TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Turbotax "Free" Turbotax does make the tax process really easy. But I got hit with a paywall saying I needed TurboTax deluxe to file with an HSA. Once I had paid, I was told that I did not need these forms and my tax return went down 400 bucks. Not sure what's really necessary for me and I'm not sure why one extra form costs 80 bucks, but either way I'm left confused and feeling like I didn't get the most out of my return.
Date published: 2021-02-28
Rated 4 out of 5 by from Pretty OK The tax software is pretty straight forward. When you get into more complex tax returns if can be difficult because they don't actually ask you questions on say a k-1 where to locate the item they are looking for.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy-to-use and I love it Kara Texas great they help me out got it done right I use Turbo tax again and again
Date published: 2021-02-28
Rated 5 out of 5 by from I love how it walked me through every step! Easy peasy.. walks you through the process so easily!
Date published: 2021-02-28
Rated 5 out of 5 by from excellant We've used Turbo Tax for years now and wouldn't file our taxes any other way. Our son uses it now as well!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! i will refer all tax payers to use Turbo Tax its free and easy to do it yourself.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy. Very easy this year. Walked through everything step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from I had a great experience with Turbotax I had a great experience, the questionnaire during the data entry / input phase were easy to understand and logical I consulted TurboTax live expert, she was very helpful as well. Cleared few mistakes in the inputs
Date published: 2021-02-28
Rated 4 out of 5 by from easy to use! easy to use but there is some other things that we cant really understand but all in all its good
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Fairly Easy It was the quickest tax preparation I have ever done.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbotax "Free" Turbotax does make the tax process really easy. But I got hit with a paywall saying I needed TurboTax deluxe to file with an HSA. Once I had paid, I was told that I did not need these forms and my tax return went down 400 bucks. Not sure what's really necessary for me and I'm not sure why one extra form costs 80 bucks, but either way I'm left confused and feeling like I didn't get the most out of my return.
Date published: 2021-02-28
Rated 4 out of 5 by from Pretty OK The tax software is pretty straight forward. When you get into more complex tax returns if can be difficult because they don't actually ask you questions on say a k-1 where to locate the item they are looking for.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is easy-to-use and I love it Kara Texas great they help me out got it done right I use Turbo tax again and again
Date published: 2021-02-28
Rated 5 out of 5 by from I love how it walked me through every step! Easy peasy.. walks you through the process so easily!
Date published: 2021-02-28
Rated 5 out of 5 by from excellant We've used Turbo Tax for years now and wouldn't file our taxes any other way. Our son uses it now as well!!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is the way to go! i will refer all tax payers to use Turbo Tax its free and easy to do it yourself.
Date published: 2021-02-28
Rated 5 out of 5 by from Very easy. Very easy this year. Walked through everything step by step.
Date published: 2021-02-28
Rated 5 out of 5 by from I had a great experience with Turbotax I had a great experience, the questionnaire during the data entry / input phase were easy to understand and logical I consulted TurboTax live expert, she was very helpful as well. Cleared few mistakes in the inputs
Date published: 2021-02-28
Rated 4 out of 5 by from easy to use! easy to use but there is some other things that we cant really understand but all in all its good
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Fairly Easy It was the quickest tax preparation I have ever done.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2299