TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Definitely the last time i use turbo tax No matter how many years I use Turbo Tax I run into some sort of errors or issues that the internet has no answer for. And if I want help from turbo tax I have to pay for their expensive services. And depending on how much info you have to report, it forces you to pay for the expensive upgraded services or it will not allow you to file with them. The free version is okay the less info I have to report, but when I have a few more things than usual to report, the program bugs, issues, and extra costs for services start ramping up and I just end up paying for a services that I did not benefit from whatsoever. At this point I don't believe I will ever be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly This is my first time filing my taxes on my own. I appreciated that the software was easy to use and that I had the option of a live rep if I needed one.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Review Simple and easy to follow step by step. You can save and return.
Date published: 2021-02-23
Rated 5 out of 5 by from The Two decades with TurboTax Have been using TurboTax since 1998. Toughest and the mundane tax returns made easy and its awesome, accurate and never let me down.
Date published: 2021-02-23
Rated 5 out of 5 by from Absolutly incrediable tax service. Truly enjoy utilizing Turbo Tax. Have used the fee service and have also used the pay for assistance service. If you have not used Turbo Tax you need to try it. Its really great.
Date published: 2021-02-23
Rated 4 out of 5 by from You’re expensive You’re expensive 40 for this 40 for that then 40 to direct deposit Come on man
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes it easy I knew my state return was messed up. The man who helped me found a code I needed so that I wouldn’t be taxed for something I already paid tax on, my Roth IRA distribution.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX ROCKS It was quick and easy to file my taxes. After such a crazy 2020, I am so happy that this was as easy as it was, finished in 20 minutes!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is outstanding Mostly straightforward, but when I had an issue a customer service representative helped me resolve my issue via chat.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax saved the day I'm from the generation that finds anything done on a computer confusing and complicated. I botched my return form in some way that's still a mystery to me, but the Turbo Tax expert sorted it out, gave me idiot-proof instructions on how to correct the situation, and it all worked like a charm.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2274
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Definitely the last time i use turbo tax No matter how many years I use Turbo Tax I run into some sort of errors or issues that the internet has no answer for. And if I want help from turbo tax I have to pay for their expensive services. And depending on how much info you have to report, it forces you to pay for the expensive upgraded services or it will not allow you to file with them. The free version is okay the less info I have to report, but when I have a few more things than usual to report, the program bugs, issues, and extra costs for services start ramping up and I just end up paying for a services that I did not benefit from whatsoever. At this point I don't believe I will ever be using Turbo Tax again.
Date published: 2021-02-23
Rated 5 out of 5 by from User friendly This is my first time filing my taxes on my own. I appreciated that the software was easy to use and that I had the option of a live rep if I needed one.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax Review Simple and easy to follow step by step. You can save and return.
Date published: 2021-02-23
Rated 5 out of 5 by from The Two decades with TurboTax Have been using TurboTax since 1998. Toughest and the mundane tax returns made easy and its awesome, accurate and never let me down.
Date published: 2021-02-23
Rated 5 out of 5 by from Absolutly incrediable tax service. Truly enjoy utilizing Turbo Tax. Have used the fee service and have also used the pay for assistance service. If you have not used Turbo Tax you need to try it. Its really great.
Date published: 2021-02-23
Rated 4 out of 5 by from You’re expensive You’re expensive 40 for this 40 for that then 40 to direct deposit Come on man
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes it easy I knew my state return was messed up. The man who helped me found a code I needed so that I wouldn’t be taxed for something I already paid tax on, my Roth IRA distribution.
Date published: 2021-02-23
Rated 5 out of 5 by from TURBO TAX ROCKS It was quick and easy to file my taxes. After such a crazy 2020, I am so happy that this was as easy as it was, finished in 20 minutes!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is outstanding Mostly straightforward, but when I had an issue a customer service representative helped me resolve my issue via chat.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax saved the day I'm from the generation that finds anything done on a computer confusing and complicated. I botched my return form in some way that's still a mystery to me, but the Turbo Tax expert sorted it out, gave me idiot-proof instructions on how to correct the situation, and it all worked like a charm.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 2274