fix the sotfawre and had me re-file. The re-file went thru without a hitch. Kudos to the the #1 Tax Return progam.
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Works great! Very easy, and gets easier every year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Great and easy in every aspect! I would definitely recommend to anyone!!
Date published: 2021-02-19
Rated 5 out of 5 by from I use TurboTax every year I use turbotax every year and it's so easy! I stress over taxes and feel secure knowing they have looked at everything and it's good.
Date published: 2021-02-19
Rated 2 out of 5 by from awful, refuses to print so tired of issues year after year, i will some other form of tax program next year
Date published: 2021-02-19
Rated 1 out of 5 by from New App missing helpful items, not happy Charged twice for same service because of the systems error adding a form to my tax return I did not have. State return returned due to Turbo Tax error. Took FOREVER to do my taxes this year. Almost quit and started with a new service. Thankful for very patient and helpful LIVE employee Jessica I. She saved me and helped me get to the root of the problem due to the app. Very disappointed. I submitted for refund of one of the charges. I hope they respond and correct the issue.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax was easy It was very easy to do my taxes this year stress free
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2677
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Free is not free - Caused delays Misleading to use turbotax. Also, caused my state tax to be returned due to a software issue with turbotax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax live is great. I have quite a few questions about my tax. Turbo Tax live is awesome. Very patient with me and knowledgeable. Thank you.
Date published: 2021-02-19
Rated 5 out of 5 by from Sr Collections Analyst Great love it very easy ,makes every tax year easy
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is #1 Turbo Tax caught a software error on my State Tax return after I attempted to file, was able to fix the sotfawre and had me re-file. The re-file went thru without a hitch. Kudos to the the #1 Tax Return progam.
Date published: 2021-02-19
Rated 5 out of 5 by from Super easy Works great! Very easy, and gets easier every year.
Date published: 2021-02-19
Rated 5 out of 5 by from Great Great and easy in every aspect! I would definitely recommend to anyone!!
Date published: 2021-02-19
Rated 5 out of 5 by from I use TurboTax every year I use turbotax every year and it's so easy! I stress over taxes and feel secure knowing they have looked at everything and it's good.
Date published: 2021-02-19
Rated 2 out of 5 by from awful, refuses to print so tired of issues year after year, i will some other form of tax program next year
Date published: 2021-02-19
Rated 1 out of 5 by from New App missing helpful items, not happy Charged twice for same service because of the systems error adding a form to my tax return I did not have. State return returned due to Turbo Tax error. Took FOREVER to do my taxes this year. Almost quit and started with a new service. Thankful for very patient and helpful LIVE employee Jessica I. She saved me and helped me get to the root of the problem due to the app. Very disappointed. I submitted for refund of one of the charges. I hope they respond and correct the issue.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax was easy It was very easy to do my taxes this year stress free
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2677