TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Canbe from
Very Helpful
Was very helpful and understanding. Work with me on a very small problem and fixed it.
Date published: 2023-01-31
Rated 5 out of 5 by
ceci61 from
easy to follow/questions in W-2 format! love it
Love this site! easy to follow and following the w-2 made it very comfortable.
Date published: 2023-01-31
Rated 5 out of 5 by
Mariblanca from
Turbo tax was quick and awesome
I always use Turbo Tax is very fast and accurate. Will continue to use in years to come.
Date published: 2023-01-31
Rated 5 out of 5 by
marieas from
awsome
good experience,we will use next year,!!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by
Marian48 from
Very easy to use!
I understood what I was doing every step of the way. When I needed some assurance that I was entering the right info, I could click on a prompt to get a more complete explanation. I feel confident that TurboTax guided me to provide all the right info.
Date published: 2023-01-31
Rated 5 out of 5 by
Bigguylilcoat from
Helped out
Too many 1099 forms for me to do on my own having a live person to the stress of my hands and made me feel comfortable that I was getting most out of my refund that I coild
Date published: 2023-01-31
Rated 3 out of 5 by
A little disappointed from
TurboTax has been great
Would have given a 5 star but some how I got charged for the live help. I did not need nor use live help but was charged an extra $50. I must have accidentally pressed the wrong button
Date published: 2023-01-31
Rated 5 out of 5 by
Flo2023 from
Very Easy To Follow
This was a great experience. Easy to follow and I felt comfortable
Date published: 2023-01-31
Rated 5 out of 5 by
MelissaRocks from
Turbo Tax is great
I've been using Turbo Tax for years, and have always had success. Turbo Tax is extremely user friendly, and I found the Chat most helpful.
Date published: 2023-01-31
Rated 4 out of 5 by
Buddy luv83 from
Decent service but still pricey
Great to be able to do taxes from my couch but always adding more cost to final bill
All TurboTax® Offerings Reviews - Page 2642
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Canbe from
Very Helpful
Was very helpful and understanding. Work with me on a very small problem and fixed it.
Date published: 2023-01-31
Rated 5 out of 5 by
ceci61 from
easy to follow/questions in W-2 format! love it
Love this site! easy to follow and following the w-2 made it very comfortable.
Date published: 2023-01-31
Rated 5 out of 5 by
Mariblanca from
Turbo tax was quick and awesome
I always use Turbo Tax is very fast and accurate. Will continue to use in years to come.
Date published: 2023-01-31
Rated 5 out of 5 by
marieas from
awsome
good experience,we will use next year,!!!!!!!!!!!!
Date published: 2023-01-31
Rated 5 out of 5 by
Marian48 from
Very easy to use!
I understood what I was doing every step of the way. When I needed some assurance that I was entering the right info, I could click on a prompt to get a more complete explanation. I feel confident that TurboTax guided me to provide all the right info.
Date published: 2023-01-31
Rated 5 out of 5 by
Bigguylilcoat from
Helped out
Too many 1099 forms for me to do on my own having a live person to the stress of my hands and made me feel comfortable that I was getting most out of my refund that I coild
Date published: 2023-01-31
Rated 3 out of 5 by
A little disappointed from
TurboTax has been great
Would have given a 5 star but some how I got charged for the live help. I did not need nor use live help but was charged an extra $50. I must have accidentally pressed the wrong button
Date published: 2023-01-31
Rated 5 out of 5 by
Flo2023 from
Very Easy To Follow
This was a great experience. Easy to follow and I felt comfortable
Date published: 2023-01-31
Rated 5 out of 5 by
MelissaRocks from
Turbo Tax is great
I've been using Turbo Tax for years, and have always had success. Turbo Tax is extremely user friendly, and I found the Chat most helpful.
Date published: 2023-01-31
Rated 4 out of 5 by
Buddy luv83 from
Decent service but still pricey
Great to be able to do taxes from my couch but always adding more cost to final bill
All TurboTax® Offerings Reviews - Page 2642
Date published: 2023-01-31