TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great this here is a great tool to get your taxes done! oh my goodness i still need more words
Date published: 2023-01-24
Rated 5 out of 5 by from Crazy Eazy Step by step, and if you get stuck live chat or reach out to one of the representatives...crazy easy!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME SOFTWARE TO USE Easy process when need assistance experts are excellent
Date published: 2023-01-24
Rated 5 out of 5 by from First time using Turbo Tax After going to a "Tax Professional" for the last 12 years I finally got frustrated with the service cost and overall experience. We decided to try Turbo Tax this year. Our process for entering all the deductions and information was very detailed and easy to follow. We are going to continue using Turbo Tax for the foreseeable future.
Date published: 2023-01-24
Rated 5 out of 5 by from very fast easy and fast , good price , nice to do at home , very accurate
Date published: 2023-01-24
Rated 5 out of 5 by from Self Employment is Super Simple I have had a lot of experience with Turbo Tax, from using a W-2 to now filing as self employed. Every year, I cringe thinking this will be the year that I do something wrong, but to be honest this is a wonderful asset for me to use. I find that the process is simple, questions are easily answered, and the format is fantastic. Being able to click on "learn more" in sections has really helped me to understand this process, and for that I am incredibly thankful for. I highly recommend!!
Date published: 2023-01-24
Rated 5 out of 5 by from First time using turbo tax 5stars Yolonda is amazing she’s helped me the whole way and I appreciate her being patient with me
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax is awesome , Great service!! This is my second year using turbo taxes
Date published: 2023-01-24
Rated 2 out of 5 by from jdfkleo i didnt even use the live help and still had to pay 169 dollars just to file without them. so much for starting free. but oh well its done simple and easy.
Date published: 2023-01-24
Rated 2 out of 5 by from Not upfront with fees Easy to use but was told it would be $39 in the beginning but at the end was charged $39 for federal, $39 for state and $39 to pay out of my refund. This info needs to be stated upfront.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2333
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from great this here is a great tool to get your taxes done! oh my goodness i still need more words
Date published: 2023-01-24
Rated 5 out of 5 by from Crazy Eazy Step by step, and if you get stuck live chat or reach out to one of the representatives...crazy easy!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by from TURBO TAX IS AWESOME SOFTWARE TO USE Easy process when need assistance experts are excellent
Date published: 2023-01-24
Rated 5 out of 5 by from First time using Turbo Tax After going to a "Tax Professional" for the last 12 years I finally got frustrated with the service cost and overall experience. We decided to try Turbo Tax this year. Our process for entering all the deductions and information was very detailed and easy to follow. We are going to continue using Turbo Tax for the foreseeable future.
Date published: 2023-01-24
Rated 5 out of 5 by from very fast easy and fast , good price , nice to do at home , very accurate
Date published: 2023-01-24
Rated 5 out of 5 by from Self Employment is Super Simple I have had a lot of experience with Turbo Tax, from using a W-2 to now filing as self employed. Every year, I cringe thinking this will be the year that I do something wrong, but to be honest this is a wonderful asset for me to use. I find that the process is simple, questions are easily answered, and the format is fantastic. Being able to click on "learn more" in sections has really helped me to understand this process, and for that I am incredibly thankful for. I highly recommend!!
Date published: 2023-01-24
Rated 5 out of 5 by from First time using turbo tax 5stars Yolonda is amazing she’s helped me the whole way and I appreciate her being patient with me
Date published: 2023-01-24
Rated 5 out of 5 by from turbo tax is awesome , Great service!! This is my second year using turbo taxes
Date published: 2023-01-24
Rated 2 out of 5 by from jdfkleo i didnt even use the live help and still had to pay 169 dollars just to file without them. so much for starting free. but oh well its done simple and easy.
Date published: 2023-01-24
Rated 2 out of 5 by from Not upfront with fees Easy to use but was told it would be $39 in the beginning but at the end was charged $39 for federal, $39 for state and $39 to pay out of my refund. This info needs to be stated upfront.
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2333