TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love Turbo Tax Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by from !st time using turbotax. This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by from Not so awesome While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by from 3rd year in a row excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is my go to for taxes I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
Date published: 2023-01-26
Rated 5 out of 5 by from Easy fast way to file I Love it. Have been filing with turbo tax for a couple of years now and I love the quick and easy way to file. Great experience Thank you.
Date published: 2023-01-26
Rated 5 out of 5 by from another year, another tax return Ive had some problems with the IRS but never with turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy as pie! This year I was adding a dependent and I was nervous about it. Was it going to be difficult? Will I be able to figure it out? TurboTax tax laid all those questions to rest. I was easily able to add my dependent and get the best return possible.
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is easy its great and i use it every year for the past 8 years
Date published: 2023-01-26
Rated 5 out of 5 by from Used it every year since I started working Been using TurboTax for a long time. Turbotax gets easier to use every year.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Makes it simple and fun! Its so easy to do on your own anyone can do it!
Date published: 2023-01-26
Rated 4 out of 5 by from !st time using turbotax. This was the first year I filed my taxes through turbotax. It was a little confusing i the beginning but once I got started it walked me through it step by step with no issues. I loved it and will use it again next year. It saved me alot of money in filing fee from previous filer. Thanks turbo ta
Date published: 2023-01-26
Rated 2 out of 5 by from Not so awesome While I like the ease of using Turbo Tax and all of the 'assistance' this software tries to provide, it's becoming absolute CRAP that the fees are becoming RIDICULOUS. I understand it is a business so they have to make money somehow, BUT making patrons purchase the 'max' and then charging additional fees is really making me upset. It is getting out of hand, which is sad because I enjoy turbo tax and the ease of use it provides. I'm afraid if more fees are going to be attached, and I'm going to have to pay outrageous fees for programs I'm using ONE TIME A YEAR, I will be forced to find other tax solutions. Inflation is ridiculous and this is something that many Americans rely on because unlike the 1%, and more than likely the people who run turbo tax, we aren't trust fund babies. So, at some point, have a heart, and start decreasing the fees and the 'required purchases' people have to make to use this software. Why not make it a flat fee for everyone? JFC.
Date published: 2023-01-26
Rated 5 out of 5 by from 3rd year in a row excellent and fast self service i love the option to get expert advice if needed.
Date published: 2023-01-26
Rated 5 out of 5 by from Turbo Tax is my go to for taxes I have been a Turbo tax customer for many many years...Our taxes are always done right!!!
Date published: 2023-01-26
Rated 5 out of 5 by from Easy fast way to file I Love it. Have been filing with turbo tax for a couple of years now and I love the quick and easy way to file. Great experience Thank you.
Date published: 2023-01-26
Rated 5 out of 5 by from another year, another tax return Ive had some problems with the IRS but never with turbo tax.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy as pie! This year I was adding a dependent and I was nervous about it. Was it going to be difficult? Will I be able to figure it out? TurboTax tax laid all those questions to rest. I was easily able to add my dependent and get the best return possible.
Date published: 2023-01-26
Rated 5 out of 5 by from turbo tax is easy its great and i use it every year for the past 8 years
Date published: 2023-01-26
Rated 5 out of 5 by from Used it every year since I started working Been using TurboTax for a long time. Turbotax gets easier to use every year.
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2464