TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax made it very easy. I spoke with CPA Matt C , CPA for 31 years and he solved my issues. So nice to deal with a human being.
Date published: 2023-01-29
Rated 1 out of 5 by from Never using this again Never using this again it took twice as long than if I would of used the company that I normally use
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax was easy turbo tax was easy, I kept reviewing what I was doing and saved what I already had done.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax did a wonderful this year Great experience wi turbo tax. I had a few different deductions from last year. This year it was easy to add those deductions
Date published: 2023-01-29
Rated 5 out of 5 by from Great Help!! Walked me through the steps. Very nice, I would recommend for sure
Date published: 2023-01-29
Rated 5 out of 5 by from Great great and easy to use at all times very self explanatory
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is perfect for what I do I've been using TurboTax for my personal taxes for years. I withdrew my 401k and started my own business last year. I was sure I'd need to find a CPA and I'm so glad I didn't take on that extra expense. All of my tax returns are in one place and I'm confident with results
Date published: 2023-01-29
Rated 5 out of 5 by from great great assistance, and answers. thankful to those that helped me
Date published: 2023-01-29
Rated 2 out of 5 by from NOT HAPPY THIS YEAR I HAVE BEEN USING TURBO TAX FOR MANY YEARS. THIS YEAR WAS THE ONLY YEAR I WAS NOT HAPPY, I PURCHASED TURBO TAX AND HAD TO RETURN TWO OF THEM DUE TO LICENSE CODE NOT WORKING, I THEN CALLED THE TECH SUPPORT LINE GIVEN TO FIND OUT THEY ARE THIRD PARTY AND WAS NOT GIVEN ANY ASSURANCE THEY WERE CONNECTED TO INTUIT. tHEY WANTED TO REMOTE ENTRY IN TO MY COMPUTER. TECH SERVICE WAS NOT GOOD. i RETURNED IT FOR THE THIRD TIME AND IT WORKED PROPERLY
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is efficient Experts are there to help, however, allowing you the opportunity of independence.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2580
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax made it very easy. I spoke with CPA Matt C , CPA for 31 years and he solved my issues. So nice to deal with a human being.
Date published: 2023-01-29
Rated 1 out of 5 by from Never using this again Never using this again it took twice as long than if I would of used the company that I normally use
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax was easy turbo tax was easy, I kept reviewing what I was doing and saved what I already had done.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax did a wonderful this year Great experience wi turbo tax. I had a few different deductions from last year. This year it was easy to add those deductions
Date published: 2023-01-29
Rated 5 out of 5 by from Great Help!! Walked me through the steps. Very nice, I would recommend for sure
Date published: 2023-01-29
Rated 5 out of 5 by from Great great and easy to use at all times very self explanatory
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is perfect for what I do I've been using TurboTax for my personal taxes for years. I withdrew my 401k and started my own business last year. I was sure I'd need to find a CPA and I'm so glad I didn't take on that extra expense. All of my tax returns are in one place and I'm confident with results
Date published: 2023-01-29
Rated 5 out of 5 by from great great assistance, and answers. thankful to those that helped me
Date published: 2023-01-29
Rated 2 out of 5 by from NOT HAPPY THIS YEAR I HAVE BEEN USING TURBO TAX FOR MANY YEARS. THIS YEAR WAS THE ONLY YEAR I WAS NOT HAPPY, I PURCHASED TURBO TAX AND HAD TO RETURN TWO OF THEM DUE TO LICENSE CODE NOT WORKING, I THEN CALLED THE TECH SUPPORT LINE GIVEN TO FIND OUT THEY ARE THIRD PARTY AND WAS NOT GIVEN ANY ASSURANCE THEY WERE CONNECTED TO INTUIT. tHEY WANTED TO REMOTE ENTRY IN TO MY COMPUTER. TECH SERVICE WAS NOT GOOD. i RETURNED IT FOR THE THIRD TIME AND IT WORKED PROPERLY
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is efficient Experts are there to help, however, allowing you the opportunity of independence.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2580