TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Good but one BIG issue When the "Cost Basis" for a stock sell is $0.00 on my 1099-B, TurboTax did not tell me I should* enter $0.01. I spent hours looking at forums for TurboTax and my brokerage, ApexClearing, before I found a TurboTax person explaining it. (Background: The stock did a reverse split at some point in the year before I sold it) Here is the forum for reference: https://ttlc.intuit.com/community/taxes/discussion/how-to-report-amounts-from-a-1099-misc-box-8-but-it-is-not-from-self-employed-work/00/699918
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax gets the job done They have so many bogus fees along the way. It did get the job done but, at a cost.
Date published: 2023-04-16
Rated 5 out of 5 by from It seemed easy I like that you could start and stop fgrequently and it would pick up right where you left off, and the it would sign you out when you weren't working on it for a peroid of time. i kept things secure but still easy to fill out.
Date published: 2023-04-16
Rated 5 out of 5 by from Have uses Turbo Tax since 2007 It is very easy and quick. Don't have to hassle with real people and wait
Date published: 2023-04-16
Rated 2 out of 5 by from You Suck Bad experince im poor not broke Im disabled And i am a Vet.Hopefully things change
Date published: 2023-04-16
Rated 4 out of 5 by from Pretty easy to use. It still takes all day to do, but it is pretty straightforward. There is language which is difficult to get sometimes.
Date published: 2023-04-16
Rated 4 out of 5 by from Couldn`t do it myself without TurboTax Mostly very user friendly, but the higher education expenses portion is always a challenge. It is not intuitive.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use....... 10 years now and it just simply works and asks all the right questions.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is extremely convenient My favorite tool to use to file my taxes. Thanks intuit for amazing product. It does seem some of the fees went up slightly but these days what has not. Thanks for making filing less painful.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Software is Terrible I've used TurboTax for over a decade, 8 years in a row online, and it was great. Then, I got swindled into getting the Amazon TurboTax software this year and it sucked badly. The software takes forever to load, the font sizes are too small and not adjustable, and the app crashed on me several times during the most important moments! I cannot even save a copy of my taxes because the software freezes up. Garbage.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good but one BIG issue When the "Cost Basis" for a stock sell is $0.00 on my 1099-B, TurboTax did not tell me I should* enter $0.01. I spent hours looking at forums for TurboTax and my brokerage, ApexClearing, before I found a TurboTax person explaining it. (Background: The stock did a reverse split at some point in the year before I sold it) Here is the forum for reference: https://ttlc.intuit.com/community/taxes/discussion/how-to-report-amounts-from-a-1099-misc-box-8-but-it-is-not-from-self-employed-work/00/699918
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax gets the job done They have so many bogus fees along the way. It did get the job done but, at a cost.
Date published: 2023-04-16
Rated 5 out of 5 by from It seemed easy I like that you could start and stop fgrequently and it would pick up right where you left off, and the it would sign you out when you weren't working on it for a peroid of time. i kept things secure but still easy to fill out.
Date published: 2023-04-16
Rated 5 out of 5 by from Have uses Turbo Tax since 2007 It is very easy and quick. Don't have to hassle with real people and wait
Date published: 2023-04-16
Rated 2 out of 5 by from You Suck Bad experince im poor not broke Im disabled And i am a Vet.Hopefully things change
Date published: 2023-04-16
Rated 4 out of 5 by from Pretty easy to use. It still takes all day to do, but it is pretty straightforward. There is language which is difficult to get sometimes.
Date published: 2023-04-16
Rated 4 out of 5 by from Couldn`t do it myself without TurboTax Mostly very user friendly, but the higher education expenses portion is always a challenge. It is not intuitive.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use....... 10 years now and it just simply works and asks all the right questions.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is extremely convenient My favorite tool to use to file my taxes. Thanks intuit for amazing product. It does seem some of the fees went up slightly but these days what has not. Thanks for making filing less painful.
Date published: 2023-04-16
Rated 1 out of 5 by from TurboTax Software is Terrible I've used TurboTax for over a decade, 8 years in a row online, and it was great. Then, I got swindled into getting the Amazon TurboTax software this year and it sucked badly. The software takes forever to load, the font sizes are too small and not adjustable, and the app crashed on me several times during the most important moments! I cannot even save a copy of my taxes because the software freezes up. Garbage.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2625