TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Easy to get done and be done with Its easy. Every year it is easier to file with Turbo Tax. I feel confident that its correct and complete. The only downside is you say $39 to file, thats just federal then you charge to use the refund to cover your cost. Perhaps because I am in the least wealthiest percentage it seems alot to me.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo HELPFUL Christine was Patient, helpful,and solved my problem,Great Job!
Date published: 2023-01-31
Rated 4 out of 5 by from Ms Told me exactly what to do and it was easy to follow instructions
Date published: 2023-01-31
Rated 5 out of 5 by from Best customer service ever Miss Katherine was so patient with me and walked me through my taxes. So polite. Best customer service I had with Turbo Tax by far.
Date published: 2023-01-31
Rated 5 out of 5 by from GREAT SERVICE! had a lot of questions while preparing my taxes and was helped every step of the way!
Date published: 2023-01-31
Rated 5 out of 5 by from LIKE NO OTHER Works like a charm, will always use the old faithful Turbo Tax!
Date published: 2023-01-31
Rated 5 out of 5 by from As always easy and great experience Been using TurboTax for a long, long time. The complexity of my returns has varied during these years and TurboTax has always delivered.
Date published: 2023-01-31
Rated 5 out of 5 by from Been Using For Year, And Never had any problems Very easy to use with no problems and if you need help its all ways there. Outstanding!
Date published: 2023-01-31
Rated 5 out of 5 by from SIMPLE ANS EASY TO USE This is my 1st time using and was recommended by family member that was satisfied with TURBO TAX.....guess we will see
Date published: 2023-01-31
Rated 2 out of 5 by from TurboTax is lacking basic filing requirements Filed my return and was rejected at Federal Level. Reason was the CA Middle Class Tax Relief 1099-MISC. They didn't have this in their system correctly. Trying to contact customer service find out what was going on was next to impossible. They finally fixed their bug a week later. Will use another service next year.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2254
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to get done and be done with Its easy. Every year it is easier to file with Turbo Tax. I feel confident that its correct and complete. The only downside is you say $39 to file, thats just federal then you charge to use the refund to cover your cost. Perhaps because I am in the least wealthiest percentage it seems alot to me.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo HELPFUL Christine was Patient, helpful,and solved my problem,Great Job!
Date published: 2023-01-31
Rated 4 out of 5 by from Ms Told me exactly what to do and it was easy to follow instructions
Date published: 2023-01-31
Rated 5 out of 5 by from Best customer service ever Miss Katherine was so patient with me and walked me through my taxes. So polite. Best customer service I had with Turbo Tax by far.
Date published: 2023-01-31
Rated 5 out of 5 by from GREAT SERVICE! had a lot of questions while preparing my taxes and was helped every step of the way!
Date published: 2023-01-31
Rated 5 out of 5 by from LIKE NO OTHER Works like a charm, will always use the old faithful Turbo Tax!
Date published: 2023-01-31
Rated 5 out of 5 by from As always easy and great experience Been using TurboTax for a long, long time. The complexity of my returns has varied during these years and TurboTax has always delivered.
Date published: 2023-01-31
Rated 5 out of 5 by from Been Using For Year, And Never had any problems Very easy to use with no problems and if you need help its all ways there. Outstanding!
Date published: 2023-01-31
Rated 5 out of 5 by from SIMPLE ANS EASY TO USE This is my 1st time using and was recommended by family member that was satisfied with TURBO TAX.....guess we will see
Date published: 2023-01-31
Rated 2 out of 5 by from TurboTax is lacking basic filing requirements Filed my return and was rejected at Federal Level. Reason was the CA Middle Class Tax Relief 1099-MISC. They didn't have this in their system correctly. Trying to contact customer service find out what was going on was next to impossible. They finally fixed their bug a week later. Will use another service next year.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2254