TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from EASY to use! Simply great! Very user friendly. Been using Turbo Tax for years and it seems they get better and add useful tools every year!
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is helpful Filing taxes is confusing, but this makes it easier. It remembers my info from last year and makes it possible to file quickly.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Convenient - Big Time Saver With one exception, the whole process is quick and intuitive.
Date published: 2023-04-16
Rated 1 out of 5 by from TAXES SUCK I was not happy that I was forced to upgrade since I did all the work myself
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax still killing it! TurboTax still killing it! I typically I do my taxes using several different software programs to confirm I maximize my money. This year I used 3 and even with fees, TT worked out to be the best option for me.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY Straightforward for the most part. Maybe a few corners are undusted.
Date published: 2023-04-16
Rated 1 out of 5 by from Honestly, There's Gotta be a Better Way This cost me way too much money. A whole $60 to file a State return? I only used this site because it was easier to navigate than other sites I normally use, but this isn't worth it. With all the time it took me to file my taxes, I could have paid the $120 (and I'm a student) to a human being who would file them manually and make some money. These websites are trash and it's a shame that the U.S functions this way when other countries are so much easier.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent service Simple and easy instructions Just the right amount of help
Date published: 2023-04-16
Rated 5 out of 5 by from TAXES EVERYTHING WAS SOOOO SMOOOTH THANKS WILL RECOMMEND TO ALL
Date published: 2023-04-16
Rated 1 out of 5 by from Every year they still have the same old glitches! Every year I am stuck in the cycle of "reviewing your returns" to the point of no end when trying to efile my business taxes. I eventually just mail my taxes which is sooooo frustrating. I don't even keep stamps anymore, as does most of the country. They also always force me to complete a film industry form though my business has nothing to do with the film industry and this mandates that I check boxes that are not applicable & submit non-existent information, or else it returns me to this endless review loop. Why not just fix your forms when you know it's been an ongoing problem (I've seen the problem listed on their help site, but the only solution is to contact customer service! Good luck with that!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY to use! Simply great! Very user friendly. Been using Turbo Tax for years and it seems they get better and add useful tools every year!
Date published: 2023-04-16
Rated 5 out of 5 by from turbo tax is helpful Filing taxes is confusing, but this makes it easier. It remembers my info from last year and makes it possible to file quickly.
Date published: 2023-04-16
Rated 5 out of 5 by from Very Convenient - Big Time Saver With one exception, the whole process is quick and intuitive.
Date published: 2023-04-16
Rated 1 out of 5 by from TAXES SUCK I was not happy that I was forced to upgrade since I did all the work myself
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax still killing it! TurboTax still killing it! I typically I do my taxes using several different software programs to confirm I maximize my money. This year I used 3 and even with fees, TT worked out to be the best option for me.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY Straightforward for the most part. Maybe a few corners are undusted.
Date published: 2023-04-16
Rated 1 out of 5 by from Honestly, There's Gotta be a Better Way This cost me way too much money. A whole $60 to file a State return? I only used this site because it was easier to navigate than other sites I normally use, but this isn't worth it. With all the time it took me to file my taxes, I could have paid the $120 (and I'm a student) to a human being who would file them manually and make some money. These websites are trash and it's a shame that the U.S functions this way when other countries are so much easier.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent service Simple and easy instructions Just the right amount of help
Date published: 2023-04-16
Rated 5 out of 5 by from TAXES EVERYTHING WAS SOOOO SMOOOTH THANKS WILL RECOMMEND TO ALL
Date published: 2023-04-16
Rated 1 out of 5 by from Every year they still have the same old glitches! Every year I am stuck in the cycle of "reviewing your returns" to the point of no end when trying to efile my business taxes. I eventually just mail my taxes which is sooooo frustrating. I don't even keep stamps anymore, as does most of the country. They also always force me to complete a film industry form though my business has nothing to do with the film industry and this mandates that I check boxes that are not applicable & submit non-existent information, or else it returns me to this endless review loop. Why not just fix your forms when you know it's been an ongoing problem (I've seen the problem listed on their help site, but the only solution is to contact customer service! Good luck with that!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2510