TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mybell Michelle from
TurboTax is Easy to Use!
I have not filed my own taxes in years but using turbotax and the way it walks you through everything was super easy. I feel confident that we were given all the tax deductions we qualified for!
Date published: 2021-02-22
Rated 4 out of 5 by
ACK2021 from
Another Stressless filing year with TurboTax
I am glad TurboTax has the independent contractor software. As a DoorDasher I knew that I could deduct certain things and TurboTax makes it easy and stress-free with their point-by-point selections and questions.
Date published: 2021-02-22
Rated 5 out of 5 by
ashsall from
Super easy to use!
I was always nervous to start filing my taxes on my own post college several years ago. I started with TurboTax and haven't looked back since! Very user friendly and I am confident completing on my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by
brandieh38 from
turbo tax is so awesome and so helpful
I will never use any other tax place. THANK YOUY TURBO TAX
Date published: 2021-02-22
Rated 1 out of 5 by
ExasperatedInAlabama from
TurboTax Has Gone Downhill
The "Live Chat" would have been a 33 minute wait. The "ask the expert" was available in a little over 2 weeks. It was extremely difficult to enter the W-2 form numerous times for no apparent reason. Even the tiny interest payment on a savings account was a major hassle.
Date published: 2021-02-22
Rated 3 out of 5 by
BrianFERR from
Very pricey now and not easy to use
Took me about 2 hours to figure out issues on the investment part of it with the buying and selling end. Had to manual adjust losses under .50 to and empty box. this should be automatic. I also had issues with the state end of it and will just have to file by paper since it wouldn't let me proceed this is what i needed to fix and it would not allow me and could not find it anywhere "Sale or Exchange of Property Acquired Prior to June 1, 1971". this was slightly cheaper then having my typical guy do it but he files by paper and I still have not received last years due to the pandemic, so I went this route this year. Lesson learned
Date published: 2021-02-22
Rated 5 out of 5 by
Mzyaya06 from
Super Easy and straightforward
Agents were very helpful. I got through my taxes quick and easy.
Date published: 2021-02-22
Rated 5 out of 5 by
irv915 from
awesome
very understanding and helpful, love it and will keep using every year
Date published: 2021-02-22
Rated 5 out of 5 by
koopkil from
Amazing! I have used them for 5 years!
5 Years later and I will never use another option to file! Thank you TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by
RFJF from
Turbo tax is excellent!
I have used Turbo Tax for years and will continue to use them.
All TurboTax® Offerings Reviews - Page 2621
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Mybell Michelle from
TurboTax is Easy to Use!
I have not filed my own taxes in years but using turbotax and the way it walks you through everything was super easy. I feel confident that we were given all the tax deductions we qualified for!
Date published: 2021-02-22
Rated 4 out of 5 by
ACK2021 from
Another Stressless filing year with TurboTax
I am glad TurboTax has the independent contractor software. As a DoorDasher I knew that I could deduct certain things and TurboTax makes it easy and stress-free with their point-by-point selections and questions.
Date published: 2021-02-22
Rated 5 out of 5 by
ashsall from
Super easy to use!
I was always nervous to start filing my taxes on my own post college several years ago. I started with TurboTax and haven't looked back since! Very user friendly and I am confident completing on my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by
brandieh38 from
turbo tax is so awesome and so helpful
I will never use any other tax place. THANK YOUY TURBO TAX
Date published: 2021-02-22
Rated 1 out of 5 by
ExasperatedInAlabama from
TurboTax Has Gone Downhill
The "Live Chat" would have been a 33 minute wait. The "ask the expert" was available in a little over 2 weeks. It was extremely difficult to enter the W-2 form numerous times for no apparent reason. Even the tiny interest payment on a savings account was a major hassle.
Date published: 2021-02-22
Rated 3 out of 5 by
BrianFERR from
Very pricey now and not easy to use
Took me about 2 hours to figure out issues on the investment part of it with the buying and selling end. Had to manual adjust losses under .50 to and empty box. this should be automatic. I also had issues with the state end of it and will just have to file by paper since it wouldn't let me proceed this is what i needed to fix and it would not allow me and could not find it anywhere "Sale or Exchange of Property Acquired Prior to June 1, 1971". this was slightly cheaper then having my typical guy do it but he files by paper and I still have not received last years due to the pandemic, so I went this route this year. Lesson learned
Date published: 2021-02-22
Rated 5 out of 5 by
Mzyaya06 from
Super Easy and straightforward
Agents were very helpful. I got through my taxes quick and easy.
Date published: 2021-02-22
Rated 5 out of 5 by
irv915 from
awesome
very understanding and helpful, love it and will keep using every year
Date published: 2021-02-22
Rated 5 out of 5 by
koopkil from
Amazing! I have used them for 5 years!
5 Years later and I will never use another option to file! Thank you TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by
RFJF from
Turbo tax is excellent!
I have used Turbo Tax for years and will continue to use them.
All TurboTax® Offerings Reviews - Page 2621
Date published: 2021-02-22