TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from changed This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great and their agent are very help Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by from Could have been better Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
Rated 5 out of 5 by from Love it still after many years Love turbotax. There are helpful links for almost everything that you could possibly be confused about. If you need more help you can ask the community or ask a professional tax advisor over the phone. They make it easy. Hate doing taxes, but I imagine this is the least painful method of doing it.
Date published: 2023-01-28
Rated 4 out of 5 by from Good Good, easy to use, fast and people ready to help,,
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax was amazing Very friendly and helped me with everything I need. It was also fast paced.
Date published: 2023-01-28
Rated 4 out of 5 by from Easy to use prompts. Easy to use categories and prompts for quick tax submission.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great Very Efficient Very Time Consuming Never have any problems with doing or receiving my Refund
Date published: 2023-01-28
Rated 3 out of 5 by from Turbo Tax is a good tool to use This products State tax return process has left me wanting. Many times I went to Turbo Tax process for filing State, but the site and app continued to give me a blank screen screen and would not file. I called Customer service 3 times and with the answers I was given did not solve the problems. I may switch to someone else for next year if these problems persist.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is Easiest to use! I have been filing my taxes with turbo tax for the past 10 years and have never had an issue! Super easy to use as it walks you through everything. Will not do it any other way again!
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2237
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from changed This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great and their agent are very help Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by from Could have been better Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
Rated 5 out of 5 by from Love it still after many years Love turbotax. There are helpful links for almost everything that you could possibly be confused about. If you need more help you can ask the community or ask a professional tax advisor over the phone. They make it easy. Hate doing taxes, but I imagine this is the least painful method of doing it.
Date published: 2023-01-28
Rated 4 out of 5 by from Good Good, easy to use, fast and people ready to help,,
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax was amazing Very friendly and helped me with everything I need. It was also fast paced.
Date published: 2023-01-28
Rated 4 out of 5 by from Easy to use prompts. Easy to use categories and prompts for quick tax submission.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is great Very Efficient Very Time Consuming Never have any problems with doing or receiving my Refund
Date published: 2023-01-28
Rated 3 out of 5 by from Turbo Tax is a good tool to use This products State tax return process has left me wanting. Many times I went to Turbo Tax process for filing State, but the site and app continued to give me a blank screen screen and would not file. I called Customer service 3 times and with the answers I was given did not solve the problems. I may switch to someone else for next year if these problems persist.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is Easiest to use! I have been filing my taxes with turbo tax for the past 10 years and have never had an issue! Super easy to use as it walks you through everything. Will not do it any other way again!
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 2237