TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Alfredosaucer from
great
this here is a great tool to get your taxes done! oh my goodness i still need more words
Date published: 2023-01-24
Rated 5 out of 5 by
ThundaKat77 from
Crazy Eazy
Step by step, and if you get stuck live chat or reach out to one of the representatives...crazy easy!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by
MAXJACKSON from
TURBO TAX IS AWESOME SOFTWARE TO USE
Easy process when need assistance experts are excellent
Date published: 2023-01-24
Rated 5 out of 5 by
MJ3241 from
First time using Turbo Tax
After going to a "Tax Professional" for the last 12 years I finally got frustrated with the service cost and overall experience. We decided to try Turbo Tax this year. Our process for entering all the deductions and information was very detailed and easy to follow. We are going to continue using Turbo Tax for the foreseeable future.
Date published: 2023-01-24
Rated 5 out of 5 by
stratman dave from
very fast
easy and fast , good price , nice to do at home , very accurate
Date published: 2023-01-24
Rated 5 out of 5 by
Happy Healer from
Self Employment is Super Simple
I have had a lot of experience with Turbo Tax, from using a W-2 to now filing as self employed. Every year, I cringe thinking this will be the year that I do something wrong, but to be honest this is a wonderful asset for me to use. I find that the process is simple, questions are easily answered, and the format is fantastic. Being able to click on "learn more" in sections has really helped me to understand this process, and for that I am incredibly thankful for. I highly recommend!!
Date published: 2023-01-24
Rated 5 out of 5 by
Diva216 from
First time using turbo tax 5stars
Yolonda is amazing she’s helped me the whole way and I appreciate her being patient with me
Date published: 2023-01-24
Rated 5 out of 5 by
Tito Goya from
turbo tax is awesome ,
Great service!! This is my second year using turbo taxes
Date published: 2023-01-24
Rated 2 out of 5 by
uujk from
jdfkleo
i didnt even use the live help and still had to pay 169 dollars just to file without them. so much for starting free. but oh well its done simple and easy.
Date published: 2023-01-24
Rated 2 out of 5 by
Kevin007098654311 from
Not upfront with fees
Easy to use but was told it would be $39 in the beginning but at the end was charged $39 for federal, $39 for state and $39 to pay out of my refund. This info needs to be stated upfront.
All TurboTax® Offerings Reviews - Page 2333
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Alfredosaucer from
great
this here is a great tool to get your taxes done! oh my goodness i still need more words
Date published: 2023-01-24
Rated 5 out of 5 by
ThundaKat77 from
Crazy Eazy
Step by step, and if you get stuck live chat or reach out to one of the representatives...crazy easy!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by
MAXJACKSON from
TURBO TAX IS AWESOME SOFTWARE TO USE
Easy process when need assistance experts are excellent
Date published: 2023-01-24
Rated 5 out of 5 by
MJ3241 from
First time using Turbo Tax
After going to a "Tax Professional" for the last 12 years I finally got frustrated with the service cost and overall experience. We decided to try Turbo Tax this year. Our process for entering all the deductions and information was very detailed and easy to follow. We are going to continue using Turbo Tax for the foreseeable future.
Date published: 2023-01-24
Rated 5 out of 5 by
stratman dave from
very fast
easy and fast , good price , nice to do at home , very accurate
Date published: 2023-01-24
Rated 5 out of 5 by
Happy Healer from
Self Employment is Super Simple
I have had a lot of experience with Turbo Tax, from using a W-2 to now filing as self employed. Every year, I cringe thinking this will be the year that I do something wrong, but to be honest this is a wonderful asset for me to use. I find that the process is simple, questions are easily answered, and the format is fantastic. Being able to click on "learn more" in sections has really helped me to understand this process, and for that I am incredibly thankful for. I highly recommend!!
Date published: 2023-01-24
Rated 5 out of 5 by
Diva216 from
First time using turbo tax 5stars
Yolonda is amazing she’s helped me the whole way and I appreciate her being patient with me
Date published: 2023-01-24
Rated 5 out of 5 by
Tito Goya from
turbo tax is awesome ,
Great service!! This is my second year using turbo taxes
Date published: 2023-01-24
Rated 2 out of 5 by
uujk from
jdfkleo
i didnt even use the live help and still had to pay 169 dollars just to file without them. so much for starting free. but oh well its done simple and easy.
Date published: 2023-01-24
Rated 2 out of 5 by
Kevin007098654311 from
Not upfront with fees
Easy to use but was told it would be $39 in the beginning but at the end was charged $39 for federal, $39 for state and $39 to pay out of my refund. This info needs to be stated upfront.
All TurboTax® Offerings Reviews - Page 2333
Date published: 2023-01-24