TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT excellent experience, first time filling my taxes. turbotax is very friendly. thank you
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 tax return Excellent Help i appreciate it, use turbo tax they work!
Date published: 2023-04-17
Rated 4 out of 5 by from Ease of Use I have used Turbo Tax for some time now and it's very beneficial as it brings data forward from the previous years and automatically populates the forms correctly based on the answers to their questions and my data input. I am not unfortunately giving this software 5 stars as the price to use this software keeps increasing year after year.
Date published: 2023-04-17
Rated 1 out of 5 by from Junk Riddled with dark patterns. Just so bad. I've been using your stuff for 10 years and yearn to never use another Intuit product ever again.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax works great! TurboTax has become more expensive; Deluxe version used to have all the features necessary to complete my return, but I've needed to purchase Premier version for the past several years due to changes in TurboTax offerings.
Date published: 2023-04-17
Rated 4 out of 5 by from Makes taxes much easier Good explanations as what they are doing an why. Access my accounts to ensure all deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was amazing We Love how easy it was to file with a side gig, a conventional W-2, and kids tuition.
Date published: 2023-04-17
Rated 3 out of 5 by from Got charged for "services" I did not want. I was charged for services I did not want and could not remove them. I had opted out of max benefits and it appears that I was charged anyway. Since I procrastinated filing, I bit the bullet and filed anyway because I don't have time to dispute or start all over. The deadline is here.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from QUICK HELPED ME FILE ON TIME, QUICK AND EASY WITH NO ISSUES
Date published: 2023-04-17
Rated 1 out of 5 by from Turbo Tax is a mess of a program and uncoordinated I have used Turbo Tax for decades. But I have gotten to the point of extreme disappointment and frustration. The program has become a mess. The interface between the Forms and Easy Step is terrible, and it is easy to miss important things because off the lack of ability to edit and view things in one mode when done in the other. The way of handling Roth conversions is extremely poorly described, and one misstep can lead to erroneous results. I am at the point of actively looking for an alternative.
Date published: 2023-04-17
Rated 5 out of 5 by from EXCELLENT excellent experience, first time filling my taxes. turbotax is very friendly. thank you
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 tax return Excellent Help i appreciate it, use turbo tax they work!
Date published: 2023-04-17
Rated 4 out of 5 by from Ease of Use I have used Turbo Tax for some time now and it's very beneficial as it brings data forward from the previous years and automatically populates the forms correctly based on the answers to their questions and my data input. I am not unfortunately giving this software 5 stars as the price to use this software keeps increasing year after year.
Date published: 2023-04-17
Rated 1 out of 5 by from Junk Riddled with dark patterns. Just so bad. I've been using your stuff for 10 years and yearn to never use another Intuit product ever again.
Date published: 2023-04-17
Rated 4 out of 5 by from TurboTax works great! TurboTax has become more expensive; Deluxe version used to have all the features necessary to complete my return, but I've needed to purchase Premier version for the past several years due to changes in TurboTax offerings.
Date published: 2023-04-17
Rated 4 out of 5 by from Makes taxes much easier Good explanations as what they are doing an why. Access my accounts to ensure all deductions.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax was amazing We Love how easy it was to file with a side gig, a conventional W-2, and kids tuition.
Date published: 2023-04-17
Rated 3 out of 5 by from Got charged for "services" I did not want. I was charged for services I did not want and could not remove them. I had opted out of max benefits and it appears that I was charged anyway. Since I procrastinated filing, I bit the bullet and filed anyway because I don't have time to dispute or start all over. The deadline is here.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2229