TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the best! It was great t my hat Turbo Tax has a live agent to answer my question. Felisha is the Best!
Date published: 2021-02-18
Rated 1 out of 5 by from Will not use this software again Will not use this software again If this can’t fix the glitches in my state return why would I keep using it, I filed everything else is your job
Date published: 2021-02-18
Rated 5 out of 5 by from TT Very simple to use. Offers ample opportunity for expert advice without hammering you over and over again. Asks all of the right questions. Love it!
Date published: 2021-02-18
Rated 5 out of 5 by from easy and quick use it every year - very easy to use and inexpensive
Date published: 2021-02-18
Rated 5 out of 5 by from EASY, FAST AND ACCURATE I am thrilled with TT this year, we went to another tax prep place and they didn't know how to claim my computer as a school expense so we high tailed it out of there and came right home and filed with TT. Thank you for walking me through the process for a fraction of the price of what those "other guys" wanted.
Date published: 2021-02-18
Rated 5 out of 5 by from Slight problem with payment screen This was my first experience with using Turbo Tax to file my taxes online, myself....I was referred by my son who has used it several years. My only problem was, I didn't realize that Turbo Deluxe was a separate $40. fee than the $40. for using state filing option....I thought it was only going to be a total of $40. then when I got to payment screen, it wouldn't let me go back to correct. I tried several times to use your automated assistant, but didn't want to scrap the whole form and start over...so I just paid $80 instead of $40. other than that very pleased with website and ease of use. Thank You.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome! All feature were easy to use. No questions unanswered.
Date published: 2021-02-18
Rated 3 out of 5 by from Did not direct me to print and mail state return Thankfully I have used this before, and I am aware that I can't efile my state return. I am sure that in previous years, it didn't just mention that when I clicked e-file, it did not prompt me at any point to print the forms necessary for mailing, or give me the address to mail it to. I had to dock a star for that for those who aren't familiar and could easily think they are finished when it says the return has been successfully e-filed.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome love it! Its free for Military members. Really easy to navigate
Date published: 2021-02-18
Rated 2 out of 5 by from Good Worked well and ZI dont have any more to add!!!!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2545
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is the best! It was great t my hat Turbo Tax has a live agent to answer my question. Felisha is the Best!
Date published: 2021-02-18
Rated 1 out of 5 by from Will not use this software again Will not use this software again If this can’t fix the glitches in my state return why would I keep using it, I filed everything else is your job
Date published: 2021-02-18
Rated 5 out of 5 by from TT Very simple to use. Offers ample opportunity for expert advice without hammering you over and over again. Asks all of the right questions. Love it!
Date published: 2021-02-18
Rated 5 out of 5 by from easy and quick use it every year - very easy to use and inexpensive
Date published: 2021-02-18
Rated 5 out of 5 by from EASY, FAST AND ACCURATE I am thrilled with TT this year, we went to another tax prep place and they didn't know how to claim my computer as a school expense so we high tailed it out of there and came right home and filed with TT. Thank you for walking me through the process for a fraction of the price of what those "other guys" wanted.
Date published: 2021-02-18
Rated 5 out of 5 by from Slight problem with payment screen This was my first experience with using Turbo Tax to file my taxes online, myself....I was referred by my son who has used it several years. My only problem was, I didn't realize that Turbo Deluxe was a separate $40. fee than the $40. for using state filing option....I thought it was only going to be a total of $40. then when I got to payment screen, it wouldn't let me go back to correct. I tried several times to use your automated assistant, but didn't want to scrap the whole form and start over...so I just paid $80 instead of $40. other than that very pleased with website and ease of use. Thank You.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is Awesome! All feature were easy to use. No questions unanswered.
Date published: 2021-02-18
Rated 3 out of 5 by from Did not direct me to print and mail state return Thankfully I have used this before, and I am aware that I can't efile my state return. I am sure that in previous years, it didn't just mention that when I clicked e-file, it did not prompt me at any point to print the forms necessary for mailing, or give me the address to mail it to. I had to dock a star for that for those who aren't familiar and could easily think they are finished when it says the return has been successfully e-filed.
Date published: 2021-02-18
Rated 5 out of 5 by from awesome love it! Its free for Military members. Really easy to navigate
Date published: 2021-02-18
Rated 2 out of 5 by from Good Worked well and ZI dont have any more to add!!!!!!
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2545