TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use, just have to read the whole page. It is very easy to navigate, as long as I read everything on the page. I enjoy the helpful question marks. Though every year I seem to run into some kind of error. I eventually am able to get it fixed though, usually by clearing and starting all over.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job My tax expert, Bob, who was assigned to help me. Did an excellent job, and was very tenacious and determined to get me through my problem. Excellent job.
Date published: 2021-02-22
Rated 3 out of 5 by from The process seemed more difficult this year It was going fine until the program prompted me to re-fill information for one form that I had done. After doing so, I discovered it had actually had me duplicate the form. The program did not discover the mistake, though the numbers and amounts were exactly the same. I had to actually backtrack and delete the duplicate form after figuring out what had happened.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and efficient Turbo tax work really well for me. I am a first time tax filer and it made the process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Great! Easy and fast product! Thank you very much for the help!
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use Love using this system. It makes taxes easy and great that so much transfers over from year to year.
Date published: 2021-02-22
Rated 5 out of 5 by from Couldn't be easier! This is the 7th year I've used TurboTax. Every year it seems to get easier and they transfer all previous information from year-to-year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! I have used the live experts in the past. Always polite. thank you
Date published: 2021-02-22
Rated 3 out of 5 by from No military discount I could not apply for a military discount at the end. I googled how to do it along with searching the website and the information said the discount would apply at the end and I was charged $120.
Date published: 2021-02-22
Rated 5 out of 5 by from I can always trust TurboTax I've used TurboTax for the past several years. Having the system remember by previous info and import new data is a real lifesaver.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2627
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use, just have to read the whole page. It is very easy to navigate, as long as I read everything on the page. I enjoy the helpful question marks. Though every year I seem to run into some kind of error. I eventually am able to get it fixed though, usually by clearing and starting all over.
Date published: 2021-02-22
Rated 5 out of 5 by from Great Job My tax expert, Bob, who was assigned to help me. Did an excellent job, and was very tenacious and determined to get me through my problem. Excellent job.
Date published: 2021-02-22
Rated 3 out of 5 by from The process seemed more difficult this year It was going fine until the program prompted me to re-fill information for one form that I had done. After doing so, I discovered it had actually had me duplicate the form. The program did not discover the mistake, though the numbers and amounts were exactly the same. I had to actually backtrack and delete the duplicate form after figuring out what had happened.
Date published: 2021-02-22
Rated 5 out of 5 by from Fast and efficient Turbo tax work really well for me. I am a first time tax filer and it made the process so easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Great! Easy and fast product! Thank you very much for the help!
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use Love using this system. It makes taxes easy and great that so much transfers over from year to year.
Date published: 2021-02-22
Rated 5 out of 5 by from Couldn't be easier! This is the 7th year I've used TurboTax. Every year it seems to get easier and they transfer all previous information from year-to-year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is great! I have used the live experts in the past. Always polite. thank you
Date published: 2021-02-22
Rated 3 out of 5 by from No military discount I could not apply for a military discount at the end. I googled how to do it along with searching the website and the information said the discount would apply at the end and I was charged $120.
Date published: 2021-02-22
Rated 5 out of 5 by from I can always trust TurboTax I've used TurboTax for the past several years. Having the system remember by previous info and import new data is a real lifesaver.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2627