TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Select all that apply to find reviewers similar to you.
Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
keaton15 from
live support is helpful
i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by
CDP2315 from
TurboTax. Quick and Easy!
TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by
LALELA from
Turbo Tax is easy to use!
Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by
Aarleon from
Easy to use!
Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by
Origwiz from
Great product and people.
TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by
asavenko2 from
Is good, but getting worse
I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
Rated 5 out of 5 by
knightvaped from
nice
review online help great thanks very much nice job
Date published: 2021-02-25
Rated 5 out of 5 by
Keeny22222222222 from
So Helpful!
I was really confused and a turbo tax employee helped me figure everything out and walked me through it all.
Date published: 2021-02-25
Rated 5 out of 5 by
SaraMichelle1022 from
So Easy!
I did this in under an hour! It was easy and great!
Date published: 2021-02-25
Rated 5 out of 5 by
John Hightower from
Best thing since sliced bread
I have never been more pleased with a service than I am with TurboTax, when I needed questions answered that were not on the FAQ, I asked for and received a call from a TurboTax assistant within 3 minutes as well solutions from the app. Have used TurboTax for many years and will continue to do so in the future.
All TurboTax® Offerings Reviews - Page 2567
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
keaton15 from
live support is helpful
i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by
CDP2315 from
TurboTax. Quick and Easy!
TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by
LALELA from
Turbo Tax is easy to use!
Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by
Aarleon from
Easy to use!
Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by
Origwiz from
Great product and people.
TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by
asavenko2 from
Is good, but getting worse
I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
Rated 5 out of 5 by
knightvaped from
nice
review online help great thanks very much nice job
Date published: 2021-02-25
Rated 5 out of 5 by
Keeny22222222222 from
So Helpful!
I was really confused and a turbo tax employee helped me figure everything out and walked me through it all.
Date published: 2021-02-25
Rated 5 out of 5 by
SaraMichelle1022 from
So Easy!
I did this in under an hour! It was easy and great!
Date published: 2021-02-25
Rated 5 out of 5 by
John Hightower from
Best thing since sliced bread
I have never been more pleased with a service than I am with TurboTax, when I needed questions answered that were not on the FAQ, I asked for and received a call from a TurboTax assistant within 3 minutes as well solutions from the app. Have used TurboTax for many years and will continue to do so in the future.
All TurboTax® Offerings Reviews - Page 2567
Date published: 2021-02-25