TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
Rated 5 out of 5 by from LIVE HELP is game changes! Been a customer for years. We sold our first home and I got stuck filing out a form. The agent went above and beyond. Not only was the experience engaging, but all together educational and pleasant.
Date published: 2021-02-20
Rated 5 out of 5 by from very patient program. had pc meltdown during process and turbo tax still performed well.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great! Saved me money! My turbo tax expert was as nice and helpful as could be.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful name I have been using this app to file not only mine but my families taxes for years, and I enjoy it so much. It is very helpful and informative, and takes you step by step so you don’t make any mistakes.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO NAVIGATE.NO PROBLEMS. ONLY ISSUE IS HAVEING TO WRITE THIS REVIEW
Date published: 2021-02-20
Rated 5 out of 5 by from Made Filing Easy! I have a simple return, but with a few added items I was unsure about. As it turned out, those items did require me to use Turbo Tax Deluxe. Everything was walked through and made filing so quick and easy! I would still be dazed and confused with paper forms without Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2670
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy to follow, great service and program!! Wife and I have used Turbo Tax for over a decade, this is a very simple method to do our taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from 2020 software was not as "wrinkle free" as in past The software did not return me to the location in my return where I had last left off. This was a great feature in past years as I didn't have to click through all that I had done to continue my return. At the end it informed me I could not eFile federal because I had form 7202 in my return. OK, but why did it default me to eFile at the end? So I went the paper route for federal but then it again wanted me to eFile federal in order to eFile my state. But don't worry, I'll renew my subscription after taking a close look at the forms it would be insane to navigate through the maze the IRS and congress has developed. Oh for the flat tax concept.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbo tax Home and Business I had some difficulties, but managed to fix them with help from other people who had posted help topics on linrbo
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo Tax - Install and Filing Turbo Tax needs to update their stuff! When trying to install, it took a call and an hour and the person on the other end talking to someone else to figure out you have to keep changing settings in order to install the file. When going to file, you need to do the same thing. Even then, you could not see the changes, you just needed to type and then make the screen setting changes to see if you were even close. Major fail this year.
Date published: 2021-02-20
Rated 5 out of 5 by from LIVE HELP is game changes! Been a customer for years. We sold our first home and I got stuck filing out a form. The agent went above and beyond. Not only was the experience engaging, but all together educational and pleasant.
Date published: 2021-02-20
Rated 5 out of 5 by from very patient program. had pc meltdown during process and turbo tax still performed well.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax was great! Saved me money! My turbo tax expert was as nice and helpful as could be.
Date published: 2021-02-20
Rated 5 out of 5 by from Wonderful name I have been using this app to file not only mine but my families taxes for years, and I enjoy it so much. It is very helpful and informative, and takes you step by step so you don’t make any mistakes.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT EXPERIENCE EASY TO NAVIGATE.NO PROBLEMS. ONLY ISSUE IS HAVEING TO WRITE THIS REVIEW
Date published: 2021-02-20
Rated 5 out of 5 by from Made Filing Easy! I have a simple return, but with a few added items I was unsure about. As it turned out, those items did require me to use Turbo Tax Deluxe. Everything was walked through and made filing so quick and easy! I would still be dazed and confused with paper forms without Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2670