TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from not as good as last year it did not give me the option to send 1099 to my contractors, this is a big downside. Previous years I was able to do that using Turbo Tax. It also was not as clear as pervious years. Also it forced me to file electronically to the state which I did not want to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is accurate, affordable, and easy to use I've used turbo tax then checked it with a professional, and turbo tax was spot on. When I had questions, I just used the help section to get me through it.
Date published: 2021-02-27
Rated 5 out of 5 by from THIS IS AWESOME!!! IT WAS AWESOME will continue to use in the future!
Date published: 2021-02-27
Rated 3 out of 5 by from Quite disappointed this year Have been a user since the start of MacInTax. This year was the most difficult even tho' my circumstances are quite simple. 1. Asked for info review of 3 1099R forms at least 3 times each. Sometimes holding info, sometimes not. Disconcerting. 2. Told me to input $300 on line 10b for cash contributions; would not accept that or any positive value I tried. Would not finalize return -- went thru this 5+ times trying to submit. Tried a chat; no one for a while; tried again. Tried $0 which it accepted and, of course, reduced my refund as well. These were software issues on your end that were disappointing. 3. MacInTax Deluxe 1996 was my first; will check the market next year.
Date published: 2021-02-27
Rated 4 out of 5 by from Great Service Easy to use, but you have to be well prepared. I like the automatic retrieving of info from last year's return.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is great! I've been using turbotax for years. I've always had a great experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and fast! Great, fast and easy to use! Will always recommend them!
Date published: 2021-02-27
Rated 3 out of 5 by from Navigation Improvement Needed Within Forms After going back to review some prior screen in a different section, I would like to be able to return to my former advanced screen section and continue without having to re-enter data on multiple screens in order to get back to where I was originally.
Date published: 2021-02-27
Rated 1 out of 5 by from I used to like Turbo Tax now that they charge I hate it. It was so complicated to take the premium upgrade that I dont even know if I got the federal tax file. Hate it hate it hate it
Date published: 2021-02-27
Rated 5 out of 5 by from love turbo tax Turbo tax is Easy to use and quick, highly recommend!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2336
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from not as good as last year it did not give me the option to send 1099 to my contractors, this is a big downside. Previous years I was able to do that using Turbo Tax. It also was not as clear as pervious years. Also it forced me to file electronically to the state which I did not want to do.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is accurate, affordable, and easy to use I've used turbo tax then checked it with a professional, and turbo tax was spot on. When I had questions, I just used the help section to get me through it.
Date published: 2021-02-27
Rated 5 out of 5 by from THIS IS AWESOME!!! IT WAS AWESOME will continue to use in the future!
Date published: 2021-02-27
Rated 3 out of 5 by from Quite disappointed this year Have been a user since the start of MacInTax. This year was the most difficult even tho' my circumstances are quite simple. 1. Asked for info review of 3 1099R forms at least 3 times each. Sometimes holding info, sometimes not. Disconcerting. 2. Told me to input $300 on line 10b for cash contributions; would not accept that or any positive value I tried. Would not finalize return -- went thru this 5+ times trying to submit. Tried a chat; no one for a while; tried again. Tried $0 which it accepted and, of course, reduced my refund as well. These were software issues on your end that were disappointing. 3. MacInTax Deluxe 1996 was my first; will check the market next year.
Date published: 2021-02-27
Rated 4 out of 5 by from Great Service Easy to use, but you have to be well prepared. I like the automatic retrieving of info from last year's return.
Date published: 2021-02-27
Rated 4 out of 5 by from Turbotax is great! I've been using turbotax for years. I've always had a great experience.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy and fast! Great, fast and easy to use! Will always recommend them!
Date published: 2021-02-27
Rated 3 out of 5 by from Navigation Improvement Needed Within Forms After going back to review some prior screen in a different section, I would like to be able to return to my former advanced screen section and continue without having to re-enter data on multiple screens in order to get back to where I was originally.
Date published: 2021-02-27
Rated 1 out of 5 by from I used to like Turbo Tax now that they charge I hate it. It was so complicated to take the premium upgrade that I dont even know if I got the federal tax file. Hate it hate it hate it
Date published: 2021-02-27
Rated 5 out of 5 by from love turbo tax Turbo tax is Easy to use and quick, highly recommend!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2336