TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easiest way to file! I took advantage of the offer they had for free help during the filing process. Came in handy because I did mess up and it was a quick fix and they even did screen sharing so they could follow along with me. Very helpful
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Amazing Turbo tax live was great, the live expert was very knowledgeable and was able to guide me through all my questions. After doing all my taxes for years it felt great to have someone do them for me.
Date published: 2021-02-26
Rated 3 out of 5 by from E-file problem for 2019 and 2020 tax ears Last year TurboTax placed an entry in my 1040 that caused e-file to be rejected. I filed by mail. This year it was rejected because of a disagreement with the 2019 AGI entry which has now been quadruple checked. Refiling was rejected again. I'm currently on the phone getting nowhere. I also paid $20 to e-file my state return which is also rejected because the IRS rejected.
Date published: 2021-02-26
Rated 5 out of 5 by from Superior tax help I used Turbotax for the last two years. Decided to try a free service, not Turbotax. After using it for almost two hours, I gave up and went back to Turbotax. I'm so glad I did because it was much easier than the "free" service.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is awesome All good. It's easy to use and the online help was helpful.
Date published: 2021-02-26
Rated 4 out of 5 by from Made it easier this year. Thanks Turbo tax Turbo tax made it easier this year. Nice:) Thank you
Date published: 2021-02-26
Rated 5 out of 5 by from turbotax is convenient helpful to understand tax language with "help box" and great with the efile
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent Experience Software was very user-friendly. It walked me through each stage of the process and used language that was easy to understand.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is a excellent service Awesome experience with Turbo Tax will do my taxes next year with Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from Great It’s always great to use and I just had little difficulty this yr but it’s alr tho
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2507
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easiest way to file! I took advantage of the offer they had for free help during the filing process. Came in handy because I did mess up and it was a quick fix and they even did screen sharing so they could follow along with me. Very helpful
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax Amazing Turbo tax live was great, the live expert was very knowledgeable and was able to guide me through all my questions. After doing all my taxes for years it felt great to have someone do them for me.
Date published: 2021-02-26
Rated 3 out of 5 by from E-file problem for 2019 and 2020 tax ears Last year TurboTax placed an entry in my 1040 that caused e-file to be rejected. I filed by mail. This year it was rejected because of a disagreement with the 2019 AGI entry which has now been quadruple checked. Refiling was rejected again. I'm currently on the phone getting nowhere. I also paid $20 to e-file my state return which is also rejected because the IRS rejected.
Date published: 2021-02-26
Rated 5 out of 5 by from Superior tax help I used Turbotax for the last two years. Decided to try a free service, not Turbotax. After using it for almost two hours, I gave up and went back to Turbotax. I'm so glad I did because it was much easier than the "free" service.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is awesome All good. It's easy to use and the online help was helpful.
Date published: 2021-02-26
Rated 4 out of 5 by from Made it easier this year. Thanks Turbo tax Turbo tax made it easier this year. Nice:) Thank you
Date published: 2021-02-26
Rated 5 out of 5 by from turbotax is convenient helpful to understand tax language with "help box" and great with the efile
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent Experience Software was very user-friendly. It walked me through each stage of the process and used language that was easy to understand.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is a excellent service Awesome experience with Turbo Tax will do my taxes next year with Turbo Tax
Date published: 2021-02-26
Rated 5 out of 5 by from Great It’s always great to use and I just had little difficulty this yr but it’s alr tho
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2507