TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very Helpful Was very helpful and understanding. Work with me on a very small problem and fixed it.
Date published: 2023-01-31
Rated 5 out of 5 by from easy to follow/questions in W-2 format! love it Love this site! easy to follow and following the w-2 made it very comfortable.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax was quick and awesome I always use Turbo Tax is very fast and accurate. Will continue to use in years to come.
Date published: 2023-01-31
Rated 5 out of 5 by from awsome good experience,we will use next year,!!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Very easy to use! I understood what I was doing every step of the way. When I needed some assurance that I was entering the right info, I could click on a prompt to get a more complete explanation. I feel confident that TurboTax guided me to provide all the right info.
Date published: 2023-01-31
Rated 5 out of 5 by from Helped out Too many 1099 forms for me to do on my own having a live person to the stress of my hands and made me feel comfortable that I was getting most out of my refund that I coild
Date published: 2023-01-31
Rated 3 out of 5 by from TurboTax has been great Would have given a 5 star but some how I got charged for the live help. I did not need nor use live help but was charged an extra $50. I must have accidentally pressed the wrong button
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy To Follow This was a great experience. Easy to follow and I felt comfortable
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is great I've been using Turbo Tax for years, and have always had success. Turbo Tax is extremely user friendly, and I found the Chat most helpful.
Date published: 2023-01-31
Rated 4 out of 5 by from Decent service but still pricey Great to be able to do taxes from my couch but always adding more cost to final bill
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2642
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful Was very helpful and understanding. Work with me on a very small problem and fixed it.
Date published: 2023-01-31
Rated 5 out of 5 by from easy to follow/questions in W-2 format! love it Love this site! easy to follow and following the w-2 made it very comfortable.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax was quick and awesome I always use Turbo Tax is very fast and accurate. Will continue to use in years to come.
Date published: 2023-01-31
Rated 5 out of 5 by from awsome good experience,we will use next year,!!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by from Very easy to use! I understood what I was doing every step of the way. When I needed some assurance that I was entering the right info, I could click on a prompt to get a more complete explanation. I feel confident that TurboTax guided me to provide all the right info.
Date published: 2023-01-31
Rated 5 out of 5 by from Helped out Too many 1099 forms for me to do on my own having a live person to the stress of my hands and made me feel comfortable that I was getting most out of my refund that I coild
Date published: 2023-01-31
Rated 3 out of 5 by from TurboTax has been great Would have given a 5 star but some how I got charged for the live help. I did not need nor use live help but was charged an extra $50. I must have accidentally pressed the wrong button
Date published: 2023-01-31
Rated 5 out of 5 by from Very Easy To Follow This was a great experience. Easy to follow and I felt comfortable
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is great I've been using Turbo Tax for years, and have always had success. Turbo Tax is extremely user friendly, and I found the Chat most helpful.
Date published: 2023-01-31
Rated 4 out of 5 by from Decent service but still pricey Great to be able to do taxes from my couch but always adding more cost to final bill
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2642