TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Fuzzy456 from
Easy to input
PROS: Easy to navigate menus Takes you through step by step Keeps all your records and past tax filings online Does both State and Federal taxes Free help based on AI Help section (not a live person) CONS: Some of the tax categories need better explanation (had to use Google to get further explanation) A little expensive with discount $70 federal and $40 state filing Extra $50 for MAX protection and Tax Advisor Had problems importing my tax information because my password from Schwab included a special character (-,+, /, <,>,:) Several times I had to restate my question in the help section until I got the right answer
Date published: 2021-02-24
Rated 5 out of 5 by
cmcm89 from
easy
Simple and fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by
SoloMc from
Great, Easy to work with
Easy to understand. Anyone could do it by themselves.
Date published: 2021-02-24
Rated 5 out of 5 by
dominic123 from
good
great stuff awesome and easy.................................................................................
Date published: 2021-02-24
Rated 5 out of 5 by
Croban from
Turbo Tax is wonderful and their CPAs are the best
Michael my cpa was great. He made everything so simple and carefree.
Date published: 2021-02-24
Rated 2 out of 5 by
socker77 from
Easy to add info; difficult to change pricing
I have used TurboTax over the last several years and I always think that I should have the simplest return. But it always jumps up to the Deluxe pricing. Furthermore, I clicked through all the options but didn't find an easy way to change the filing options for my state return. It was an additional $40 for no reason other than I couldn't unclick it. I think this will be the last year that I do it through Turbotax.
Date published: 2021-02-24
Rated 5 out of 5 by
Mo5643 from
Turbo tax is very easy to use and awesome
I had a phone call with Toboris and he helped me resolve my issues right away.
Date published: 2021-02-24
Rated 5 out of 5 by
Princess2021 from
LOVE using TURBO TAX!!
I love that Turbo Tax will automatically fill in the necessary info from the previous year. Saves a lot of typing. Each step, each question is easy to understand or there is an easily understood explanation just a click away.
Date published: 2021-02-24
Rated 5 out of 5 by
BRENLEEMOM from
TURBOTAX WAS EASY AND QUICK
TURBO TAX WAS SO GREAT ,EASY TO UNDERSTAND AND QUICK
Date published: 2021-02-24
Rated 5 out of 5 by
null from
Excellent IRS Tax Filing thru Turbotax
Turbotax provide step by step guidance in formulating the IRS Tax Return
All TurboTax® Offerings Reviews - Page 2485
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
Fuzzy456 from
Easy to input
PROS: Easy to navigate menus Takes you through step by step Keeps all your records and past tax filings online Does both State and Federal taxes Free help based on AI Help section (not a live person) CONS: Some of the tax categories need better explanation (had to use Google to get further explanation) A little expensive with discount $70 federal and $40 state filing Extra $50 for MAX protection and Tax Advisor Had problems importing my tax information because my password from Schwab included a special character (-,+, /, <,>,:) Several times I had to restate my question in the help section until I got the right answer
Date published: 2021-02-24
Rated 5 out of 5 by
cmcm89 from
easy
Simple and fast!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by
SoloMc from
Great, Easy to work with
Easy to understand. Anyone could do it by themselves.
Date published: 2021-02-24
Rated 5 out of 5 by
dominic123 from
good
great stuff awesome and easy.................................................................................
Date published: 2021-02-24
Rated 5 out of 5 by
Croban from
Turbo Tax is wonderful and their CPAs are the best
Michael my cpa was great. He made everything so simple and carefree.
Date published: 2021-02-24
Rated 2 out of 5 by
socker77 from
Easy to add info; difficult to change pricing
I have used TurboTax over the last several years and I always think that I should have the simplest return. But it always jumps up to the Deluxe pricing. Furthermore, I clicked through all the options but didn't find an easy way to change the filing options for my state return. It was an additional $40 for no reason other than I couldn't unclick it. I think this will be the last year that I do it through Turbotax.
Date published: 2021-02-24
Rated 5 out of 5 by
Mo5643 from
Turbo tax is very easy to use and awesome
I had a phone call with Toboris and he helped me resolve my issues right away.
Date published: 2021-02-24
Rated 5 out of 5 by
Princess2021 from
LOVE using TURBO TAX!!
I love that Turbo Tax will automatically fill in the necessary info from the previous year. Saves a lot of typing. Each step, each question is easy to understand or there is an easily understood explanation just a click away.
Date published: 2021-02-24
Rated 5 out of 5 by
BRENLEEMOM from
TURBOTAX WAS EASY AND QUICK
TURBO TAX WAS SO GREAT ,EASY TO UNDERSTAND AND QUICK
Date published: 2021-02-24
Rated 5 out of 5 by
null from
Excellent IRS Tax Filing thru Turbotax
Turbotax provide step by step guidance in formulating the IRS Tax Return
All TurboTax® Offerings Reviews - Page 2485
Date published: 2021-02-24