TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Online Deluxe Max It was fun to actually do our own taxes. Seems like I know more about us and the way everything works.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and simple Efficient and to the point! Great vehicle for a small business owner to process their taxes!
Date published: 2021-02-27
Rated 4 out of 5 by from I'd like to see a printed copy I'm puzzled about how to get a copy. Felt some frustration, not knowing what to expect.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has been OK so far Aside from the nagging to upgrade to a different service level at every other section this tool fills your tax forms dependably and has some convenient import options. I’ve only had an issue where my E-File was rejected because I’m not in their database yet- I’ve corrected everything and despite knowing I had to mail it in TurboTax took the liberty of defaulting back to E-File immediately after mail in was suggested. A hiccup that will cause a delay since I’ll have to wait until the IRS Rejects my return yet again before I can put it in the snail mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Found it very easy to use Found it very easy to use and it was accurate. For Oregon, it handled the Federal Stimulus payment much better than H&R Block. Also easier than Block to enter estimated taxes paid.
Date published: 2021-02-27
Rated 2 out of 5 by from Convenient but not free Filled out my taxes, everything was great, until the end. I was told I had to upgrade to deluxe instead of the free version because I made some kind of retirement contribution, without letting me file without upgrading. So, after filling out everything already, and not wanting to do it again through something else, I did. And it didn't change anything about my refund, except i now had to pay $80 for the same exact thing. But I was actually charged $86.06 to my card so im assuming I had to pay tax to fill out my taxes. Not so happy about that.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was simple I had a good experiences and it was easy to operated the service.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax This is the only taxing company Ive used. It has always worked.
Date published: 2021-02-27
Rated 5 out of 5 by from great great easy to use and understand very helpful website
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love TurboTax I been using for 14 Years have pleased everyone those year I want recommend something through that saved me a lot of money one day I got letter from IRS for audit if I did not the purchase the Tax Max Attorney help I would would had to pay out a lot of money I sent Attorney Max didn't here anything for awhile then get letter from IRS all request for has been canceled Thank you Turbo Tax
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2261
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Online Deluxe Max It was fun to actually do our own taxes. Seems like I know more about us and the way everything works.
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and simple Efficient and to the point! Great vehicle for a small business owner to process their taxes!
Date published: 2021-02-27
Rated 4 out of 5 by from I'd like to see a printed copy I'm puzzled about how to get a copy. Felt some frustration, not knowing what to expect.
Date published: 2021-02-27
Rated 1 out of 5 by from TurboTax has been OK so far Aside from the nagging to upgrade to a different service level at every other section this tool fills your tax forms dependably and has some convenient import options. I’ve only had an issue where my E-File was rejected because I’m not in their database yet- I’ve corrected everything and despite knowing I had to mail it in TurboTax took the liberty of defaulting back to E-File immediately after mail in was suggested. A hiccup that will cause a delay since I’ll have to wait until the IRS Rejects my return yet again before I can put it in the snail mail.
Date published: 2021-02-27
Rated 5 out of 5 by from Found it very easy to use Found it very easy to use and it was accurate. For Oregon, it handled the Federal Stimulus payment much better than H&R Block. Also easier than Block to enter estimated taxes paid.
Date published: 2021-02-27
Rated 2 out of 5 by from Convenient but not free Filled out my taxes, everything was great, until the end. I was told I had to upgrade to deluxe instead of the free version because I made some kind of retirement contribution, without letting me file without upgrading. So, after filling out everything already, and not wanting to do it again through something else, I did. And it didn't change anything about my refund, except i now had to pay $80 for the same exact thing. But I was actually charged $86.06 to my card so im assuming I had to pay tax to fill out my taxes. Not so happy about that.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was simple I had a good experiences and it was easy to operated the service.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo tax This is the only taxing company Ive used. It has always worked.
Date published: 2021-02-27
Rated 5 out of 5 by from great great easy to use and understand very helpful website
Date published: 2021-02-27
Rated 5 out of 5 by from Love TurboTax I love TurboTax I been using for 14 Years have pleased everyone those year I want recommend something through that saved me a lot of money one day I got letter from IRS for audit if I did not the purchase the Tax Max Attorney help I would would had to pay out a lot of money I sent Attorney Max didn't here anything for awhile then get letter from IRS all request for has been canceled Thank you Turbo Tax
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2261