TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo tax is more thorough than HR Block Found a mistake I made when filed. Easy fix. Has many options to look at.
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax is the best everthing was very easy would use every year and would recommend to anyone thinking of using turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from easy to use Used this for a few yrs now. On the whole is fairly easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Great Turbo tax was quick very professional helped find tax breaks
Date published: 2023-02-01
Rated 5 out of 5 by from its the best i have great luck with turbo tax will use it again im sure
Date published: 2023-02-01
Rated 5 out of 5 by from MADE TAXES EASY ! THAT IS FOR SURE I HAVE 2 RENTALS AND FILING FIRST TIME IN 20 YEARS SINGLE. I HAVE NEVER DONE TAXES BEFORE AND WAS TERRIFIED. WELL THIS EASED MY FEAR THE FURTHER I WENT THANK YOU SO MUCH.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use! TurboTax thinks of all the questions. Super awesome! I love the just in case questions because it can catch weird situations you wouldn't have though of.
Date published: 2023-02-01
Rated 5 out of 5 by from Bad policy, wonderful Theodora We have had great results with Turbo Tax over the years, including several years dealiing with sale of home. Last year, Jim processed 1.000 in contributions for a volunteer organization through Paypal. Paypal sent a 1099. The only way we could deal with that was to treat it as Self-employed Income and deduct the expenses he had paid. That was a one-time situation. However, when we tried to go back to the Basic service which usually fits our needs as seniors on fixed income, we kept being treated as Self Employed--with the high fee. Turbo tax should not base this years priced on last year's service. Theodora to the rescue, she spent an hour and a half working with us to deal with this unnecessary charge. She was a model of patience, courtesy, attention to detail and effectiveness. She deserves a raise and a promotion.
Date published: 2023-02-01
Rated 5 out of 5 by from Year 5 with Turbo Tax It’s sooo easy to use . I love turbo tax for life !
Date published: 2023-02-01
Rated 5 out of 5 by from easy to use very easy to use. I have used Turbo Tax for many years with dependents and multiple incomes and has always been easy to use
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2495
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is more thorough than HR Block Found a mistake I made when filed. Easy fix. Has many options to look at.
Date published: 2023-02-01
Rated 5 out of 5 by from turbo tax is the best everthing was very easy would use every year and would recommend to anyone thinking of using turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from easy to use Used this for a few yrs now. On the whole is fairly easy to use.
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is Great Turbo tax was quick very professional helped find tax breaks
Date published: 2023-02-01
Rated 5 out of 5 by from its the best i have great luck with turbo tax will use it again im sure
Date published: 2023-02-01
Rated 5 out of 5 by from MADE TAXES EASY ! THAT IS FOR SURE I HAVE 2 RENTALS AND FILING FIRST TIME IN 20 YEARS SINGLE. I HAVE NEVER DONE TAXES BEFORE AND WAS TERRIFIED. WELL THIS EASED MY FEAR THE FURTHER I WENT THANK YOU SO MUCH.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use! TurboTax thinks of all the questions. Super awesome! I love the just in case questions because it can catch weird situations you wouldn't have though of.
Date published: 2023-02-01
Rated 5 out of 5 by from Bad policy, wonderful Theodora We have had great results with Turbo Tax over the years, including several years dealiing with sale of home. Last year, Jim processed 1.000 in contributions for a volunteer organization through Paypal. Paypal sent a 1099. The only way we could deal with that was to treat it as Self-employed Income and deduct the expenses he had paid. That was a one-time situation. However, when we tried to go back to the Basic service which usually fits our needs as seniors on fixed income, we kept being treated as Self Employed--with the high fee. Turbo tax should not base this years priced on last year's service. Theodora to the rescue, she spent an hour and a half working with us to deal with this unnecessary charge. She was a model of patience, courtesy, attention to detail and effectiveness. She deserves a raise and a promotion.
Date published: 2023-02-01
Rated 5 out of 5 by from Year 5 with Turbo Tax It’s sooo easy to use . I love turbo tax for life !
Date published: 2023-02-01
Rated 5 out of 5 by from easy to use very easy to use. I have used Turbo Tax for many years with dependents and multiple incomes and has always been easy to use
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2495