TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy to Use! I have not filed my own taxes in years but using turbotax and the way it walks you through everything was super easy. I feel confident that we were given all the tax deductions we qualified for!
Date published: 2021-02-22
Rated 4 out of 5 by from Another Stressless filing year with TurboTax I am glad TurboTax has the independent contractor software. As a DoorDasher I knew that I could deduct certain things and TurboTax makes it easy and stress-free with their point-by-point selections and questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use! I was always nervous to start filing my taxes on my own post college several years ago. I started with TurboTax and haven't looked back since! Very user friendly and I am confident completing on my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is so awesome and so helpful I will never use any other tax place. THANK YOUY TURBO TAX
Date published: 2021-02-22
Rated 1 out of 5 by from TurboTax Has Gone Downhill The "Live Chat" would have been a 33 minute wait. The "ask the expert" was available in a little over 2 weeks. It was extremely difficult to enter the W-2 form numerous times for no apparent reason. Even the tiny interest payment on a savings account was a major hassle.
Date published: 2021-02-22
Rated 3 out of 5 by from Very pricey now and not easy to use Took me about 2 hours to figure out issues on the investment part of it with the buying and selling end. Had to manual adjust losses under .50 to and empty box. this should be automatic. I also had issues with the state end of it and will just have to file by paper since it wouldn't let me proceed this is what i needed to fix and it would not allow me and could not find it anywhere "Sale or Exchange of Property Acquired Prior to June 1, 1971". this was slightly cheaper then having my typical guy do it but he files by paper and I still have not received last years due to the pandemic, so I went this route this year. Lesson learned
Date published: 2021-02-22
Rated 5 out of 5 by from Super Easy and straightforward Agents were very helpful. I got through my taxes quick and easy.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very understanding and helpful, love it and will keep using every year
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing! I have used them for 5 years! 5 Years later and I will never use another option to file! Thank you TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is excellent! I have used Turbo Tax for years and will continue to use them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2621
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy to Use! I have not filed my own taxes in years but using turbotax and the way it walks you through everything was super easy. I feel confident that we were given all the tax deductions we qualified for!
Date published: 2021-02-22
Rated 4 out of 5 by from Another Stressless filing year with TurboTax I am glad TurboTax has the independent contractor software. As a DoorDasher I knew that I could deduct certain things and TurboTax makes it easy and stress-free with their point-by-point selections and questions.
Date published: 2021-02-22
Rated 5 out of 5 by from Super easy to use! I was always nervous to start filing my taxes on my own post college several years ago. I started with TurboTax and haven't looked back since! Very user friendly and I am confident completing on my taxes on my own.
Date published: 2021-02-22
Rated 5 out of 5 by from turbo tax is so awesome and so helpful I will never use any other tax place. THANK YOUY TURBO TAX
Date published: 2021-02-22
Rated 1 out of 5 by from TurboTax Has Gone Downhill The "Live Chat" would have been a 33 minute wait. The "ask the expert" was available in a little over 2 weeks. It was extremely difficult to enter the W-2 form numerous times for no apparent reason. Even the tiny interest payment on a savings account was a major hassle.
Date published: 2021-02-22
Rated 3 out of 5 by from Very pricey now and not easy to use Took me about 2 hours to figure out issues on the investment part of it with the buying and selling end. Had to manual adjust losses under .50 to and empty box. this should be automatic. I also had issues with the state end of it and will just have to file by paper since it wouldn't let me proceed this is what i needed to fix and it would not allow me and could not find it anywhere "Sale or Exchange of Property Acquired Prior to June 1, 1971". this was slightly cheaper then having my typical guy do it but he files by paper and I still have not received last years due to the pandemic, so I went this route this year. Lesson learned
Date published: 2021-02-22
Rated 5 out of 5 by from Super Easy and straightforward Agents were very helpful. I got through my taxes quick and easy.
Date published: 2021-02-22
Rated 5 out of 5 by from awesome very understanding and helpful, love it and will keep using every year
Date published: 2021-02-22
Rated 5 out of 5 by from Amazing! I have used them for 5 years! 5 Years later and I will never use another option to file! Thank you TurboTax!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is excellent! I have used Turbo Tax for years and will continue to use them.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 2621