TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Great when it works... Everything is very smooth until I went to finalize my taxes and Turbotax refuses to send the 6 digit code to my email. I of course checked the spam folder to find nothing at all. The only way I was actually able to submit everything after spending hours trying was to pay for the Plus service. Advertising a free service but locking actually submitting your taxes behind a pay wall because of "software issues" is not ok.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! It's easy to use. the program walks you thru everything. We have used Turbo Tax for 8 years now and never had a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Best version yet! Turbo tax was easier to use this year than ever. Very complete and I felt covered all areas. Boxes used for more detail helped very much.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Effective Everything was easy to enter and review. The auto-fill features were a definite time-saver and helped make the process easy
Date published: 2021-02-28
Rated 5 out of 5 by from Chat help was awesome JD helped me delete and re-enter the correct form.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy, Fast Easy to use. Wish it was easier to talk to someone. The HELP was helpfull
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is okay It doesn't help that every time my return gets rejected that turbo tax doesn't fix it the first time nor does it detail what went wrong.
Date published: 2021-02-28
Rated 5 out of 5 by from Great service It was fast accurate an confident. Ive reccomended this to family and friends. Its easy to understand. It also has online assistance.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE BEST I always look to use turbo tax. It's so easy, just read follow instructions, ask questions if you don't understand a question and bing bang done. Never have had a problem with my returns while using turbo tax!
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy! Used TurboTax last year and just had to use it again this year!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2306
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Great when it works... Everything is very smooth until I went to finalize my taxes and Turbotax refuses to send the 6 digit code to my email. I of course checked the spam folder to find nothing at all. The only way I was actually able to submit everything after spending hours trying was to pay for the Plus service. Advertising a free service but locking actually submitting your taxes behind a pay wall because of "software issues" is not ok.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! It's easy to use. the program walks you thru everything. We have used Turbo Tax for 8 years now and never had a problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Best version yet! Turbo tax was easier to use this year than ever. Very complete and I felt covered all areas. Boxes used for more detail helped very much.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and Effective Everything was easy to enter and review. The auto-fill features were a definite time-saver and helped make the process easy
Date published: 2021-02-28
Rated 5 out of 5 by from Chat help was awesome JD helped me delete and re-enter the correct form.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy, Fast Easy to use. Wish it was easier to talk to someone. The HELP was helpfull
Date published: 2021-02-28
Rated 3 out of 5 by from Turbotax is okay It doesn't help that every time my return gets rejected that turbo tax doesn't fix it the first time nor does it detail what went wrong.
Date published: 2021-02-28
Rated 5 out of 5 by from Great service It was fast accurate an confident. Ive reccomended this to family and friends. Its easy to understand. It also has online assistance.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE BEST I always look to use turbo tax. It's so easy, just read follow instructions, ask questions if you don't understand a question and bing bang done. Never have had a problem with my returns while using turbo tax!
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy! Used TurboTax last year and just had to use it again this year!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2306