TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy and Great!!! It was easy to use and live chat person was also a big help!!! Highly recommend for first time users.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast & Easy Turbo Tax Fast and easy to use, explanation for everything you do not understand, a bit pricey but worth every penny!!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax takes you step-by-step through the process of doing your tax returns. They are up-to-date on any new tax law changes. Turbo Tax has explanations to help guide you through if you are not sure what something means. I have been using Turbo Tax for 15 years and have never had a problem with my returns.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Guidance and Info is Great! TurboTax is easy to use and I highly recommend it fir non tax professionals.
Date published: 2021-02-19
Rated 5 out of 5 by from Love me some TurboTax! It's so user friendly, fast and easy that I actually look forward to doing my taxes every year. :)
Date published: 2021-02-19
Rated 5 out of 5 by from So simple You guys have made doing my own taxes super easy !!
Date published: 2021-02-19
Rated 5 out of 5 by from Always fast, easy, and accurate I've used Turbo Tax to file my taxes for the last 8 years. Every year it's faster and easier. This year, I actually owed taxes, and I appreciated the in-depth examination of what had changed since years I had gotten a refund
Date published: 2021-02-19
Rated 5 out of 5 by from Fantastic Very good, easy to follow instructions and a very efficient review process.
Date published: 2021-02-19
Rated 4 out of 5 by from A couple of bugs you should be aware of This it not a review, but a bug report; please pass to your development team. 1) When saving a PDF version of your return, if you happen to have saved it previously and happen to have the file open, TT correctly informs you that the file exists, but when it tries to overwrite it, it just silently fails (i.e., it does not overwrite the open file and does not notify you that the file is in use). 2) On the PA state (S Corp) return: Apparently TT and/or PA now require that the shareholders names be separated into first/middle/last. If there were no shareholder changes and you do NOT go through the "update shareholder info" options, the K-1s print without the names on them. The Review does not pick this up either.
Date published: 2021-02-19
Rated 2 out of 5 by from Slow and glitchy I’ve used turbo tax for years. But it seems that each year since about 2008 it has become more and more glitchy. Slow to get from page to page and more and more “ops lets refresh “ pages to turn up. Seems that the company is trying to get us to turn to other places to pay more for services that we actually do our selfs... (we click and fill in all the bubbles..) and u what? Glitch out charge 60$ and submit what we fill in with out actually reviewing it... so i would expect that the program that’s web based be more active for its users and not have such a glitch between pages.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Easy and Great!!! It was easy to use and live chat person was also a big help!!! Highly recommend for first time users.
Date published: 2021-02-19
Rated 5 out of 5 by from Fast & Easy Turbo Tax Fast and easy to use, explanation for everything you do not understand, a bit pricey but worth every penny!!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax takes you step-by-step through the process of doing your tax returns. They are up-to-date on any new tax law changes. Turbo Tax has explanations to help guide you through if you are not sure what something means. I have been using Turbo Tax for 15 years and have never had a problem with my returns.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Guidance and Info is Great! TurboTax is easy to use and I highly recommend it fir non tax professionals.
Date published: 2021-02-19
Rated 5 out of 5 by from Love me some TurboTax! It's so user friendly, fast and easy that I actually look forward to doing my taxes every year. :)
Date published: 2021-02-19
Rated 5 out of 5 by from So simple You guys have made doing my own taxes super easy !!
Date published: 2021-02-19
Rated 5 out of 5 by from Always fast, easy, and accurate I've used Turbo Tax to file my taxes for the last 8 years. Every year it's faster and easier. This year, I actually owed taxes, and I appreciated the in-depth examination of what had changed since years I had gotten a refund
Date published: 2021-02-19
Rated 5 out of 5 by from Fantastic Very good, easy to follow instructions and a very efficient review process.
Date published: 2021-02-19
Rated 4 out of 5 by from A couple of bugs you should be aware of This it not a review, but a bug report; please pass to your development team. 1) When saving a PDF version of your return, if you happen to have saved it previously and happen to have the file open, TT correctly informs you that the file exists, but when it tries to overwrite it, it just silently fails (i.e., it does not overwrite the open file and does not notify you that the file is in use). 2) On the PA state (S Corp) return: Apparently TT and/or PA now require that the shareholders names be separated into first/middle/last. If there were no shareholder changes and you do NOT go through the "update shareholder info" options, the K-1s print without the names on them. The Review does not pick this up either.
Date published: 2021-02-19
Rated 2 out of 5 by from Slow and glitchy I’ve used turbo tax for years. But it seems that each year since about 2008 it has become more and more glitchy. Slow to get from page to page and more and more “ops lets refresh “ pages to turn up. Seems that the company is trying to get us to turn to other places to pay more for services that we actually do our selfs... (we click and fill in all the bubbles..) and u what? Glitch out charge 60$ and submit what we fill in with out actually reviewing it... so i would expect that the program that’s web based be more active for its users and not have such a glitch between pages.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2151