TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy and very helpful The live experts were fast to respond and helped until I got what I needed
Date published: 2021-02-24
Rated 5 out of 5 by from Great app. It was easy, step by step instructions, gives you time to look uo your documents, easy signing process
Date published: 2021-02-24
Rated 5 out of 5 by from on point was easy to follow, walked you thru on each step, and asked simple questions, first time person using this software could follow without an problems.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy I had a few questions. I was able to chat with an Agent and get the confirmation and information I needed in a timely and professional manner. All instructions were very easy to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Seamless Experience Step by step the process was informative and straight forward. Turbotax keeps you on track.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy! Has been great, easy and only have to worry a bout how long it is until i get refund
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax files smoothly I’ve been using TurboTax for years because it’s inexpensive and easy. If you’re looking for a way to do your taxes without it feeling taxing, this fits the bill!
Date published: 2021-02-24
Rated 5 out of 5 by from Great quality User friendly. Breaks everything down for you. Very thorough.
Date published: 2021-02-24
Rated 2 out of 5 by from Normally Amazing I love using turbo tax, but this year with the new 1099-NEC forms. I ended up having to make a new accouint so it couldn't transfer info that was causing the issues. After making a new account it was smooth sailing again. Guessing there is just a little hitch in the system from the new forms.
Date published: 2021-02-24
Rated 3 out of 5 by from Beware of the extra fees... it's not free. Year after year I would hear that Turbo Tax was the best place to do complete taxes as they were free. When finalizing my taxes, I saw that a " Federal" $40 fee was applied. Aside from the forced $40 deluxe fee.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2492
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was easy and very helpful The live experts were fast to respond and helped until I got what I needed
Date published: 2021-02-24
Rated 5 out of 5 by from Great app. It was easy, step by step instructions, gives you time to look uo your documents, easy signing process
Date published: 2021-02-24
Rated 5 out of 5 by from on point was easy to follow, walked you thru on each step, and asked simple questions, first time person using this software could follow without an problems.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and Easy I had a few questions. I was able to chat with an Agent and get the confirmation and information I needed in a timely and professional manner. All instructions were very easy to follow.
Date published: 2021-02-24
Rated 5 out of 5 by from Seamless Experience Step by step the process was informative and straight forward. Turbotax keeps you on track.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy! Has been great, easy and only have to worry a bout how long it is until i get refund
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax files smoothly I’ve been using TurboTax for years because it’s inexpensive and easy. If you’re looking for a way to do your taxes without it feeling taxing, this fits the bill!
Date published: 2021-02-24
Rated 5 out of 5 by from Great quality User friendly. Breaks everything down for you. Very thorough.
Date published: 2021-02-24
Rated 2 out of 5 by from Normally Amazing I love using turbo tax, but this year with the new 1099-NEC forms. I ended up having to make a new accouint so it couldn't transfer info that was causing the issues. After making a new account it was smooth sailing again. Guessing there is just a little hitch in the system from the new forms.
Date published: 2021-02-24
Rated 3 out of 5 by from Beware of the extra fees... it's not free. Year after year I would hear that Turbo Tax was the best place to do complete taxes as they were free. When finalizing my taxes, I saw that a " Federal" $40 fee was applied. Aside from the forced $40 deluxe fee.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2492