TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome It was a great experience y’all want me to type too much
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Pretty Good Everything is easy to use, however there are certain confusing parts. There are several things that can cause issues like deleting items but they are added back at the review stage, and there is no way to do anything but fill in the form even though it isn't part of this years return.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax software is simple and clear Iit had all refund option listed very clearly. Using the turbox from many years.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsome Good stressful but awsome helpful step by step friendly
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax the best service this is my first time using this service i and love it so quick and easy to fill out my return
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use I really like Turbotax. I have been using it for years. Easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome quick and easy, like the audit defense. Will use again next year.
Date published: 2021-02-27
Rated 3 out of 5 by from Still does taxes, weak in details The mechanism of doing taxes works as well as ever; it's thorough in making sure I don't overlook anything. It was remarkably difficult to buy the download version -- I kept getting pushed back to the online version. It also seemed weaker when dealing with older data. It suggested I look something up from last year's return, which was odd, since I had imported last year's to begin this year's (and it retained much of that data for the summary pages). Then, when I tried to open last year's return, it thought I wanted to start a new return and imported it into a new return -- and I still couldn't see the requested data. I had to find a PDF copy of last year's return... weird since so much else is well integrated. And I still don't like paying extra to efile my state return...
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and good customer service I had to call 3 times and people were so helpful and knowledgeable. I'll keep using the service every year!
Date published: 2021-02-27
Rated 5 out of 5 by from Goated Goated experience I’ve used them since I was 18 and it’s always been user friendly
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2642
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome It was a great experience y’all want me to type too much
Date published: 2021-02-27
Rated 4 out of 5 by from Turbo Tax is Pretty Good Everything is easy to use, however there are certain confusing parts. There are several things that can cause issues like deleting items but they are added back at the review stage, and there is no way to do anything but fill in the form even though it isn't part of this years return.
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax software is simple and clear Iit had all refund option listed very clearly. Using the turbox from many years.
Date published: 2021-02-27
Rated 5 out of 5 by from Awsome Good stressful but awsome helpful step by step friendly
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax the best service this is my first time using this service i and love it so quick and easy to fill out my return
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use I really like Turbotax. I have been using it for years. Easy to use.
Date published: 2021-02-27
Rated 5 out of 5 by from awesome quick and easy, like the audit defense. Will use again next year.
Date published: 2021-02-27
Rated 3 out of 5 by from Still does taxes, weak in details The mechanism of doing taxes works as well as ever; it's thorough in making sure I don't overlook anything. It was remarkably difficult to buy the download version -- I kept getting pushed back to the online version. It also seemed weaker when dealing with older data. It suggested I look something up from last year's return, which was odd, since I had imported last year's to begin this year's (and it retained much of that data for the summary pages). Then, when I tried to open last year's return, it thought I wanted to start a new return and imported it into a new return -- and I still couldn't see the requested data. I had to find a PDF copy of last year's return... weird since so much else is well integrated. And I still don't like paying extra to efile my state return...
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and good customer service I had to call 3 times and people were so helpful and knowledgeable. I'll keep using the service every year!
Date published: 2021-02-27
Rated 5 out of 5 by from Goated Goated experience I’ve used them since I was 18 and it’s always been user friendly
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2642