TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Simple, Fast, Easy to Follow Guidance and Accurate Year after year the fastest and easiest process for filing taxes. Most of my friends believe my tax situation is complicated but with turbotax the easy-to-follow guidance gives me 100% confidence that return is accurate and that I am getting the largest possible refund.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy Been filing my daughters taxes for many years now. I like how it fills in info and can double check stuff. I was disappointed that she couldn't use the free one....The only thing that made her have to pay is interest on student loan...(was only $57). didn't even change her refund but ended up costing $110 because of it. so that is wicked disappointing.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy to file I like the step-by-step guidance in filing out the tax forms. Explanations are clear and guidance is clearly stated when something needs follow up.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the Greatest This was fast, accurate, easy as could be, anyone could do this using turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TTax is Tried & True I have used TurboTax since the days of DOS. Started using it when an ''accountant'' made a $4000 mistake & then charged me to fix it after I caught it & told them about it. Yeah, since then. Works great with financial software, Quicken & others I have used over the years. I'll use it every year.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo live had great help from an agent named kim she was awesome and super helpful and we didnt spend to much time getting the problem fixed.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax, the best ! It is great. There are a lot more pages, but Sharonda helped us sooo much.
Date published: 2021-02-19
Rated 1 out of 5 by from Not worth the money anymore Not only do they charge you an additional 40.00 to use your return to pay for the service.Their recent software issue caused my Virginia return to be rejected. I will be escalating this problem further and will be expecting compensation for the inconvenience. My return was only 450.00 and Turbo Tax took 120.00 of that, what a rip off!! I will not be using them next year, so expect to lose my custom after this tax year, Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from GREAT FIRST TIME EXPERIENCE I was nervous about doing my taxes for the first time. Turbo tax was so easy!! Walked me through each question and made me feel comfortable. Highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy+Awsome it was super easy...and I'm so glad I went this way... I got the most out of my taxes and im so happy about it...thank you turbotax
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2127
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Simple, Fast, Easy to Follow Guidance and Accurate Year after year the fastest and easiest process for filing taxes. Most of my friends believe my tax situation is complicated but with turbotax the easy-to-follow guidance gives me 100% confidence that return is accurate and that I am getting the largest possible refund.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy Peasy Been filing my daughters taxes for many years now. I like how it fills in info and can double check stuff. I was disappointed that she couldn't use the free one....The only thing that made her have to pay is interest on student loan...(was only $57). didn't even change her refund but ended up costing $110 because of it. so that is wicked disappointing.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy to file I like the step-by-step guidance in filing out the tax forms. Explanations are clear and guidance is clearly stated when something needs follow up.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is the Greatest This was fast, accurate, easy as could be, anyone could do this using turbo Tax.
Date published: 2021-02-19
Rated 5 out of 5 by from TTax is Tried & True I have used TurboTax since the days of DOS. Started using it when an ''accountant'' made a $4000 mistake & then charged me to fix it after I caught it & told them about it. Yeah, since then. Works great with financial software, Quicken & others I have used over the years. I'll use it every year.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo live had great help from an agent named kim she was awesome and super helpful and we didnt spend to much time getting the problem fixed.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax, the best ! It is great. There are a lot more pages, but Sharonda helped us sooo much.
Date published: 2021-02-19
Rated 1 out of 5 by from Not worth the money anymore Not only do they charge you an additional 40.00 to use your return to pay for the service.Their recent software issue caused my Virginia return to be rejected. I will be escalating this problem further and will be expecting compensation for the inconvenience. My return was only 450.00 and Turbo Tax took 120.00 of that, what a rip off!! I will not be using them next year, so expect to lose my custom after this tax year, Turbo Tax!
Date published: 2021-02-19
Rated 5 out of 5 by from GREAT FIRST TIME EXPERIENCE I was nervous about doing my taxes for the first time. Turbo tax was so easy!! Walked me through each question and made me feel comfortable. Highly recommend!
Date published: 2021-02-19
Rated 5 out of 5 by from Easy+Awsome it was super easy...and I'm so glad I went this way... I got the most out of my taxes and im so happy about it...thank you turbotax
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2127