TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Gypsies from
great
Olga was a God Send she was very helpful, friendly and precise.
Date published: 2021-02-28
Rated 5 out of 5 by
KGGA from
Pretty easy to use
The on-line forms were easy and straight forward to use.
Date published: 2021-02-28
Rated 5 out of 5 by
emorris80 from
wonderful
easy to use. I had a lot of changes in 2020, and Igor was incredibly helpful. He talked me through any questions I had. I filed my return with my mind at ease about any questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by
Shari57 from
Turbo Tax is professional & awesome
Turbo Tax is helpful with areas that were confusing;They do a good job with security; & are very reliable!
Date published: 2021-02-28
Rated 3 out of 5 by
Joe406503 from
Several Attempts and Costs More
It took me attempts with about 4 different representatives to get my taxes figured out, and I don't have that many complicating factors. We finally figured out the issue, which should have been resolvable by the first agent and not incurred an additional cost to figure out, but it cost $230 to file my taxes: a far cry from the purported "$0 filing" they advertise. I'm not sure if I will use them for my taxes next year, or go back to HR Block, which was less expensive.
Date published: 2021-02-28
Rated 5 out of 5 by
GLC93 from
Turbo Tax is Awesom
Incredibly Easy, Fast and Simple. I get my refund quickly.
Date published: 2021-02-28
Rated 2 out of 5 by
golfon from
Difficult
Not knowing how to delete previous items that don’t apply this year i spent two days and approx. 3hours with live chat.
Date published: 2021-02-28
Rated 5 out of 5 by
Bigarrm from
Very Easy to use!
I was able to complete everything without reaching out. It worked great>
Date published: 2021-02-28
Rated 5 out of 5 by
sarahmarie12 from
easy and fast to use
talking to sade, the live agent was super helpful she tried her best to help me and when we couldnt figure it out she directed me exactly where to go on the irs website and it was easy and quick to find. i use turbo tax every year and will continue to recommend it to my friends and family
Date published: 2021-02-28
Rated 5 out of 5 by
Drew406 from
Great, easy to use
This was a simple process, great to use.I wil use again and recommend to others.
All TurboTax® Offerings Reviews - Page 2271
Date published: 2021-02-28
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Gypsies from
great
Olga was a God Send she was very helpful, friendly and precise.
Date published: 2021-02-28
Rated 5 out of 5 by
KGGA from
Pretty easy to use
The on-line forms were easy and straight forward to use.
Date published: 2021-02-28
Rated 5 out of 5 by
emorris80 from
wonderful
easy to use. I had a lot of changes in 2020, and Igor was incredibly helpful. He talked me through any questions I had. I filed my return with my mind at ease about any questions I had.
Date published: 2021-02-28
Rated 5 out of 5 by
Shari57 from
Turbo Tax is professional & awesome
Turbo Tax is helpful with areas that were confusing;They do a good job with security; & are very reliable!
Date published: 2021-02-28
Rated 3 out of 5 by
Joe406503 from
Several Attempts and Costs More
It took me attempts with about 4 different representatives to get my taxes figured out, and I don't have that many complicating factors. We finally figured out the issue, which should have been resolvable by the first agent and not incurred an additional cost to figure out, but it cost $230 to file my taxes: a far cry from the purported "$0 filing" they advertise. I'm not sure if I will use them for my taxes next year, or go back to HR Block, which was less expensive.
Date published: 2021-02-28
Rated 5 out of 5 by
GLC93 from
Turbo Tax is Awesom
Incredibly Easy, Fast and Simple. I get my refund quickly.
Date published: 2021-02-28
Rated 2 out of 5 by
golfon from
Difficult
Not knowing how to delete previous items that don’t apply this year i spent two days and approx. 3hours with live chat.
Date published: 2021-02-28
Rated 5 out of 5 by
Bigarrm from
Very Easy to use!
I was able to complete everything without reaching out. It worked great>
Date published: 2021-02-28
Rated 5 out of 5 by
sarahmarie12 from
easy and fast to use
talking to sade, the live agent was super helpful she tried her best to help me and when we couldnt figure it out she directed me exactly where to go on the irs website and it was easy and quick to find. i use turbo tax every year and will continue to recommend it to my friends and family
Date published: 2021-02-28
Rated 5 out of 5 by
Drew406 from
Great, easy to use
This was a simple process, great to use.I wil use again and recommend to others.
All TurboTax® Offerings Reviews - Page 2271
Date published: 2021-02-28