TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
patsy6 from
changed
This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by
GgVc from
TurboTax is great and their agent are very help
Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by
Skyway84 from
Could have been better
Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
Rated 5 out of 5 by
Funkmaster Nacho from
Love it still after many years
Love turbotax. There are helpful links for almost everything that you could possibly be confused about. If you need more help you can ask the community or ask a professional tax advisor over the phone. They make it easy. Hate doing taxes, but I imagine this is the least painful method of doing it.
Date published: 2023-01-28
Rated 4 out of 5 by
Aleahrocks from
Good
Good, easy to use, fast and people ready to help,,
Date published: 2023-01-28
Rated 5 out of 5 by
Needybug from
TurboTax was amazing
Very friendly and helped me with everything I need. It was also fast paced.
Date published: 2023-01-28
Rated 4 out of 5 by
Nm1212 from
Easy to use prompts.
Easy to use categories and prompts for quick tax submission.
Date published: 2023-01-28
Rated 5 out of 5 by
1981Strawberry from
TurboTax is great
Very Efficient Very Time Consuming Never have any problems with doing or receiving my Refund
Date published: 2023-01-28
Rated 3 out of 5 by
Ian McGill from
Turbo Tax is a good tool to use
This products State tax return process has left me wanting. Many times I went to Turbo Tax process for filing State, but the site and app continued to give me a blank screen screen and would not file. I called Customer service 3 times and with the answers I was given did not solve the problems. I may switch to someone else for next year if these problems persist.
Date published: 2023-01-28
Rated 5 out of 5 by
bc154 from
Turbo Tax is Easiest to use!
I have been filing my taxes with turbo tax for the past 10 years and have never had an issue! Super easy to use as it walks you through everything. Will not do it any other way again!
All TurboTax® Offerings Reviews - Page 2237
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
patsy6 from
changed
This change in Turbo tax was a little frustrating on adding income Entered and reviewed multiple times. Was finally corrected after calling tax specialist.
Date published: 2023-01-28
Rated 5 out of 5 by
GgVc from
TurboTax is great and their agent are very help
Very professional and helpful agents! I highly recommend and will use TurboTax love again
Date published: 2023-01-28
Rated 2 out of 5 by
Skyway84 from
Could have been better
Process is very easy to follow. Only complaint is I really dont feel its fair to charge me double just because I want my fees to come out of my return. You are already getting paid to do my return, whether i pay up front or have it deducted from my return require the same amount of work on your part. Really not happy about the extra money just to pay it this way.
Date published: 2023-01-28
Rated 5 out of 5 by
Funkmaster Nacho from
Love it still after many years
Love turbotax. There are helpful links for almost everything that you could possibly be confused about. If you need more help you can ask the community or ask a professional tax advisor over the phone. They make it easy. Hate doing taxes, but I imagine this is the least painful method of doing it.
Date published: 2023-01-28
Rated 4 out of 5 by
Aleahrocks from
Good
Good, easy to use, fast and people ready to help,,
Date published: 2023-01-28
Rated 5 out of 5 by
Needybug from
TurboTax was amazing
Very friendly and helped me with everything I need. It was also fast paced.
Date published: 2023-01-28
Rated 4 out of 5 by
Nm1212 from
Easy to use prompts.
Easy to use categories and prompts for quick tax submission.
Date published: 2023-01-28
Rated 5 out of 5 by
1981Strawberry from
TurboTax is great
Very Efficient Very Time Consuming Never have any problems with doing or receiving my Refund
Date published: 2023-01-28
Rated 3 out of 5 by
Ian McGill from
Turbo Tax is a good tool to use
This products State tax return process has left me wanting. Many times I went to Turbo Tax process for filing State, but the site and app continued to give me a blank screen screen and would not file. I called Customer service 3 times and with the answers I was given did not solve the problems. I may switch to someone else for next year if these problems persist.
Date published: 2023-01-28
Rated 5 out of 5 by
bc154 from
Turbo Tax is Easiest to use!
I have been filing my taxes with turbo tax for the past 10 years and have never had an issue! Super easy to use as it walks you through everything. Will not do it any other way again!
All TurboTax® Offerings Reviews - Page 2237
Date published: 2023-01-28