TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Love Turbo Tax! It’s very user friendly. I’ve been using Turbo for almost a decade and am very satisfied.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you for your help! All of the customer service representatives were very friendly and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by from great very helpful information. Easy to understand, fast
Date published: 2023-04-16
Rated 2 out of 5 by from Expensive for basic filing. I've been using them for 8 years and it's nice to have all my tax info in one place but over $150 for what? Not really anything if you're doing a basic filing. Will go elsewhere next year.
Date published: 2023-04-16
Rated 4 out of 5 by from review turbo went well. you helped when i needed it. i didn't get a refund and not sure what changed from last year for me to pay more in federal and state
Date published: 2023-04-16
Rated 4 out of 5 by from Where's Free File option for low income earners? Miss the free e-file option for low income earners.
Date published: 2023-04-16
Rated 5 out of 5 by from Use Turbo Tax every Year I have used Turbo Tax for over a decade to do my taxes. Easy and fast, accurate
Date published: 2023-04-16
Rated 5 out of 5 by from streamlined process Was simple and easy - numbers turned out almost exactly as they did last year when I used a CPA
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 Taxes Great product and easy to navigate. The explanations are detailed and helpful. Even areas with questions are pretty easy to move forward from once I get the explanations.
Date published: 2023-04-16
Rated 1 out of 5 by from There NO way to review filing options selected Once you file federal & state, there's no way to tell which payment options you had selected. In other words, if you wanted to confirm you opted to pay state electronically or not, there's no way to do that.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2306
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax! It’s very user friendly. I’ve been using Turbo for almost a decade and am very satisfied.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you for your help! All of the customer service representatives were very friendly and helpful.
Date published: 2023-04-16
Rated 5 out of 5 by from great very helpful information. Easy to understand, fast
Date published: 2023-04-16
Rated 2 out of 5 by from Expensive for basic filing. I've been using them for 8 years and it's nice to have all my tax info in one place but over $150 for what? Not really anything if you're doing a basic filing. Will go elsewhere next year.
Date published: 2023-04-16
Rated 4 out of 5 by from review turbo went well. you helped when i needed it. i didn't get a refund and not sure what changed from last year for me to pay more in federal and state
Date published: 2023-04-16
Rated 4 out of 5 by from Where's Free File option for low income earners? Miss the free e-file option for low income earners.
Date published: 2023-04-16
Rated 5 out of 5 by from Use Turbo Tax every Year I have used Turbo Tax for over a decade to do my taxes. Easy and fast, accurate
Date published: 2023-04-16
Rated 5 out of 5 by from streamlined process Was simple and easy - numbers turned out almost exactly as they did last year when I used a CPA
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 Taxes Great product and easy to navigate. The explanations are detailed and helpful. Even areas with questions are pretty easy to move forward from once I get the explanations.
Date published: 2023-04-16
Rated 1 out of 5 by from There NO way to review filing options selected Once you file federal & state, there's no way to tell which payment options you had selected. In other words, if you wanted to confirm you opted to pay state electronically or not, there's no way to do that.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2306