TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great all went smooth. have a great time doing your taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is helpful Turbo Tax did a fine job.Thank you for your assistance.
Date published: 2021-03-01
Rated 5 out of 5 by from I recommend it! Great as always; very easy to use, efficient and reliable
Date published: 2021-03-01
Rated 1 out of 5 by from Doubled my declared income on the final step On the final step (just before filing) the automated "Review" duplicated my W-2, doubling my declared income. If I hadn't reverted to the very first step and removed it, TurboTax would have happily sent along my forms - dooming me to lose thousands of dollars to taxes I don't owe. I'm disgusted with the idea that people have to pay to use a *service* that might 'automagically' flip their lives upside-down.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax!!! Love the ease to complete my taxes. I feel comfortable that nothing has been missed. I love the way it goes through asking questions, etc.
Date published: 2021-03-01
Rated 5 out of 5 by from great site! easy to use and takes alot of stress away. Highly Recommend
Date published: 2021-03-01
Rated 5 out of 5 by from Easy, fast and accurate. Love it. I've used for the past 8 years and it's a breeze and doesn't add stress.
Date published: 2021-03-01
Rated 4 out of 5 by from very helpful and fast I've been using TurboTax for years and have been happy with the service.
Date published: 2021-03-01
Rated 4 out of 5 by from Overall good experience - with a few exceptions Overall, TurboTax is a great program. This year, instructions and questions on several elements of HSAs were very poorly written. Also, had issues w the way the program displayed needed edits on 1099-B forms. Here again, instructions were vague, UX didn't show what was needed so confusing and had to re-do several times to feel confident it was done correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from good good /and easy to use/ with last year in file already make it super easy
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2199
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is great all went smooth. have a great time doing your taxes.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is helpful Turbo Tax did a fine job.Thank you for your assistance.
Date published: 2021-03-01
Rated 5 out of 5 by from I recommend it! Great as always; very easy to use, efficient and reliable
Date published: 2021-03-01
Rated 1 out of 5 by from Doubled my declared income on the final step On the final step (just before filing) the automated "Review" duplicated my W-2, doubling my declared income. If I hadn't reverted to the very first step and removed it, TurboTax would have happily sent along my forms - dooming me to lose thousands of dollars to taxes I don't owe. I'm disgusted with the idea that people have to pay to use a *service* that might 'automagically' flip their lives upside-down.
Date published: 2021-03-01
Rated 5 out of 5 by from Love Turbo Tax!!! Love the ease to complete my taxes. I feel comfortable that nothing has been missed. I love the way it goes through asking questions, etc.
Date published: 2021-03-01
Rated 5 out of 5 by from great site! easy to use and takes alot of stress away. Highly Recommend
Date published: 2021-03-01
Rated 5 out of 5 by from Easy, fast and accurate. Love it. I've used for the past 8 years and it's a breeze and doesn't add stress.
Date published: 2021-03-01
Rated 4 out of 5 by from very helpful and fast I've been using TurboTax for years and have been happy with the service.
Date published: 2021-03-01
Rated 4 out of 5 by from Overall good experience - with a few exceptions Overall, TurboTax is a great program. This year, instructions and questions on several elements of HSAs were very poorly written. Also, had issues w the way the program displayed needed edits on 1099-B forms. Here again, instructions were vague, UX didn't show what was needed so confusing and had to re-do several times to feel confident it was done correctly.
Date published: 2021-03-01
Rated 5 out of 5 by from good good /and easy to use/ with last year in file already make it super easy
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2199