TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
AW_Johnson from
Turbo Tax, Simple as 1,2,3!
My experience for the last 4 years has been great! Very simple and straight forward. Any questions I have, I can click the question mark for more info. I love it!
Date published: 2023-01-23
Rated 5 out of 5 by
null from
Easy Peasy
It was simple to file my taxes with Turbotax. Only took me like 10 mins.
Date published: 2023-01-23
Rated 4 out of 5 by
Gustina93 from
TurboTax Quick and Easy!
I've done my taxes from 2022 and 2023, both experiences are great also the different options to help fill out taxes and submit them as e-file made the experience better.
Date published: 2023-01-23
Rated 3 out of 5 by
Lia B from
Easy to use, but still predatory
Super helpful wizard to get your taxes filed quickly (45 mins or less), BUT the constant pop-ups to try to upgrade are irritating. AND don't be fooled - $39 to use deluxe to file your federal doesn't include the additional $39 they'll charge you to file your state taxes or the $39 to pay using your refund ($119 total). This needs to be clearer in the wizard (cost to file should be shown next to the progress), not shown halfway through the acknowledgements and after you've already entered all your bank info. If you want to do it this way, there should be an easy way to change your plan on this screen.
Date published: 2023-01-23
Rated 5 out of 5 by
Evonne35876 from
Quick and Painless
It was great I was able to take my time in the privacy of my own home and not have to pay someone else to do it for me that might rip me off. It was quick and easier than I thought.
Date published: 2023-01-23
Rated 5 out of 5 by
KenShannon from
Turbo Tax is the best!!!!!
Turbo Tax is the Best!!!! I love being able to do my own taxes to ensure everything is just right. No one will take care more about YOUR taxes than YOU! And turbo tax gives you that ability!!!
Date published: 2023-01-23
Rated 5 out of 5 by
Bostonteaparty88 from
Good Stuff!
Turbotax was very quick and efficient. Easy to use!
Date published: 2023-01-23
Rated 5 out of 5 by
CDeatherage77 from
Turbo Tax is a great!
It is really easy to file with Turbo Tax. I would recommend using Turbo Tax to friends & family.
Date published: 2023-01-23
Rated 5 out of 5 by
irishrose70 from
Awesome!
Easy with the help of kind, knowledgeable experts!
Date published: 2023-01-23
Rated 5 out of 5 by
MissMarcieD from
Turbo Tax is AMAZING!!
I’ve been using turbo tax these last years and I’ve had a great experience every time
All TurboTax® Offerings Reviews - Page 2394
Date published: 2023-01-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
AW_Johnson from
Turbo Tax, Simple as 1,2,3!
My experience for the last 4 years has been great! Very simple and straight forward. Any questions I have, I can click the question mark for more info. I love it!
Date published: 2023-01-23
Rated 5 out of 5 by
null from
Easy Peasy
It was simple to file my taxes with Turbotax. Only took me like 10 mins.
Date published: 2023-01-23
Rated 4 out of 5 by
Gustina93 from
TurboTax Quick and Easy!
I've done my taxes from 2022 and 2023, both experiences are great also the different options to help fill out taxes and submit them as e-file made the experience better.
Date published: 2023-01-23
Rated 3 out of 5 by
Lia B from
Easy to use, but still predatory
Super helpful wizard to get your taxes filed quickly (45 mins or less), BUT the constant pop-ups to try to upgrade are irritating. AND don't be fooled - $39 to use deluxe to file your federal doesn't include the additional $39 they'll charge you to file your state taxes or the $39 to pay using your refund ($119 total). This needs to be clearer in the wizard (cost to file should be shown next to the progress), not shown halfway through the acknowledgements and after you've already entered all your bank info. If you want to do it this way, there should be an easy way to change your plan on this screen.
Date published: 2023-01-23
Rated 5 out of 5 by
Evonne35876 from
Quick and Painless
It was great I was able to take my time in the privacy of my own home and not have to pay someone else to do it for me that might rip me off. It was quick and easier than I thought.
Date published: 2023-01-23
Rated 5 out of 5 by
KenShannon from
Turbo Tax is the best!!!!!
Turbo Tax is the Best!!!! I love being able to do my own taxes to ensure everything is just right. No one will take care more about YOUR taxes than YOU! And turbo tax gives you that ability!!!
Date published: 2023-01-23
Rated 5 out of 5 by
Bostonteaparty88 from
Good Stuff!
Turbotax was very quick and efficient. Easy to use!
Date published: 2023-01-23
Rated 5 out of 5 by
CDeatherage77 from
Turbo Tax is a great!
It is really easy to file with Turbo Tax. I would recommend using Turbo Tax to friends & family.
Date published: 2023-01-23
Rated 5 out of 5 by
irishrose70 from
Awesome!
Easy with the help of kind, knowledgeable experts!
Date published: 2023-01-23
Rated 5 out of 5 by
MissMarcieD from
Turbo Tax is AMAZING!!
I’ve been using turbo tax these last years and I’ve had a great experience every time
All TurboTax® Offerings Reviews - Page 2394
Date published: 2023-01-23