TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product and people. TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by from Is good, but getting worse I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
Rated 5 out of 5 by from nice review online help great thanks very much nice job
Date published: 2021-02-25
Rated 5 out of 5 by from So Helpful! I was really confused and a turbo tax employee helped me figure everything out and walked me through it all.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy! I did this in under an hour! It was easy and great!
Date published: 2021-02-25
Rated 5 out of 5 by from Best thing since sliced bread I have never been more pleased with a service than I am with TurboTax, when I needed questions answered that were not on the FAQ, I asked for and received a call from a TurboTax assistant within 3 minutes as well solutions from the app. Have used TurboTax for many years and will continue to do so in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2567
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use! Super easy to use and very clear. They try to explain every detail every step of the way.
Date published: 2021-02-25
Rated 5 out of 5 by from Great product and people. TTax is Awesome! The process is very intuitive. Any confusion, quickly and clearly explained. Because of consequences from COVID, explanations for me personally by an expert (live!) were most helpful and professional.
Date published: 2021-02-25
Rated 4 out of 5 by from Is good, but getting worse I am using TurboTax for 4 years. I like its clear user interface and ease of input. However this year, I face several bugs, including described below: https://ttlc.intuit.com/community/taxes/discussion/turbotax-saying-a-w-2c-is-on-the-way/00/1947249 https://ttlc.intuit.com/community/tax-credits-deductions/discussion/turbo-tax-indicates-that-it-detects-that-my-spouse-had-a-lapse-in-health-insurance-coverage-during/00/720712 I also noticed few questions that are not stated clearly and without proper help information/ It feels like software got worse.
Date published: 2021-02-25
Rated 5 out of 5 by from nice review online help great thanks very much nice job
Date published: 2021-02-25
Rated 5 out of 5 by from So Helpful! I was really confused and a turbo tax employee helped me figure everything out and walked me through it all.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy! I did this in under an hour! It was easy and great!
Date published: 2021-02-25
Rated 5 out of 5 by from Best thing since sliced bread I have never been more pleased with a service than I am with TurboTax, when I needed questions answered that were not on the FAQ, I asked for and received a call from a TurboTax assistant within 3 minutes as well solutions from the app. Have used TurboTax for many years and will continue to do so in the future.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 2567