TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good Program Deceptive $40.00 Charge To utilize the sale of Turbo tax through a refund seems to add an extra $40.00 not well documented. On top of that they then remove the preloaded credit card information so that payment is less convenient. This is not transparent.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax ever year. It is fast, convenient, and accurate. Turbo Tax safes me time, money and a lot of problems.
Date published: 2021-02-19
Rated 1 out of 5 by from Paid for Advanced features that didn't help, TurboTax couldn't e-file for an unclear reason. I paid for Live tax help, and they could not help me either. When I asked to be refunded for the live service, I was told that's not possible. I tried contacting support and was given a pre-recorded message saying they're sorry they missed me then disconnected the call.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast and easy I’ve been using turbo tax for 8 years now . And it’s very convenient and easy . Doesn’t take me more than 45 min to complete my taxes information. Being a single mother takes a lot of your time , so being able to do it online is very convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Always impressed Used Turbo Tax year after year, and highly recommend. Very user friendly, and my returns are easily accessed whenever I want.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Simple! TurboTax's format was very straightforward and the questions were simple. Experts were on hand to handle the couple of questions I had.
Date published: 2021-02-19
Rated 5 out of 5 by from Had a very nice experience Used Turbo Tax for years and still very easy and reliable to use
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax for the Win! TurboTax is awesome, self explanatory and gives you the option to upgrade to other services to protect you just in care you are scared to file on your own. I'm done paying over paying someone crazy dollars amounts for something I can do on my own!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is efficient and fast Great help, efficient, and put together really well!!
Date published: 2021-02-19
Rated 5 out of 5 by from First time using it, won't be my last!! It's was easy and the live tax preparers were great
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2392
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good Program Deceptive $40.00 Charge To utilize the sale of Turbo tax through a refund seems to add an extra $40.00 not well documented. On top of that they then remove the preloaded credit card information so that payment is less convenient. This is not transparent.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax ever year. It is fast, convenient, and accurate. Turbo Tax safes me time, money and a lot of problems.
Date published: 2021-02-19
Rated 1 out of 5 by from Paid for Advanced features that didn't help, TurboTax couldn't e-file for an unclear reason. I paid for Live tax help, and they could not help me either. When I asked to be refunded for the live service, I was told that's not possible. I tried contacting support and was given a pre-recorded message saying they're sorry they missed me then disconnected the call.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast and easy I’ve been using turbo tax for 8 years now . And it’s very convenient and easy . Doesn’t take me more than 45 min to complete my taxes information. Being a single mother takes a lot of your time , so being able to do it online is very convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Always impressed Used Turbo Tax year after year, and highly recommend. Very user friendly, and my returns are easily accessed whenever I want.
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Simple! TurboTax's format was very straightforward and the questions were simple. Experts were on hand to handle the couple of questions I had.
Date published: 2021-02-19
Rated 5 out of 5 by from Had a very nice experience Used Turbo Tax for years and still very easy and reliable to use
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax for the Win! TurboTax is awesome, self explanatory and gives you the option to upgrade to other services to protect you just in care you are scared to file on your own. I'm done paying over paying someone crazy dollars amounts for something I can do on my own!!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is efficient and fast Great help, efficient, and put together really well!!
Date published: 2021-02-19
Rated 5 out of 5 by from First time using it, won't be my last!! It's was easy and the live tax preparers were great
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2392