TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Good repeat option Kept asking the same questions, as it didn't seem to capture info given.
Date published: 2021-02-20
Rated 3 out of 5 by from Constant Upselling I believe I was charged an extra $45 that was not clearly indicated in the process for Premium Services. Although I appreciate the convenience of this program, the constant upsell is distracting, annoying, and not necessarily easy to recognize for this already inconvenient yearly task.
Date published: 2021-02-20
Rated 5 out of 5 by from dab I have always used a CPA to do my tax returns for years. This year I decided to go with Turbo tax as I noticed my daughter would always use Turbo tax. I was impressed with how user friendly it was and how the software was able to capture and guide you through all the deductions. I will continue to use this service every year. Highly recommend!
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Turbo Tax is easy to use and with prompts for unsure questions really helps. I like the way it monitors refund along the way.
Date published: 2021-02-20
Rated 5 out of 5 by from It's so easy and saves me hundreds of dollars. My taxes are pretty simple, since I have a fixed retired income, so paying a CPA to do them for hundreds of dollars is silly.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax-A+++ Been using Turbo Tax for 9 years now. Any question I have, has been answered easily by their prompts, or Live Chat.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple and Accurate Been using TurboTax for several years now and even after having a baby and buying a home, it's still the most convenient and cheapest way to get taxes done!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome It's easy and you have all the help you need right here.
Date published: 2021-02-20
Rated 5 out of 5 by from Thank God for Turbo Tax I was so lost and confused and they helped step by step so I could breathe . Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Sauce! TurboTax is very easy and understandable. A great resource indeed!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2426
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good repeat option Kept asking the same questions, as it didn't seem to capture info given.
Date published: 2021-02-20
Rated 3 out of 5 by from Constant Upselling I believe I was charged an extra $45 that was not clearly indicated in the process for Premium Services. Although I appreciate the convenience of this program, the constant upsell is distracting, annoying, and not necessarily easy to recognize for this already inconvenient yearly task.
Date published: 2021-02-20
Rated 5 out of 5 by from dab I have always used a CPA to do my tax returns for years. This year I decided to go with Turbo tax as I noticed my daughter would always use Turbo tax. I was impressed with how user friendly it was and how the software was able to capture and guide you through all the deductions. I will continue to use this service every year. Highly recommend!
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE Turbo Tax is easy to use and with prompts for unsure questions really helps. I like the way it monitors refund along the way.
Date published: 2021-02-20
Rated 5 out of 5 by from It's so easy and saves me hundreds of dollars. My taxes are pretty simple, since I have a fixed retired income, so paying a CPA to do them for hundreds of dollars is silly.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax-A+++ Been using Turbo Tax for 9 years now. Any question I have, has been answered easily by their prompts, or Live Chat.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple and Accurate Been using TurboTax for several years now and even after having a baby and buying a home, it's still the most convenient and cheapest way to get taxes done!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome It's easy and you have all the help you need right here.
Date published: 2021-02-20
Rated 5 out of 5 by from Thank God for Turbo Tax I was so lost and confused and they helped step by step so I could breathe . Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Sauce! TurboTax is very easy and understandable. A great resource indeed!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2426