TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome Great. My experience was great. It was thorough. Rate a 5
Date published: 2021-02-28
Rated 5 out of 5 by from I do appreciate Turbo Tax Another year doing Turbo Tax. I really do appreciate the convenience of filing this way.
Date published: 2021-02-28
Rated 5 out of 5 by from Caused a few rough moments... I have been using Turbo Tax for at least 10 yr now. Last year I had a nice chat with the IRS, since they didn't know what type of pension teachers get, and wanted to overtax us. We got MAX because I am not going through that again! I gave hubby chest pains, because while entering numbers somehow a document got selected--was it a 2110?--and it caused us to OWE the IRS $4600! Thank God, the "instant help" showed me how to delete the mystery form--and knock about $4K off the total that resulted from my error! You guys really need to rig the program so it doesn't let me access forms that don't pertain to me. If it wasn't for Turbo Tax, I don't know how I'd do taxes like I did back in the old days.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple for anyone to use This is my third year using turbo tax and I have to say it gets easier and easeir every year to file my taxes. Thank you guys for being the medium, as a college student I dread paper work and trying to gather every important form needed for one task. Turbo tax has always taken care of me and I will continue to be a returning customer so long as it's easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome My live expert Rodney was awesome and a big help. The experience was great.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Visited with your customer service. Was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Best Tax Experience! Appreciate the help! Definately recommend to my family.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for more than 10 years because of the convenience and support
Date published: 2021-02-28
Rated 1 out of 5 by from Buggy This Year I have used TurboTax online for at least 10 years and TurboTax tools for about 20 years to do my taxes and this year something is definitely wrong with the tool. I had data on my car registration reimbersement info that would not delete and transferred bad data to my state return. I also didn't have a 1099-DIV form and deleted it multiple times but it kept coming back and when I created my state form the 1099-DIV state worksheet required me to fill out where my $0 dividend came from.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE IT I love how it helps explain all of your questions, and give you the right instructions.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2307
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome Great. My experience was great. It was thorough. Rate a 5
Date published: 2021-02-28
Rated 5 out of 5 by from I do appreciate Turbo Tax Another year doing Turbo Tax. I really do appreciate the convenience of filing this way.
Date published: 2021-02-28
Rated 5 out of 5 by from Caused a few rough moments... I have been using Turbo Tax for at least 10 yr now. Last year I had a nice chat with the IRS, since they didn't know what type of pension teachers get, and wanted to overtax us. We got MAX because I am not going through that again! I gave hubby chest pains, because while entering numbers somehow a document got selected--was it a 2110?--and it caused us to OWE the IRS $4600! Thank God, the "instant help" showed me how to delete the mystery form--and knock about $4K off the total that resulted from my error! You guys really need to rig the program so it doesn't let me access forms that don't pertain to me. If it wasn't for Turbo Tax, I don't know how I'd do taxes like I did back in the old days.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple for anyone to use This is my third year using turbo tax and I have to say it gets easier and easeir every year to file my taxes. Thank you guys for being the medium, as a college student I dread paper work and trying to gather every important form needed for one task. Turbo tax has always taken care of me and I will continue to be a returning customer so long as it's easy to use.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is awesome My live expert Rodney was awesome and a big help. The experience was great.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Visited with your customer service. Was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! Best Tax Experience! Appreciate the help! Definately recommend to my family.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use I have used Turbo Tax for more than 10 years because of the convenience and support
Date published: 2021-02-28
Rated 1 out of 5 by from Buggy This Year I have used TurboTax online for at least 10 years and TurboTax tools for about 20 years to do my taxes and this year something is definitely wrong with the tool. I had data on my car registration reimbersement info that would not delete and transferred bad data to my state return. I also didn't have a 1099-DIV form and deleted it multiple times but it kept coming back and when I created my state form the 1099-DIV state worksheet required me to fill out where my $0 dividend came from.
Date published: 2021-02-28
Rated 5 out of 5 by from I LOVE IT I love how it helps explain all of your questions, and give you the right instructions.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2307