TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Speed Over Efficiency This company cares about getting things done fast, not accurately. I did my taxes as normal as every year and suddenly they forced me to upgrade to the deluxe package and take a processing fee out. My return went from $527 to $399 just because of the 'fees'. Probably could've been avoided if they didn't clog my page with popup's on "let's see how fast you can file your taxes" but it is what it is, I guess.
Date published: 2023-01-25
Rated 5 out of 5 by from I love TurboTax! TurboTax is easy to use! Everything is pretty much self explanatory.
Date published: 2023-01-25
Rated 5 out of 5 by from Very simple to use Very simple to use. It walks you through very easily.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome I love using turbo tax they are always so helpful in how everything is explained
Date published: 2023-01-25
Rated 5 out of 5 by from Truly the best! Turbo Tax makes it so easy to prepare and file. The free service is such a great help to students.
Date published: 2023-01-25
Rated 5 out of 5 by from convenient, but the advance option could be better Everything went okay except not being able to get the refund advance, all because the only way to get it was through credit karma money spend account- which I could not open because of some identity verification issues (they could not tell me), and they had no desire to try and help me in any other way to provide proof of identity. My girlfriend had a similar issue with credit karma's services that also hindered her from opening an account. So, if I had anything to say it at all- it would be yes, TurboTax is great, but they should definitely expand the options of delivery for the refund advance. Thank You.
Date published: 2023-01-25
Rated 5 out of 5 by from Great! Easy and very helpful. It’s so convenient to use and I’m really thankful for it
Date published: 2023-01-25
Rated 5 out of 5 by from So easy and awesome Super easy step by step get refund done right with turbo tax
Date published: 2023-01-25
Rated 5 out of 5 by from I have enjoyed using Turbo Tax for the last 9 year I like using Turbo Tax for the last 9 years. It is very quick and efficient. The save all mf information from year to year and it takes much less time to do your taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from This my 9th year filing with turbo tax Its so simple and easy to file and i think anyone can do it.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2332
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Speed Over Efficiency This company cares about getting things done fast, not accurately. I did my taxes as normal as every year and suddenly they forced me to upgrade to the deluxe package and take a processing fee out. My return went from $527 to $399 just because of the 'fees'. Probably could've been avoided if they didn't clog my page with popup's on "let's see how fast you can file your taxes" but it is what it is, I guess.
Date published: 2023-01-25
Rated 5 out of 5 by from I love TurboTax! TurboTax is easy to use! Everything is pretty much self explanatory.
Date published: 2023-01-25
Rated 5 out of 5 by from Very simple to use Very simple to use. It walks you through very easily.
Date published: 2023-01-25
Rated 5 out of 5 by from Awesome I love using turbo tax they are always so helpful in how everything is explained
Date published: 2023-01-25
Rated 5 out of 5 by from Truly the best! Turbo Tax makes it so easy to prepare and file. The free service is such a great help to students.
Date published: 2023-01-25
Rated 5 out of 5 by from convenient, but the advance option could be better Everything went okay except not being able to get the refund advance, all because the only way to get it was through credit karma money spend account- which I could not open because of some identity verification issues (they could not tell me), and they had no desire to try and help me in any other way to provide proof of identity. My girlfriend had a similar issue with credit karma's services that also hindered her from opening an account. So, if I had anything to say it at all- it would be yes, TurboTax is great, but they should definitely expand the options of delivery for the refund advance. Thank You.
Date published: 2023-01-25
Rated 5 out of 5 by from Great! Easy and very helpful. It’s so convenient to use and I’m really thankful for it
Date published: 2023-01-25
Rated 5 out of 5 by from So easy and awesome Super easy step by step get refund done right with turbo tax
Date published: 2023-01-25
Rated 5 out of 5 by from I have enjoyed using Turbo Tax for the last 9 year I like using Turbo Tax for the last 9 years. It is very quick and efficient. The save all mf information from year to year and it takes much less time to do your taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from This my 9th year filing with turbo tax Its so simple and easy to file and i think anyone can do it.
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 2332