TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
Rated 5 out of 5 by from It's easy and fast love it Love turbo tax it's easy to understand and they let you know what your signing and if you have questions or doubts they answer it
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and efficent I have been using turbotax for 8 years and it is absolutely amazing.
Date published: 2021-02-20
Rated 5 out of 5 by from SO EASY Great experience.... Will definitely use again and will recommend to others
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy Turbo tax walks you through every step. I did get stuck on something, an old form from last year was stuck on my return and couldn't move forward. The help chat person did a great job and was patient with me.
Date published: 2021-02-20
Rated 5 out of 5 by from awsome thanks for your help they where awsome and anwers all my questions thanks turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from excellent and thorough I like the simplicity they offer and doing my taxes and they offer cheaper products than anyone else. great service virtually.
Date published: 2021-02-20
Rated 4 out of 5 by from teacher turbo tax is very good i think i can have my tax refund back
Date published: 2021-02-20
Rated 5 out of 5 by from Easier This Year This year was the easiest to navigate through Turbo tax, appreciated the more pointed questions. Made for better understanding of the information that was required.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Too many prompts to upgrade the filing service I didn't like that there are so many prompts to keep upgrading the tax service. If you click them as they come up you can end up paying $90 or more for what is supposed to be a "Free" service. I feel that they should be more upfront with the fees rather than try to add them on at distinct times during the filing process.
Date published: 2021-02-20
Rated 1 out of 5 by from Doesn't let you edit you stimulus pay. Absolute garbage. Doesn't let you edit your stimulus pay. Had to submit with the wrong answer.. so I guess they either get to fix it for me, or fix their system! Trash. Less than one star.
Date published: 2021-02-20
Rated 5 out of 5 by from It's easy and fast love it Love turbo tax it's easy to understand and they let you know what your signing and if you have questions or doubts they answer it
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and efficent I have been using turbotax for 8 years and it is absolutely amazing.
Date published: 2021-02-20
Rated 5 out of 5 by from SO EASY Great experience.... Will definitely use again and will recommend to others
Date published: 2021-02-20
Rated 5 out of 5 by from Very easy Turbo tax walks you through every step. I did get stuck on something, an old form from last year was stuck on my return and couldn't move forward. The help chat person did a great job and was patient with me.
Date published: 2021-02-20
Rated 5 out of 5 by from awsome thanks for your help they where awsome and anwers all my questions thanks turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from excellent and thorough I like the simplicity they offer and doing my taxes and they offer cheaper products than anyone else. great service virtually.
Date published: 2021-02-20
Rated 4 out of 5 by from teacher turbo tax is very good i think i can have my tax refund back
Date published: 2021-02-20
Rated 5 out of 5 by from Easier This Year This year was the easiest to navigate through Turbo tax, appreciated the more pointed questions. Made for better understanding of the information that was required.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2154