TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Over Priced Expensive product for the quality you get. Should be free for what they offer.
Date published: 2023-07-25
Rated 4 out of 5 by from TurboTax is hard Overall Turbotax is easy to use. However, this is my first year having multiple streams of income and with that there's more forms. Not able to get the assistance needed due to the cost was my downfall... hoepfully in the future they have a discount or cheaper price for exsiting cusstomers
Date published: 2023-07-25
Rated 1 out of 5 by from TurboTax is awful They didn't file my returns, and didn't tell me about it until almost 4 months later. When I got on to finish them everything was filled in so it was finished
Date published: 2023-07-25
Rated 4 out of 5 by from Incredible Service! Some questions are a bit tricky to answer, like when the form shows up at the end "Use less than 5 questions" I had to do a google search, when they are unclear. I didn't like that they slipped in a $44 charge if you pay for the convenience factor of using your federal return, but it's a fairly easy process with the additional instructions.
Date published: 2023-07-25
Rated 5 out of 5 by from Turbo Tax is easy and makes filing taxes fun. I LOVE TURBO TAX. The prompts really make filing taxes easy to understand.
Date published: 2023-07-24
Rated 1 out of 5 by from Turbotax are leeches Stop lobbying so we have to use your BS site, get a job
Date published: 2023-07-24
Rated 4 out of 5 by from 2022 Catch Up Used TurboTax for individual tax return that included an extension and was a value added experience. Also used TurboTax for Estate tax return with an extension. The Estate return was not as clearly explained as the individual return and therefore took longer than expected.
Date published: 2023-07-24
Rated 1 out of 5 by from Never Again using Turbo Tax I never received my original return, and after going rounds of being on hold with the IRS, I figured out that my return was filed incorrectly, no thanks to TurboTax checking my return info.
Date published: 2023-07-24
Rated 5 out of 5 by from Ease of use Easy to use. Captures all requirements unlike the other software I used to use.
Date published: 2023-07-24
Rated 5 out of 5 by from Easy and quick to use. I've used turbo tax several years and it's fast and easy. I love they identify problems and you can fix them as you go.
Date published: 2023-07-24
All TurboTax® Offerings Reviews - Page 257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Over Priced Expensive product for the quality you get. Should be free for what they offer.
Date published: 2023-07-25
Rated 4 out of 5 by from TurboTax is hard Overall Turbotax is easy to use. However, this is my first year having multiple streams of income and with that there's more forms. Not able to get the assistance needed due to the cost was my downfall... hoepfully in the future they have a discount or cheaper price for exsiting cusstomers
Date published: 2023-07-25
Rated 1 out of 5 by from TurboTax is awful They didn't file my returns, and didn't tell me about it until almost 4 months later. When I got on to finish them everything was filled in so it was finished
Date published: 2023-07-25
Rated 4 out of 5 by from Incredible Service! Some questions are a bit tricky to answer, like when the form shows up at the end "Use less than 5 questions" I had to do a google search, when they are unclear. I didn't like that they slipped in a $44 charge if you pay for the convenience factor of using your federal return, but it's a fairly easy process with the additional instructions.
Date published: 2023-07-25
Rated 5 out of 5 by from Turbo Tax is easy and makes filing taxes fun. I LOVE TURBO TAX. The prompts really make filing taxes easy to understand.
Date published: 2023-07-24
Rated 1 out of 5 by from Turbotax are leeches Stop lobbying so we have to use your BS site, get a job
Date published: 2023-07-24
Rated 4 out of 5 by from 2022 Catch Up Used TurboTax for individual tax return that included an extension and was a value added experience. Also used TurboTax for Estate tax return with an extension. The Estate return was not as clearly explained as the individual return and therefore took longer than expected.
Date published: 2023-07-24
Rated 1 out of 5 by from Never Again using Turbo Tax I never received my original return, and after going rounds of being on hold with the IRS, I figured out that my return was filed incorrectly, no thanks to TurboTax checking my return info.
Date published: 2023-07-24
Rated 5 out of 5 by from Ease of use Easy to use. Captures all requirements unlike the other software I used to use.
Date published: 2023-07-24
Rated 5 out of 5 by from Easy and quick to use. I've used turbo tax several years and it's fast and easy. I love they identify problems and you can fix them as you go.
Date published: 2023-07-24
All TurboTax® Offerings Reviews - Page 257