TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
BMorrison from
Very easy to use
They make it very easy to fill and file your taxes. This is the 5th year in a row I have used them. If you have any questions, they have tax experts standing by ready to help.
Date published: 2023-02-01
Rated 5 out of 5 by
CM61 from
Turbo Tax is a great product
Turbo tax has made tax return time much easier with its automation. Either you can do it manually or you can automate it, the choice is yours.
Date published: 2023-02-01
Rated 5 out of 5 by
xyz1988 from
fast and easy
great and easy to use, I have used it for 6 years so far.
Date published: 2023-02-01
Rated 5 out of 5 by
An American Family from
Always a Winner
I have done my taxes through Turbo tax for the past 15 years. It has always easy, comprehensive and accurate. I have told as many people as I can "Save your money! Go to Turbo Tax it is easier than you think."
Date published: 2023-02-01
Rated 5 out of 5 by
ACJ513 from
EASY TO USE
FIRST TIME USING THIS SOFTWARE AND I LIKE IT! VERY EASY TO USE AND VERY HELPFUL.
Date published: 2023-02-01
Rated 5 out of 5 by
sally 40 from
love Turbo Tax
very understanding easy love Turbo Tax I will always use it. Help was always there.
Date published: 2023-02-01
Rated 5 out of 5 by
Wendy Lu from
Fantastic!
I am so glad I FINALLY used TT. It was WAY easier than expected and the live help I got along the way before I spent a penny was very impressive. I especially loved that every specialist listened well and didn't make me repeat things. Even better, they spoke in lay terms. I have already recommended TT to hundreds of others on an expat Facebook page that I follow.
Date published: 2023-02-01
Rated 5 out of 5 by
kota99111 from
awesome
it was great like tony the tiger all day everyday!
Date published: 2023-02-01
Rated 3 out of 5 by
BeeSang from
Frustration
Mobile app skipped around. Saw different options on different days for the same step continuation. It was hard to go back to a page to add information and once there, to navigate back to the most recent page. I just hope no questions got skipped on the mobile version. And it is ridiculous to offer only payment via Apple Pay or by charging $39 to take it out of my refund via the app. I didn’t want to do either and wasted time jumping pages to find a credit card payment option with no success. (The chat-style Help was no help.) I finally opened the browser page for TurboTax and easily found the Pay With Credit Card. And the lack of explanations on the State return items = “throw hands up in the air.” Plus, as usual I’m so frustrated with trying to enter my kid’s college education info correctly (but admittedly could put most of the blame on government convolution).
Date published: 2023-02-01
Rated 5 out of 5 by
SRoman77 from
Turbo Time
Always love doing my own taxes, Turbo Tax makes it Easy Peasy !!!
All TurboTax® Offerings Reviews - Page 2561
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BMorrison from
Very easy to use
They make it very easy to fill and file your taxes. This is the 5th year in a row I have used them. If you have any questions, they have tax experts standing by ready to help.
Date published: 2023-02-01
Rated 5 out of 5 by
CM61 from
Turbo Tax is a great product
Turbo tax has made tax return time much easier with its automation. Either you can do it manually or you can automate it, the choice is yours.
Date published: 2023-02-01
Rated 5 out of 5 by
xyz1988 from
fast and easy
great and easy to use, I have used it for 6 years so far.
Date published: 2023-02-01
Rated 5 out of 5 by
An American Family from
Always a Winner
I have done my taxes through Turbo tax for the past 15 years. It has always easy, comprehensive and accurate. I have told as many people as I can "Save your money! Go to Turbo Tax it is easier than you think."
Date published: 2023-02-01
Rated 5 out of 5 by
ACJ513 from
EASY TO USE
FIRST TIME USING THIS SOFTWARE AND I LIKE IT! VERY EASY TO USE AND VERY HELPFUL.
Date published: 2023-02-01
Rated 5 out of 5 by
sally 40 from
love Turbo Tax
very understanding easy love Turbo Tax I will always use it. Help was always there.
Date published: 2023-02-01
Rated 5 out of 5 by
Wendy Lu from
Fantastic!
I am so glad I FINALLY used TT. It was WAY easier than expected and the live help I got along the way before I spent a penny was very impressive. I especially loved that every specialist listened well and didn't make me repeat things. Even better, they spoke in lay terms. I have already recommended TT to hundreds of others on an expat Facebook page that I follow.
Date published: 2023-02-01
Rated 5 out of 5 by
kota99111 from
awesome
it was great like tony the tiger all day everyday!
Date published: 2023-02-01
Rated 3 out of 5 by
BeeSang from
Frustration
Mobile app skipped around. Saw different options on different days for the same step continuation. It was hard to go back to a page to add information and once there, to navigate back to the most recent page. I just hope no questions got skipped on the mobile version. And it is ridiculous to offer only payment via Apple Pay or by charging $39 to take it out of my refund via the app. I didn’t want to do either and wasted time jumping pages to find a credit card payment option with no success. (The chat-style Help was no help.) I finally opened the browser page for TurboTax and easily found the Pay With Credit Card. And the lack of explanations on the State return items = “throw hands up in the air.” Plus, as usual I’m so frustrated with trying to enter my kid’s college education info correctly (but admittedly could put most of the blame on government convolution).
Date published: 2023-02-01
Rated 5 out of 5 by
SRoman77 from
Turbo Time
Always love doing my own taxes, Turbo Tax makes it Easy Peasy !!!
All TurboTax® Offerings Reviews - Page 2561
Date published: 2023-02-01